Foxtel Reviews | Glassdoor

Foxtel Reviews

Updated April 16, 2017
60 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Peter Tonagh
7 Ratings

60 Employee Reviews

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Pros
Cons
  • Hard career progression, need to look at lower management, some are de-motivating (in 3 reviews)

  • Low Pay, no career progression unless you're part of the "in" crew (and I had been there for almost 5 years as a high performing employee) (in 2 reviews)

More Pros and Cons

  1. "Foxtel Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work environment, Decent Salary, Foxtel perks, Flexibility of work

    Cons

    Was sad to see so many redundancies happening around. twice a year...

    Advice to Management

    Employees will lose trust in you if you just believe in firing people because of your own poor business decisions


  2. Helpful (1)

    "Was a great company, now its just good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Note to Say in Moonee Ponds (Australia)
    Current Employee - Care Note to Say in Moonee Ponds (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    An exciting and fun place to work, some very smart people to learn from and work with. Some cool people devices technology and projects. But management has become a bit nepotistic and bully culture can exist in some teams. Poor location - no shopping.

    Cons

    Monolithic management style. The company is now run by administrators and way too much admin. Products are confusing and losing to online streaming companies. Company overengineers everything due to fear and rear end covering

    Advice to Management

    When the administration is more important than the delivery of services you know you've lost the battle. Also too confusing for customers to understand and way too expensive compared to the market.


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Foxtel full-time (Less than a year)

    Pros

    Lots of really smart and committed people and great sense of teamwork. The culture is very positive and collaborative. I feel my opinion matters and my contributions are recognized. They are very flexible about working from home as well.

    Cons

    The location isn't ideal and for me it's a long commute. But I'm willing to trade this off because I am really enjoying my job.

    Advice to Management

    Love the focus on customer experience. Keep it up! As an employee, I feel proud to work for an organization that is genuinely working to improve CX.


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  5. "People & Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People & Culture in Moonee Ponds (Australia)
    Current Employee - People & Culture in Moonee Ponds (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Foxtel part-time (More than 5 years)

    Pros

    Dynamic atmosphere. Perks are great. Fun working environment. Amazing team to work with. Friendly and inspiring leaders who are approachable. It's like a home away from home. They really treat you like family. Foxtel are heading in the right direction with amazing content!

    Cons

    Always changing so patience is a virtue. If you love embracing fast change like me then it's fine.

    Now Foxtel has competitors on the market things have become more tight with budgets.

    Advice to Management

    Keep up the good work. What ever you are doing - keep doing it!


  6. Helpful (1)

    "Executive"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Foxtel full-time

    Pros

    Fun, Good Benefits, many internal opportunities, friendly colleagues

    Cons

    complicated work process, not multi-cultural friendly


  7. Helpful (1)

    "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Foxtel full-time (More than 5 years)

    Pros

    Work/Life balance is the best thing Foxtel has to offer, if you have a family or are looking to start one it's probably a good place to work. There's also free Foxtel and discounted internet, the occasional free cupcake, and some decent product discounts via a number of business partnerships.

    Cons

    It can be an extremely toxic environment, and while there are still some great people working there, most of the good ones have already jumped ship.
    Pay is generally at or below market rate and the location is a bit painful, meaning it's difficult to attract talent and innovation and solution implementation suffers because of it.
    The company strategy is unclear and one of the most confusing parts of working at Foxtel - what are you actually trying to accomplish?

    Advice to Management

    A cliché but skate to where the puck is going, not where it's been. Stop focusing on your existing customer demos and clean house in the exec, your current customer and content strategies will do you no favours.


  8. Helpful (1)

    "worst company i have worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retentions Agent in Moonee Ponds (Australia)
    Former Employee - Retentions Agent in Moonee Ponds (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay was good, commissions were good but that died down when Netflix too over. the management used to offer lots of freebies and competitions on the floor but that died down too. It's just a useless company trying to sell a useless product.

    Cons

    Average product that's hard to sell to the customers, management is very corrupt and most team leaders on the floor have never been to a college or had any formal training and seemed very uneducated. Favrotism runs high in this company and for anybody who wants to just work and grow the support is just not there.
    the product is very average and people are overworked with no support , very undeserving leaders.
    also the free employee foxtel subscription is not as good as they make it sound. useless.

    Advice to Management

    No favoritism and hire sensible team leaders who are compassionate and caring to their staff.


  9. "Great Colleagues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Foxtel full-time (Less than a year)

    Pros

    Great bunch of supportive colleagues
    Good work-life balance

    Cons

    Reactive
    Lack of career progression and job opportunity
    Some promotional opportunities are not offered broadly (ie not advertised) and are given to individuals who threaten to walk
    Some individuals make decisions for their own self promotion - not for the good of customers/company.
    Boys club still exists.


  10. Helpful (1)

    "Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Sydney (Vanuatu)
    Former Employee - Consultant in Sydney (Vanuatu)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Foxtel (Less than a year)

    Pros

    It's superficially fun and dynamic and I can see why some people would call it a home away from home. It's bright and loud and energetic, as you would expect. Core values however are quite conservative and hide bound, also as you would expect from its shareholdings and domination by an ultra-conservative law firm.

    Cons

    If you want to climb the greasy pole you'd better be Anglo, blonde, private school, a bit quirky, and willing to suck up to the powers that be (outside FOXTEL). You can't get anywhere unless you're subservient but willing to act otherwise, play the part. It's quite soul destroying, really. You won't see too many people with a burning passion to help the team, not after a year of being there. They go through the motions.

    Advice to Management

    None really. Who am I to say. If it ain't broke don't fix it. So some staff are disgruntled. So what?


  11. "Great and Flexible"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Foxtel full-time

    Pros

    Great, Flexible, easy working, family freindly

    Cons

    Compensation, layoffs , location, middle mgmt



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