Foxtel Reviews | Glassdoor

Foxtel Reviews

Updated December 9, 2017
89 reviews

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3.3
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Peter Tonagh
24 Ratings

89 Employee Reviews

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Pros
  • work life balance and time for family (in 8 reviews)

  • Great culture, great people, a manager who supports me (in 9 reviews)

Cons
  • its JUST A JOB , no career progression (in 5 reviews)

  • Difficult to maintain work/life balance (in 3 reviews)

More Pros and Cons

  1. "Broadcast Platform Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Foxtel full-time

    Pros

    Great working team environment. Fun place. Work life balance.

    Encourage culture.

    Cons

    Slow career progression. Limiting external training.


  2. Helpful (1)

    "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Artist in North Ryde (Australia)
    Current Employee - Digital Artist in North Ryde (Australia)
    Recommends
    Neutral Outlook

    I have been working at Foxtel full-time (More than a year)

    Pros

    If you're good at what you do you'll be rewarded and appreciated.

    Cons

    You'll also come up against some passengers who are even better rewarded, such is their mates network.

    Advice to Management

    There's plenty of deadwood to cut, holding back people who have pride in thier work.

  3. "Amazing perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Gold Coast (Australia)
    Former Employee - Sales in Gold Coast (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Foxtel full-time (More than 3 years)

    Pros

    Great place to work for , good commission to be made if hungry

    Cons

    need more massages, better breakfast options,


  4. "Was a good place to hide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Melbourne (Australia)
    Former Employee - Manager in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Foxtel full-time (More than 3 years)

    Pros

    Limited accountability so you can do what you want for the most part
    Easy to stand out - low performers
    Free Foxtel and Parking

    Cons

    All offices in poor locations
    Boys club culture. Only long-term people being promoted
    Pretty much no innovation on product or service makes it a boring place to operate

    Advice to Management

    Start to innovate. The business model is dead.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Melbourne (Australia)
    Current Employee - Graphic Designer in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Foxtel full-time (More than a year)

    Pros

    Free Foxtel! Great staff, freebies, casual clothes to work, flexible working hours.

    Cons

    not many cons from my point of view.


  6. "Fun, rewarding and enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team environment, excellent commisions and fun incentives. Flexible roster, well known brand and always involving. Management were very supportive.

    Cons

    Sales channel wasnt able to last in todays market. Needed to be more customer service based and allocate more budget to this.


  7. Helpful (3)

    "Toxic company that's destroying itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Foxtel full-time (More than a year)

    Pros

    Pay isn't too bad and is probably in line with industry standard.
    Free Foxtel but that's not worth sacrificing your career and success for.

    Cons

    Grim office in the middle of nowhere, with difficult transport links, inflexible work hours and one expensive cafe with horrible food.
    There's a toxic culture. It's an open secret in the company that bullying, harassment and general unprofessional behaviour goes unpunished, even as extreme as forcing people back from parental leave, etc.
    Anyone who challenges this doesn't last long with the clique of old-school upper management, who view anyone young and talented as a threat.
    Rounds of redundancies happen every few months and individuals disappear without explanation in between - feels like a sinking ship.
    There's also a culture of mediocrity - 'yes' people who don't challenge archaic practices rise to the top. Innovators who think differently leave.
    Existing managers then inherit entire departments they have no prior experience in, and spend hundreds of thousands of dollars on consultants and external agencies for work that often amounts to nothing - all while printers are being removed from the office floor for 'cost cutting'.
    Foxtel's strategy appears to be clinging onto what's left of its former monopoly on the industry, charging customers top fees for the bare minimum and operating with skeleton staff.
    It had years to prepare for the arrival of competitors but has chosen to resist innovation. The result is a mass exodus of talent and a bleak future.

    Advice to Management

    A sign of good leadership is hiring people smarter than you and empowering them to do their best work. As long as you view people skilled in digital as a threat, Foxtel will be the blind leading the blind.

  8. Helpful (1)

    "Exciting dynamic place to work but employee welfare is of decreasing importance moving forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Sydney (Australia)
    Current Employee - Program Manager in Sydney (Australia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Foxtel full-time (More than 3 years)

    Pros

    Accessibility of the exec to be able to challenge decisions and request assistance in issue resolution when required. Free platinum Foxtel access and partner company discounts.

    Cons

    Insufficient consideration for employee welfare reducing employee engagement making it difficult to justify staying in the role. Trust and loyalty should be a 2-way street

    Advice to Management

    While there are strategic financial goals that need to be met there are still methods with little or no cost to maintain and improve employee engagement. This improves trust and longevity and ensures retention of valuable skills and expertise for future growth.


  9. Helpful (4)

    "A company that cant find its way to deliver its vision nor passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in North Ryde (Australia)
    Current Employee - Manager in North Ryde (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Foxtel full-time (More than a year)

    Pros

    Some wonderful people in the organisation that are truly creative, bright and wonderful to work with but over time that cohort has become fewer and less able to keep me here.

    Cons

    The current CEO has tried to communicate a vision and 'playbook' but unfortunately the actions, behaviours and decisions from the long tenure Executives (ie those over 5 years tenure) demonstrate anything but innovation, product differentiation, market competitiveness and creativity.

    There has been a mass exodus of the newer and innovative Executive team that actually inspired the staff and gave us the behaviours and decisions that let us believe Foxtel could find its way in the new market of content streaming and lower price (but greater numbers of subs). But the vision for a new product like TiVo that would be market leading died because of costs. A vision for broadband bundles with Foxtel content that was price competitive and market leading died because of competition to Telstra's similar bundles. A vision for digital experiences as is expected from a streaming content provider have stalled. The vision we believed in have gone along with Moritz Von Hausenchild, Andrew Lorken, Sharb Farjami, Deanne Weir and now Mark Buckman. 5 recent and very good executives that wanted to set a direction and deliver on it - all gone. None of them could survive more than 2 years against the obstacles and push-back of the long time Executives that run content, operations and finance.

    Vision, hope and a decent strategy have been replaced with cost cutting, hitting quarterly cost targets instead of making investments and major redundancies every few months.

    Its a real shame a great brand and a great provider of original content and US/IK content has lost its way. All it can do is stick with the old ideas from the old timer Executives that keep charging customers for HD (its not even HD - its only 720 not even 1080), charging for the magazine, charging more for Sports, charging for two set top boxes, etc.


  10. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Foxtel full-time

    Pros

    Great benefits such as free Foxtel, good culture, great people, always something exciting happening

    Cons

    Product too expensive, needs to be cheaper

    Advice to Management

    Lower the product price to give customers what they want


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