Foxwoods Resort Casino Reviews | Glassdoor

Foxwoods Resort Casino Reviews

Updated July 16, 2017
100 reviews

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3.0
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Scott Butera
32 Ratings

100 Employee Reviews

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Pros
  • Free food(but be ready for a lot of food poisoning) the benefits have been cut, but there is still medical benefits at a cost (in 15 reviews)

  • Good benefits for full time employees (in 10 reviews)

Cons
  • They treat tribal members like gods, even if they threaten to kill security (in 14 reviews)

  • absolutely no job security working for the tribe, gross mismanagement of human resources evidenced by frequent change of CEO/upper management (in 10 reviews)

More Pros and Cons

  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Ledyard, CT
    Current Employee - Table Games Dealer in Ledyard, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Foxwoods Resort Casino part-time (More than 8 years)

    Pros

    Free training, decent pay and benefits. Friendly environment, most of the time.

    Cons

    Smoke, rude aggressive patrons. Terrible schedules and incompetent management.

    Advice to Management

    Take care of your employees, happy employees, happy patrons.


  2. "Job is not bad but low paying and no work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - REVENUE AUDITOR in Mashantucket, CT
    Current Employee - REVENUE AUDITOR in Mashantucket, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Foxwoods Resort Casino full-time (More than 3 years)

    Pros

    Paid lunch hour and they have free employee cafe but food is not great. Benefits are good but the pay is low.

    Cons

    Work weekends and holidays low pay unless your tribal and hard to move up unless tribal. Tribal members get paid a lot more and usually are not good co-workers

    Advice to Management

    Get rid of all tribal advantages

  3. Helpful (1)

    "Esthetician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA in Ledyard, CT
    Former Employee - SPA in Ledyard, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Foxwoods Resort Casino full-time (More than 10 years)

    Pros

    Use to be a great place. Management and Tribal members cared about treating employees fairly.

    Good health benefits. Free food.
    Uniforms so clothing cost are low
    Met many great friends there.

    Cons

    Low moral, management and tribe are usually in conflict. You can loose seniority to a tribal member.
    Tribal employees can do the same job as you and make more money. Breeds resentment ....
    Overall...... it's not the place it use to be in the 90's
    When every one wanted to work there.
    Left after 15 years. Management always seem to be in conflict with Tribe.

    Advice to Management

    Hire Quality people, pay a little more. Tribal and non tribal employees get same pay and same treatment. Cannot take seniority away from other employees.


  4. "Cook 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pastry Cook in Groton, CT
    Current Employee - Pastry Cook in Groton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Foxwoods Resort Casino part-time (Less than a year)

    Pros

    Flexible hours and schedule, great benefits for full-time employees

    Cons

    Management seems to have a lack of communication

    Advice to Management

    Communicate better


  5. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ledyard, CT
    Former Employee - Anonymous Employee in Ledyard, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people I worked with were amazing, the customers like any establishment were hot and cold.

    Cons

    Not enough hours to spread over all employees, very strange dynamic when it came to schedules. One day I could be on for 4 hours for weeks and the next thing I was scheduled for an 8 hour shift

    Advice to Management

    You guys know what you are doing, keep being great!


  6. "Foxwoods Resort Casino Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Content Systems Specialist in Ledyard, CT
    Former Employee - Senior Content Systems Specialist in Ledyard, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Foxwoods Resort Casino full-time (More than 3 years)

    Pros

    Exciting place to work. Always busy! Your work is showcased to literally hundreds of thousands of people a year.

    Cons

    Promotion opportunities from within the company seemed lax. seemed to be more focus on finding talent from the outside vs from within. I personally felt overlooked several times while there given the wide range of things that I did there. Not nearly enough promotion for people of color, or women there. Too much focus on positions needing adult education, outside of the department of interior.

    Advice to Management

    look harder at your internal talent. focus on less internal politics. Create promotional opportunities. Be blind to color in your hiring practices.


  7. "field service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mashantucket, CT
    Current Employee - Anonymous Employee in Mashantucket, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Foxwoods Resort Casino full-time (More than a year)

    Pros

    nice coworkers, free lunch, free cofee

    Cons

    Cronyism. low pay , tribal preference on jobs

    Advice to Management

    treat workers better and run like a business

  8. Helpful (1)

    "field service technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Services Technician in Coventry, RI
    Current Employee - Field Services Technician in Coventry, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Foxwoods Resort Casino (More than a year)

    Pros

    free lunch. double time and a half for holidays. diverse people.. most coworkers are nice and pleasant to work with.

    Cons

    reviews do not count for anything but to fire people. Everyone get a %2 raise no matter job performance. no growth. you can work very hard for a position but not get it just because a tribal member wants it.. they only have to barely qualify .

    Advice to Management

    Treat like a casino like a business instead of a tribal baby sitting service


  9. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Mashantucket, CT
    Former Employee - Security Officer in Mashantucket, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Foxwoods Resort Casino (More than a year)

    Pros

    Most management is awesome, decent benefits, free meal for each shift

    Cons

    They treat tribal members like gods, even if they threaten to kill security


  10. "Hostess at casino"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Milford, CT
    Former Employee - Hostess in Milford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Foxwoods Resort Casino full-time (More than a year)

    Pros

    Everything you can think of is great discounts for gas or cigarettes to variety of things also burger king discounts at all stores in casino the spa everything

    Cons

    Your just on your feet majority of the day and you as an employee you cannot gamble inside foxwoods only Mohegan Sun

    Advice to Management

    Management is very well and concerned with up keep of employees


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