Frankie & Benny's Bartender Reviews | Glassdoor

Frankie & Benny's Bartender Reviews

Updated Jun 20, 2019

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Found 4 reviews

1.8
StarStarStarStarStar
39%
Recommend to a Friend
Andy McCue
0 Ratings
  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Shefford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Flexible shift patterns to accommodate my studies.

    Cons

    See as a part time job and not a career

    Frankie & Benny's2019-06-21
  2. Helpful (3)

    "No respect for their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Meet lots of new people and make life long friends.

    Cons

    Lowest wages they can legally pay. Tips are not shared even though everybody works just has hard, bartendimg is the worst job. Long shifts, minimal short breaks if at all, regularly break the rules on rest breaks. Managers never consider your other commitments when managing the rota even though they are fully aware, you are expected to prioritise work when there is no appreciation. Short notice call in’s and if you...

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    Advice to Management

    Reduce the menu, reduce the prices so you don’t have to offer 50% off deals all the time. People will only pay what it’s worth but not what you are currently charging. Bar prices are extortionate, £5.50 for 2 glasses of coke is an outrage. Charge what it’s worth and people will come. Company needs a complete relaunch, get Gordon Ramsey in!

    Frankie & Benny's2018-02-17
  3. Helpful (1)

    "£100 payment for 6 weeks full time work....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Birmingham, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Frankie & Benny's full-time for less than a year

    Pros

    Good training structure - given lots of information on first shift. Seems very professional at first until you see he same reoccurring.

    Cons

    Shifts constantly cancelled and pay was never correct. Management would never be very helpful on getting these issues resolved either.

    Advice to Management

    Don't overhire as this means no guarantee of hours for full time team members

    Frankie & Benny's2017-11-15
  4. Helpful (2)

    "No breaks on 11 hour shifts, understaffed and overworked"

    StarStarStarStarStar
    • Compensation and Benefits
    Current Employee - Bartender in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frankie & Benny's part-time for more than a year

    Pros

    When yes WHEN you actually do get breaks you get food from the lunch menu free.

    Cons

    11 hour shifts with no break. THIS IS ILLEGAL. Refusal to give breaks when asked and it is clear the staff are struggling to cope. Waitresses come behind the bar and add extra alcohol to cocktails because the customers have said 'doesn't taste like alcohol'. Giving customers Over 50ml of alcohol is something Frankie and Benny's is not licensed for. This is also illegal. All the management are concerned about is meeting...

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    Advice to Management

    CARE ABOUT YOUR STAFF. If you have staff on lond shifts make sure they get breaks. STOP TRYING TO SAVE LABOUR AND MAKE SURE YOU HAVE THE APPROPRIATE NUMBER OF STAFF IN. Bank holiday Monday and I was the only bartender on shift. There was a full restaurant with a wait on the bar and I was expected to make drinks for tables, run drinks to tables, and serve customers. IMPOSSIBLE ON MY OWN. The management is so corrupt in...

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    Frankie & Benny's2017-01-06
Found 4 reviews