Frankie & Benny's Deputy Manager Reviews | Glassdoor

Frankie & Benny's Deputy Manager Reviews

Updated Jan 29, 2019

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Found 6 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
100%
Approve of CEO
Andy McCue
1 Ratings
  1. "Deputy Manager - Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in Rochdale, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time for more than 8 years

    Pros

    Great Support, Career Progression and Pay

    Cons

    None that I had, if you know what your getting into, Shift work etc.

    Frankie & Benny's2019-01-30
  2. Helpful (1)

    "Regret my decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for more than a year

    Pros

    Free staff meal, great discount scheme

    Cons

    Selfish manager. Everybody works around his rota. Low payment.

    Advice to Management

    Take care of your staff they will take care of your business. Pay more to chefs and plan ahead in HO

    Frankie & Benny's2018-05-04
  3. Helpful (2)

    "Years of Service, treated like rubbish!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deputy Manager in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frankie & Benny's full-time for more than 5 years

    Pros

    Great teams in house, look after each other.

    Cons

    Everything else. No Support to staff from head office, Poor Training Standards No communication from the top dogs to the hard working staff Holiday withheld Bonuses withheld HR only works for senior management Run a total shambles Do not take care of long term employees No understating for sickness and un foreseen circumstances No structured in company progression

    Advice to Management

    Change everything, Every employee matters not just the pay check of shareholders

    Frankie & Benny's2017-07-20
  4. Helpful (2)

    "Not a place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in Gillingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time

    Pros

    Free staff meal and beverages

    Cons

    Contract of 48h /week, realistic : minimum 55-60. No breaks, long and double shifts all the time. Never had a Saturday or Sunday off from the moment when I joined the company.

    Advice to Management

    At interviews, do not lie your future employees.

    Frankie & Benny's2016-04-11
  5. Helpful (1)

    "Deputy manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Frankie & Benny's full-time for less than a year

    Pros

    free food, good training, opportunity to progress

    Cons

    long hours over contract, pay not the best

    Advice to Management

    give us more labour to spend.

    Frankie & Benny's2015-04-27
  6. Helpful (2)

    "Worst job ever!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in Liverpool, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for less than a year

    Pros

    I can't think of anything that makes me like the job.

    Cons

    Inexperienced managers with textbook training. No business acumen and no experience of managing staff. No succession plans to develop staff so the brunt of the workload dumped on staff who can do, leading to unbelievably long shifts without a break for lunch or a sit down. Known to do 18 hour shifts. Weak management also allowing staff to get away with swinging the lead, constantly ringing in sick without any consequences...

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    Advice to Management

    Stop promoting young staff who haven't got a clue how to run a restaurant and how to deliver excellent customer service whilst motivating the team. You need some experienced general managers who can train and develop their deputy's and not just use them as workhorses. Strong leadership and succession plans right through the business are needed. Having staff who when asked, do you enjoy your job, answering, I'm only here...

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    Frankie & Benny's2015-03-02
Found 6 reviews