Frank & Oak Reviews | Glassdoor

Find your next job here

Frank & Oak Reviews

Updated January 9, 2018
26 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Frank & Oak Founder/CEO Ethan Song
Ethan Song
18 Ratings

26 Employee Reviews

Sort: PopularRatingDate

  1. "I loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frank & Oak part-time (More than a year)

    Pros

    I had creative freedom. Loved building a community of clients to drive sales

    Cons

    Seems as though the company doesn't commit to permanent store fronts =(

    Advice to Management

    none


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frank & Oak full-time (More than a year)

    Pros

    Good discount. And monthly allowance. That’s about it

    Cons

    The two founders don’t understand or consider their people/employees. Zero support, communication or willingness to listen to the ideas to improve of people (employees) that deal with the customers on a daily basis. Grossly underpaid employees. Fired my staff and I with ten days notice (not even two weeks) one month before Xmas. Only paid out a two week severance. When I asked if they could pay my staff out for the month of December (which would not have been more that $4000 for the entire staff) they said no. Even though they were saving over $150k by shutting our store down. Had a three year lease on the store and was told after the fact that after three months in they gave up on my store and the other US stores. No support and no chance for growth. Insane amount of turnover. I don’t see this company surviving another four to five years.

    Advice to Management

    Listen to your people and take care of your people. Or you yourself will eventually be out of a business.

  3. "frank and oak"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frank & Oak full-time (More than a year)

    Pros

    I was determined to find something that will be my next move to not only elevate my career but bring out the passion that I have for the industry that keeps the world moving. I was a human ecology major and I studied in fashion merchandising human ecology basically is the study of humans and how they interact with their environment through Aesthetics I can't tell you enough how much I think Frank in Oak shows that in so many ways and I'm truly honored to be a part of the team and its continued success especially here in the United States thank you guys!!!

    Cons

    We will get there to have of a presence in the states


  4. Helpful (1)

    "N/a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management Location Atmosphere Collaborations Discount

    Cons

    Not enough space
    Limited space
    Can be slow

    Advice to Management

    N/a


  5. Helpful (4)

    "Apply elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Keyholder in Washington, DC
    Former Employee - Visual Keyholder in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frank & Oak full-time (Less than a year)

    Pros

    Great location, customers and events. Hours of operation.

    Cons

    They don't take care of their employees. They remove them off of the schedule w/o them knowing, they also dont submit your hours to payroll. Youre working for nothing. Management doesnt even do the bare minimum.

    Advice to Management

    Take care of your team!!


  6. Helpful (2)

    "Style Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Brand new store
    Friendly customers
    Great discount
    Cafe in-store
    Good hourly wage for part-time

    Cons

    Terrible management, but has been replaced now
    Very boring during slow months
    POS system very unreliable

    Advice to Management

    Learn to know your customers better, respect your employees, hopefully do better than the store's original managers


  7. Helpful (3)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boston, MA
    Former Employee - Assistant Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frank & Oak (Less than a year)

    Pros

    Great communication, good laughs, great clothes. Great POS System that is very user friendly and provides us with a smooth transaction process

    Cons

    Small company, disorganized at times. Lots of work, not enough staff. Management has to carry a huge load on their shoulders. But its worth it

    Advice to Management

    Keep growing, keep inspiring

  8. "Very unstable company without integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Young environment and a lot of personal learnings

    Cons

    A lot of backstabbing
    Are not current with wages
    Do not recognize talent
    Higher management have no real talent


  9. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Montreal, QC (Canada)
    Current Employee - Store Manager in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frank & Oak full-time (More than a year)

    Pros

    Great innovative environment, lots of hands on experience.

    Cons

    Many growing pains and hard to maintain a focus.


  10. Helpful (2)

    "Not much integrity or loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Frank & Oak part-time

    Pros

    Employee discount is a nice perk.

    Cons

    - Won't return the loyalty you show
    - Low pay - not staying current with competition
    - Difficult company to grow within

    Advice to Management

    This used to be a company wanting to do retail differently. Now, it's just falling in line with nothing making it stand apart. Be honest with the employees, work on internal development.


Showing 26 of 26 reviews
Reset Filters