Frankie & Benny's Manager Reviews | Glassdoor

Frankie & Benny's Manager Reviews

Updated May 14, 2019

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Found 18 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
100%
Approve of CEO
Andy McCue
3 Ratings
  1. "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Mobile, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Frankie & Benny's full-time for more than a year

    Pros

    opportunity to work in FSR

    Cons

    everything - was a major mistake

    Advice to Management

    sort out your attitudes and foster a better working environment.

    Frankie & Benny's2015-09-15
  2. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Stoke-on-Trent, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Frankie & Benny's for more than 8 years

    Pros

    Progression, team work, staff benefits

    Cons

    Long hours, high expectations, work-life balance

    Advice to Management

    Don’t let it take over your life

    Frankie & Benny's2019-05-14
  3. "The Best Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frankie & Benny's full-time for more than 5 years

    Pros

    Amazing Training Great Trainers Great Area Manager Lots of Support

    Cons

    Wages budget could often be to low to give the amazing service they expect

    Advice to Management

    A little more labour will bring more sales.

    Frankie & Benny's2019-03-20
  4. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Southampton, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frankie & Benny's full-time for less than a year

    Pros

    Easy to get a job if your desperate

    Cons

    high-rate of staff turnover for a reason

    Advice to Management

    be more flexible in your approach to different restaurants and their levels of trade, treat staff with some respect

    Frankie & Benny's2019-04-01
  5. "Deputy Manager - Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in Rochdale, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time for more than 8 years

    Pros

    Great Support, Career Progression and Pay

    Cons

    None that I had, if you know what your getting into, Shift work etc.

    Frankie & Benny's2019-01-30
  6. "Horrible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Southport, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Frankie & Benny's full-time for more than a year

    Pros

    Good salary compared to over company’s.

    Cons

    Expect to work 7 days with no support and then when something does go wrong expect to get the full blame for it.

    Advice to Management

    Do not take a job for TRG

    Frankie & Benny's2018-10-03
  7. Helpful (1)

    "Regret my decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for more than a year

    Pros

    Free staff meal, great discount scheme

    Cons

    Selfish manager. Everybody works around his rota. Low payment.

    Advice to Management

    Take care of your staff they will take care of your business. Pay more to chefs and plan ahead in HO

    Frankie & Benny's2018-05-04
  8. "Brilliant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Glasgow, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Frankie & Benny's for less than a year

    Pros

    Great Atmosphere, great teamwork, brilliant ambiance, fantastic menu and drinks, kitchen staff work well and cleanliness always complimented upon. Good decoration

    Cons

    Complaining customers and staff time keeping, kitchen staff complaining also. Long hours and rota organisation causing frictions along with split shifts

    Frankie & Benny's2018-03-12
  9. Helpful (4)

    "Wouldn't work there again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Eastbourne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frankie & Benny's full-time for more than 10 years

    Pros

    Some of the people you work with. Not much else good about this company

    Cons

    Abysmal unsupportive area management. Having worked with the company for over a decade the company has changed for the worst. New senior managemeny seem to have no clue about the Restaurant industry. All head office thinks about is making money and not spending money. They expect very minimal staff to be working whilst running around like headless chickens with full restaurants and expect no complaints and 100% mystery...

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    Advice to Management

    Get skme restaurant experience. The staff are the ones who brings in the money. It's all very well throwing around constant discounts to get customers In to eat the abysmal food that you are expecting chefs to throw out nowadays, but without having enough staff on to cope you aren't going to get the customers back

    Frankie & Benny's2018-03-30
  10. Helpful (2)

    "Tough times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for more than 5 years

    Pros

    Great teams to work with. Good wages. Tips can be good too.

    Cons

    Labour cut backs constantly. Long long days.

    Advice to Management

    Cut out discounts. Reduced the menu selection. Give more labour/hours to restaurants.

    Frankie & Benny's2018-02-14
Found 18 reviews