Frankie & Benny's Hostess Reviews | Glassdoor

Frankie & Benny's Hostess Reviews

Updated Jun 25, 2019

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Found 4 reviews

2.0
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0%
Recommend to a Friend
Andy McCue
0 Ratings
  1. "Good part time alongside studies"

    StarStarStarStarStar
    Former Employee - Hostess 

    I worked at Frankie & Benny's part-time for less than a year

    Pros

    Customer facing, friendly colleagues, relatively flexible

    Cons

    0 hour contract, minimum wage, small progression

    Frankie & Benny's2019-06-25
  2. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Glasgow, Scotland
    Doesn't Recommend

    I worked at Frankie & Benny's part-time for less than a year

    Pros

    There really weren't any at all

    Cons

    The worst job I've ever had in my life, working in an airport based restaurant, hired with no experience, intensely stressful atmosphere and I've never attempted another job in hospitality since barely made it a week. Had to start a shift late due to a doctors appointment and manager blatantly told me I had to tell her what my doctors appointment was for.

    Frankie & Benny's2019-06-18
  3. Helpful (2)

    "Was it really worth it? You decide."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Royal Tunbridge Wells, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frankie & Benny's

    Pros

    Holiday pay, 33% discount, Free meal if worked for 6 hours or more. Not a lot to say about pros. Tips after shift if the waitors haven't gone home already.

    Cons

    Management from hell!, unorganised workload and hours so expect the unexpected, clearly a lack of empathy and understanding from staff, rude waitors, no social life, don't upset the kitchen or you will have something coming your way, a lot of verbal abuse especially when you're not apart of the "frankies squad" as they call it, "Family" yeah right! Some days you won't get tips I.e work a whole day and work hard helping...

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    Advice to Management

    My advice to management is to take notice of what your staff are saying and doing to other staff I.e BUSSERS and HOST. When a member of staff try's to inform you about the abuse don't ignore it and say don't take any notice because that's not helping anyone.

    Frankie & Benny's2016-08-08
  4. Helpful (1)

    "Good for a temporary job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Luton, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Frankie & Benny's full-time for less than a year

    Pros

    Very fast-paced, so the time goes quick. Also, you get free food and drink, discount at other stores.

    Cons

    The managers are useless and lazy they allow the waiters to run the shop, boss everybody around and generally mismanage the place. The waiters only care about their tips and their section so they shouldn't have power over the whole restaurant. Also the waiters are rude to customers and other staff and have no patience.

    Advice to Management

    Control the waiters and waitresses, make sure that they are working for the betterment of the whole restaurant. Don't allow them to bully the hosts, for giving them customers that don't tip well or enough or customers that are messy or don't want to sit in their area.

    Frankie & Benny's2016-02-26
Found 4 reviews