Fragomen Worldwide Reviews | Glassdoor

Fragomen Worldwide Reviews

Updated April 17, 2017
78 reviews

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2.9
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Fragomen Worldwide Chairman of the Firm/Partner Austin T. Fragomen
Austin T. Fragomen
18 Ratings

78 Employee Reviews

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Pros
Cons
  • Not very flexible with work/ life balance (in 22 reviews)

  • Long hours, frequent miscommunication with management (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good team environment but better training needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Paralegal II in Santa Clara, CA
    Former Employee - Assistant Paralegal II in Santa Clara, CA

    Pros

    The people are great to work with. Good team environment, including social activities. There is ample access to resources, templates, and samples. Compensation is pretty good.

    Cons

    The computer system is inefficient and often has issues. Training could be improved. Teams often need more people, especially during peak periods.

    Advice to Management

    Increased training and a mentoring system would greatly help. More transparency with paralegals about team changes and issues. Better opportunities for advancement and rewards for good work would help with employee retention.


  2. "Senior Paralegal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Paralegal in New York, NY
    Former Employee - Senior Paralegal in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Fragomen Worldwide full-time (More than 3 years)

    Pros

    Bagels on Friday mornings, fruits in the afternoon

    Cons

    Overworked and underpaid. Management disconnected from reality.

    Advice to Management

    More communication and direction is needed


  3. "Good place to get started"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal in Santa Clara, CA
    Former Employee - Paralegal in Santa Clara, CA

    I worked at Fragomen Worldwide full-time (More than 3 years)

    Pros

    you can start with little to no experience and will be constantly learning new things.

    Cons

    paralegals are expected to work long hours and often deal with stressful situations without support from supervisors or attorneys. pay is low compared to similar jobs elsewhere.

    Advice to Management

    value and retain talented employees.


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  5. "You get what you give"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal II in New York, NY
    Current Employee - Assistant Paralegal II in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity for overtime pay, decent work-life balance for about 9 months out of the year (excluding busy season when you are expected and in some instances required to work late and/or on weekends), casual fridays, good benefits, nice people, supportive environment

    Cons

    monotonous case work, very high volume, busy season (Jan-March) where you are all but required to work late into the night and on weekends, dreary office environment, located in financial district (that may be a plus for some but not for me)

    Advice to Management

    N?A


  6. "Paralegal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paralegal in Boston, MA
    Former Employee - Paralegal in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fragomen Worldwide (More than a year)

    Pros

    Competitive pay, low stress environment for a law firm, responsive boss.Attorneys generally understood balance between client and employee well being.

    Cons

    Glass ceiling for non-attorneys, superfluous and officious HR management, senior management often made changes before thinking through consequences.


  7. "Assistant Paralegal I (D.C. Office)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Paralegal I in Washington, DC
    Former Employee - Assistant Paralegal I in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fragomen Worldwide full-time (More than a year)

    Pros

    Breakfast on Mondays
    Pizza Fridays
    Casual Dress
    Mostly young office and very diverse
    Managers are pretty lax about coming in late as long as you stay late and make up the hours
    You get paid for overtime, so you have
    The partners, including the managing partner are all VERY friendly and approachable
    Once you become a permanent employee, there is job security as long as you don't make too many mistakes.

    Cons

    There will be times during the year when you're required to work up to 60+ hours a week (including mandatory Saturdays).
    Depending on the team you work on, the work can get very repetitive.
    Training is inadequate at times.
    Promotions are pretty rare.
    Annual raises are based on how much the middle managers like you and not based on performance.
    Extremely high turnover rate
    Very little opportunity to learn and grow because there is a high degree of specialization (almost feels like factory work).

    Advice to Management

    Give lower level employees more opportunity to learn.


  8. Helpful (1)

    "Great starting role for an immigration law career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal II in Santa Clara, CA
    Current Employee - Assistant Paralegal II in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fragomen Worldwide full-time (More than a year)

    Pros

    - Hires new college/law school graduates with no experience, great role to enter immigration industry
    - Many full-time/temp position openings
    - Experienced, helpful, and quality senior staff and attorneys, easy to develop informal mentor relationships
    - Relaxed office culture (casual dress code, year round staff events), limited office politics, friendly and professional coworkers
    - 401K profit sharing program, not stingy with overtime pay, excellent materinty leave, generous vacation benefits, remote access available for senior staff
    - Extraordinary Professional Practices group that tracks worldwide trends in immigration law

    Cons

    - Relies heavily on revolving door of new college graduates
    - High case volume, even within immigration law
    - Long hours, 50+ hour weeks and occasional weekend work common (however, work is with OT pay and never required)
    - Inflexibility of organization makes overwork common, even when resources are available
    - Limited training, no formal mentorship program (problematic when considered in conjunction with the revolving door of inexperienced staff)
    - Poor career prospects, salary growth is incremental and based exclusively on seniority rather than performance
    - No bonuses/incentives for high level performance
    - Paralegal salary meets industry average for general/entry-level paralegals, but is below industry average for immigration paralegals
    - Salaries do not reflect high workloads

    Summary
    Fragomen is the industry leader in immigration law and a great place with many resources available to start an immigration law career for both attorneys and paralegals; however, long term career prospects are weak, and low salaries do not reflect the high workloads.

    Advice to Management

    A strong organization comes from experienced staff and an efficient pipeline.

    Staff Retention Recommendations
    - Quarterly team-based performance bonuses for case workers with 3-5+ years of experience to retain experienced staff
    - Better salary progression after 2-3 years experience to avoid loss of experienced staff to the market

    Pipeline Recommendations
    - Lower ratios of cases per attorney to improve pipeline and client service.
    - Avoid tying up experienced staff and attorneys with admin duties. Transfer duties like notice processing and routing to paralegals and team support.
    - Develop network of attorney contractors and attorney/paralegal cross-team support for teams experiencing high volume.
    - Cut out expensive, ineffective training events. Focus on systemic changes.


  9. Helpful (2)

    "Assistant Paralegal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal I in Irvine, CA
    Current Employee - Assistant Paralegal I in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits and PTO plans.

    Cons

    Too much workload and no training.


  10. Helpful (2)

    "Good place to get legal experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal I in Los Angeles, CA
    Current Employee - Assistant Paralegal I in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fragomen Worldwide full-time (More than a year)

    Pros

    Plenty of OT - depending on the team your on
    Lots of PTO
    Flexible schedule

    Cons

    Terrible communication at every level of the organization
    HR don't listen to employee complaints, I would never think to turn to them for any support resources based on several coworkers' experiences.

    Advice to Management

    Take employees' ideas and feedback into account


  11. Helpful (1)

    "Great Immigration Firm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal I in Los Angeles, CA
    Current Employee - Assistant Paralegal I in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fragomen Worldwide full-time (More than 3 years)

    Pros

    great immigration training and noncompliance training

    Cons

    very low pay, high turnover, high work loads

    Advice to Management

    raise salaries and promotions especially for employees who have been there awhile and have earned the merit deserving of it


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