Foxtons "high staff turnover" Reviews | Glassdoor

Foxtons Employee Reviews about "high staff turnover"

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Found 294 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
93%
Approve of CEO
Foxtons CEO Nic Budden
Nic Budden
152 Ratings
Pros
  • "The hard work you put in at this company ultimately benefits you(in 25 reviews)

  • "Great people and training given(in 19 reviews)

Cons
  • "Long hours high staff turn over(in 88 reviews)

  • "Working hours are too long with no flexibility(in 31 reviews)

More Pros and Cons

Reviews about "high staff turnover"

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  1. Helpful (3)

    "Lettings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lettings Negotiator 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Foxtons full-time

    Pros

    Company Incentives: Car, Phone and Laptop When you decide to hand in your notice: they just dismiss you on the day instead of working the week or however long they decide because in a directors exacts words ‘you won’t get me anything out of the notice anyway, so you should just leave.’ The training was very good, although it was very intense for one week, a lot to take in.

    Cons

    Here is an honest review. The first time I joined a Foxtons, it felt like a great and super exciting company to work for In terms of commission structure and company culture. As im an enthusiastic, positive person with high energy. This was probably one of the worst company’s to have joined. You could sense the bad energy and very nosey people around you. Got to front office, shadowed for a week and was learning all...

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    Advice to Management

    Treat your staff better, and allow your staff to have a voice. There is a lot of favouritism and no room for real recognition of progress. Just because you have a senior position, does not allow you to be intimidating to your staff. That is not leadership.

    Foxtons2019-02-12
  2. Helpful (1)

    "Initially good, post going public not so interested in people sadly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rare Sales Negotiator in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Foxtons full-time for more than 6 years

    Pros

    Great training, a good place to get experience in real estate and then move on.

    Cons

    Long days, no extra holiday days considering essentially you work an additional 26 days a year for free if you work more surely you could give a bit more? It was probably the place to work as sales negotiator and make money when it was under John Hunt’s management, since going public I don’t think they have kept up with the times and struggle to see how they justify their fees with other competitors fast catching up....

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    Advice to Management

    Treat your employees like people not like numbers and incentivise sales people you’d be amazed what you get back.

    Foxtons2019-02-15
  3. "A great foot in the door but beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lettings Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Foxtons full-time for more than 6 years

    Pros

    * Great training * Genuinely enthusiastic, knowledgeable, passionate impressive people to work with * Class leading use of technology to make your job as easy as possible. Essentially a lot of tasks that distract you from making more sales are highly automated leaving you free to earn plenty of commission

    Cons

    * Staff are often over worked and underappreciated * Working hours are too long with no flexibility * Staff turnover is enormous, my entire team left several times over in twelve months

    Advice to Management

    Adding in a little flexibility with working hours would go a long way to retaining a few staff. Perhaps giving half a day off in lieu when a weekend is worked would help

    Foxtons2019-02-11
  4. Helpful (1)

    "In the dark ages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Foxtons full-time for more than a year

    Pros

    Good people to work with

    Cons

    Short-sighted rules and expectations, which led to a very high staff turnover.

    Foxtons2019-01-31
  5. Helpful (1)

    "Sales Negotiator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rare Sales Negotiator in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Foxtons full-time for more than 2 years

    Pros

    You'll meet some great people along the way You'll have something appealing to put on your CV by way of experience, it's kind of viewed as the holy grail of estate agency because if you cut it here, you can cut it anywhere else Training is thorough and will give you the introductory blueprint for estate agency You will learn to be disciplined - if you're into all that

    Cons

    Regimented structure to your day, you've got to work in accordance to how they set the day up: 9-12 Call out - make a minimum of 60 calls to leads 12-2 Viewings 2-4 Deal chasing 4-8 Viewings Press REPEAT for 5/6 days per week, do that for 2.5 years and then see what happens. The repetitive nature is soul sapping. Colleague/ staff turnover extremely high. At the end of my 2.5 years, there were only 3 of us left standing...

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    Advice to Management

    Offer some flexibility to staff rather than being this authoritarian Show some empathy to staff and their feelings Increase the basic salary as it's a joke to see that pay check after the hours one puts in to see 700 quid. Some months, due to external forces (solicitors, brokers, buyers, sellers) your deal(s) doesn't go over the line through no fault of your own - acknowledge it and sort it out

    Foxtons2017-01-19

    Foxtons Response

    February 13, 2017Recruitment Manager

    Thank you for sharing your thoughts regarding your time at Foxtons and for all of your efforts over the last two and a half years. Our structure is designed to allow our Negotiators to maximise each day’s opportunities. We are proud to be able to offer our employees a multitude of ...

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  6. "Long Hours"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Foxtons

    Pros

    Great ongoing training. Holiday and night out incentives.

    Cons

    Long hours and high staff turnover.

    Advice to Management

    Consider giving staff 2 days off a week to increase retention.

    Foxtons2016-09-05
  7. Helpful (8)

    "I wouldnt go here unless i had to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Foxtons for more than a year

    Pros

    1. training is really good at the beginning. 2. the name foxtons looks good on your cv when you apply to other sales jobs/property jobs

    Cons

    1, the company overcharge you over when you hand in your car or if someone goes into you. someone at the company got charged twice by the company for an accident that she should only be charged once for. she had been working at the company for years and they didnt care. the car aspect becomes more annoying than a benefit 2. management is ridiculous. in front of everyone at a meeting my manager asked me why i had to...

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    Advice to Management

    a big shake up is needed if you want to stop such a high overturn. managers needed to go through more training. also bullying really needs to be addressed. i was not just verbally abused but a member of staff actually made a sexual remark to me. the 'if you leave foxtons you are dead to us' attitude is childish. give a proper lunchtime - my manager actually told me to throw away my lunch to do paperwork - which i...

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    Foxtons2016-02-03
  8. Helpful (2)

    "Move consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Move Consultant in London, England
    Doesn't Recommend

    I worked at Foxtons full-time for more than a year

    Pros

    Training in first two weeks.

    Cons

    Long working hours, have to work every other weekend, competitive and high pressure atmosphere. Very high staff turnover.

    Foxtons2014-12-06
  9. "Great starting place for sales experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lettings Negotiator in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Foxtons full-time for more than 2 years

    Pros

    probably the best training you will get in estate agency so great for people new to the industry. equally great for gaining sales experience. lots of incentives and rewards. Fun culture. opportunity to make alot of money if you work hard. company car.

    Cons

    very long hours, low basic salary, very little opportunity for career progression and has a high staff turnover.

    Foxtons2014-09-04
  10. "Good way to get your foot in the door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lettings Negotiator in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Foxtons full-time for more than a year

    Pros

    The training at foxtons is really good and so is a great stepping stone into the industry as many other agencies then will headhunt you. They do have large amount on stock and you can view in your surrounding offices too.

    Cons

    This is a very cut throat environment where you are just a number not an individual, the staff turnover is very high as the working hours are very long being 8am to 8pm and every other weekend.

    Advice to Management

    If you treat your staff as individuals they will want to stay rather than ignoring their concerns and not addressing them , as after doing this for a long time you will not retain staff

    Foxtons2014-09-18
Found 294 reviews