Frame USA Reviews | Glassdoor

Frame USA Reviews

Updated May 19, 2017
14 reviews

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1.6
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Dan Regenold
7 Ratings

14 Employee Reviews

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  1. "Keep Searching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frame USA full-time (More than a year)

    Pros

    The only pro is a bi-weekly paycheck, but you earn every single cent of it. If you're salaried - expect at minimum 45-50 hours per week - every week.

    Cons

    Family owned company - not always a con, in this case it's a HUGE one. If you're unable to accurately evaluate an employee due to personal relationships, the company suffers, your employees, suffer, and if you advertised your turnover rate with your job postings (ALL roles from production lines to upper mgt) no one would ever apply. You can't create unrealistic goals and expect a wand to wave and your "wizards/employees" to make more this month than the last with less help/experience. Not to mention, no matter what you do, you'll still have to deal with some of the unhappiest people on earth, every single day. 70% faulted to one person - who isn't leaving, ever. My advice: don't waste your time and add another line to your resume. (Health Insurance is SUPER EXPENSIVE, you get ZERO vacation for 6 months, and if you want to use it...they CAN/WILL deny it. Raises...good luck).

    Advice to Management

    If you have one person who can do no wrong within an organization, they can also tear it down. Walk around, see who does the WORK, and who does that talking/coming up with ideas to "engage employees", etc. Employees would be more engaged if they weren't expected to give more to a place that pays them nothing, more than they'd ever receive (they plan vacations and get their days denied). The real problem lies deeply within this company and until ALL people are held to the same professional standard, the insane turn over will continue.


  2. "One of the worst companies I have worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frame USA full-time

    Pros

    Smaller company, close knit with other associates

    Cons

    Management is not qualified! They expect you to do everyone else's job except your own. Gives you plenty of sicks days but either don't allow you to use them or they don't talk to you for a week after calling in sick. Management never takes the blame for anything, they just like to hold meetings stating how bad of a job everyone is doing. They fire the good employees to keep the lazy ones because they can get away with paying them less. Condone employees who have a love for gossiping and spreading rumors.

    Advice to Management

    Don't involve your children with your company, especially if they have such a terrible attitude towards everyone and anyone. Hire good employees who work hard and get rid of your petty gossipers who are obviously to caught up in spreading their rumors than actually doing their job! Take the blame when it is your fault! Hold the right people accountable. Quit letting the unqualified run your departments. Don't let people go the second they hand you their two weeks notice. This is a terrible business practice and other employees will find out and never give a two weeks again. Giving a two weeks notice is something someone does out of respect. So I would expect the same respect from my employer. Quit playing favorites. It is very noticeable to others. Your warehouse is growing mushrooms inside of it! It has been brought to your attention multiple times yet nothing has been done yet? Gross...You should want to take better care of your building. It is sad to see what once was a great company wither away. Good luck!

  3. "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frame USA full-time

    Pros

    Good place to work.

    Cons

    Turnover was a big issue


  4. Helpful (2)

    "Good Luck! Keep your resume current! You'll need it soon enough."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales - 2+ Years
    Current Employee - Sales - 2+ Years
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Frame USA full-time

    Pros

    Great PTO package, lots of free lunches and other employee events, generous discounts. The company does a lot of charity work that's easy to feel good about.

    Cons

    Where to start? There’s a lot wrong with this company.

    People are hired for positions they are completely unqualified for, and then are fired before they have a chance to learn the ropes. Smart, hard working employees have a habit of giving up and walking away. There’s no chance for development, and management has no interest in coaching current employees to grow. It’s sink or swim - in bloodied, shark infested water. Sales and production goals are often unobtainable; if an employee works incredibly hard and manages to succeed, the bar will be raised and they will be punished for not meeting it.

    Middle management has insanely high turnover - so no department is ever running smoothly. An average manager at this company might last 6 months before getting fired. One department is on it’s 8th manager in two years. This means policies and procedures are constantly changing. Expectation, responsibilities- even job descriptions - will shift and change with little to no warning or explanation. Something that’s normal and expected one day might get you reprimanded the next day because things have changed and no one told you.

    Cronyism and nepotism run rampant. Even the most highly qualified, competent employee will quickly be looked over for a promotion if the CEO finds a friend/family member in need of a job. All of these people have been completely incompetent and unqualified for the positions they’ve been put into and quickly run entire departments into the ground; but because they’re close with the boss, HR can’t do anything until it’s far too late.

    Advice to Management

    Invest more in developing and coaching current employees so they will actually succeed, help the company grow, and not want to run away screaming. Just because someone is your “friend” doesn’t mean they will be good employees, and you should listen to the people who have stuck with you when you are approached about concerns within the company.


  5. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frame USA full-time

    Pros

    Benefits are good, some nice company events and parties, wonderful charity efforts you can be a part of during the holidays, and worked with some great co-workers.

    Cons

    Where do I even start? Unrealistic sales goals, disorganized (at best) management, the management is cheap and very unwilling to invest in marketing opportunities that would greatly help the company, there is complete unwillingness to take risks. You get a decent package for vacation and sick time but you will be punished for using it more often than not. I've seen good employees that in general do not abuse their time off be written up for various legitimate excuses for missing work (sick child, horrible weather/snow, car accident), there really just isn't much sympathy from the management.

    To top this all off, this company has the worst turnover of any company I've ever worked at. You are always training someone new, but more than likely they will be out the door again within a few months either because they hired someone incompetent (again) or this person is smart enough to realize they need to move on to a better company. Pretty much everyone that works upstairs reports to the owner's daughter, and let's be real - this is the main cause of the turnover. Very disrespectful of those under her, passive aggressive, and she'll play games with you to get what she wants. No one I've spoken to who worked under her has ever had a very positive opinion.

    Advice to Management

    Recognize why the company has a serious problem hanging on to good people, and fix it. If not, I guess you could also install a revolving door.


  6. "upstairs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is a good coffee maker.

    Cons

    no heat, lack of accountability, inexperienced upper management, all-round misplaced priorities, lack of stability, rampant insecurity within middle management, lack of or inability to invest in strategic marketing and constant preference for doing only cheap, half-aszed marketing to grow B2B business. the tail wags the dog, when it comes to customer service and sales.

    Advice to Management

    Good luck.


  7. "Salesmen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Cincinnati, OH
    Former Employee - Sales Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great picnics and fun day events.

    Cons

    If your a good employee watch out your half way out the door. I witness so many great people get fired over my five years of employment. Be careful of falling into the "what is your ideal" trap. If its better than the leaders your doomed. Sales management philosophy is the grass is greener on the otherside of the fence. Which side do you want to be on? I would stay out of this lawn.

    Advice to Management

    Get family members out of the business and let real professional managers grow the business.

  8. "great place, employee oriented"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people are great to work with.

    Cons

    Very fast paced place to work


  9. "Very worst place to work for!!!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Springdale, OH
    Former Employee - Anonymous Employee in Springdale, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only "pro" about this company is to earn a paycheck to pay some of your bills.

    Cons

    Management that doesn't have a clue what they are doing. Who hires these people?? Maybe they have no clue or screening process when they hire all these doofuses to run a company. Also they are extremely understaffed but have unrealistic goal expectations for the very few good workers they have left. (Which are rapidly dropping like flies, this much I know) Come annual raise and review time the man running the company gives the people he depends so much to put money in his pocket a laughable raise. Very cheap. But its all good as long as his needs and stability are met. Also alot of employees calling off sick like they are taking musical off days and nobody so much as says a word. Unless of course you are one of their "money makers" or shall we say productive people and you need time off then there's hell to pay when you get back. There are a couple of truly nice fun loving people still working there ,but I am sure with enough poor treatment and lack of respect and money will be gone soon as well ;)

    Advice to Management

    Don't be so afraid to pay your A1 employees top pay. It won't be that much cause you only have a couple left. Get rid of the brown nosing losers that get by with everything or here's an idea, how about having the same expectations out of them as you do your good workers then they will weed themselves out. Stop hiring lazy people that's where your precious dollars are going to waste.


  10. "Run , Run, Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Employee in Springdale, OH
    Current Employee - Warehouse Employee in Springdale, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frame USA full-time (More than 3 years)

    Pros

    There is a lot of paid time off but you will need it with all the stress and back-stabbing you will experience. People here are miserable and they can't stand you if you don't drink, get high , party and work hard. God help you if you believe in earning a pay check because a group of losers will lie on you everyday until you get fired or quit.

    Cons

    Company pets and they are usually the ones breaking the rules. I've seen 3 good people leave or get fired. This place is full of mean spirited people. It's poison. There was one guy whose wife died and two weeks later got fired because some loser who didn't want to work hard blamed him for them not meeting goal. If someone accuses you of something be ready to be found guilty until proven innocent.( If you even get that chance)

    Advice to Management

    Stop allowing people to use your suggestion box to write untruths about people without signing their name. It's suppose to be a suggestion box not a " Let's See Who We Can Get Fired" box. You remember firing a great box due to what people put in that box. Well, I remember you doing it and then telling everyone in a huddle that you did.


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