Frankie & Benny's Reviews | Glassdoor

Frankie & Benny's Reviews

Updated Jul 11, 2019

To filter reviews, or .

Found 156 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
56%
Approve of CEO
Andy McCue
10 Ratings
  1. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Shefford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Flexible shift patterns to accommodate my studies.

    Cons

    See as a part time job and not a career

    Frankie & Benny's2019-06-21
  2. "Frankie and bennys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server Assistant in Ashford, Kent, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frankie & Benny's part-time for less than a year

    Pros

    Free food, short hours, friendly staff

    Cons

    Low pay, hard work, effort

    Advice to Management

    Higher pay

    Frankie & Benny's2019-06-18
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chef in Nantgarw, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time for more than 5 years

    Pros

    Good salary, long term career, lots of hours , good boss, employee perks

    Cons

    Weekend and evening work

    Advice to Management

    Focus on development of team

    Frankie & Benny's2019-06-12
  4. "Good for people starting out in hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's part-time for more than a year

    Pros

    I have a great team at my branch, shifts always seem to fly by Paid training Made some great friends Above minimum wage 50% off twice a month

    Cons

    Always wanting to cut labour yet always hiring more people, hours are never consistent Get treated poorly by kitchen staff

    Advice to Management

    Don’t say you value staff when you’re always cutting labour and reducing hours

    Frankie & Benny's2019-06-08
  5. "Its a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frankie & Benny's part-time for more than 3 years

    Pros

    Staff feels like family Food on shift is good

    Cons

    The place is a joke. Everything is super disorganised. Upper management forgets what it's like to work in a restaurant. Unrealistic expectations placed upon staff.

    Advice to Management

    Sort yourself out

    Frankie & Benny's2019-06-04
  6. "As far as restaurants go, it was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Bristol, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Great tips and a good team

    Cons

    Long hours and working over the Christmas period

    Frankie & Benny's2019-05-27
  7. "Good tips"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waitress in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for more than a year

    Pros

    - Good tips - Friendly staff - Food for free

    Cons

    - if they dont need you, you will get less hours than you expected

    Frankie & Benny's2019-05-25
  8. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waiter 

    I have been working at Frankie & Benny's full-time

    Pros

    Tips for yourself, free lunch

    Cons

    Bad management only cares about labour cost

    Advice to Management

    spread the workload accordingly

    Frankie & Benny's2019-05-21
  9. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Glasgow, Scotland
    Doesn't Recommend

    I worked at Frankie & Benny's part-time for less than a year

    Pros

    There really weren't any at all

    Cons

    The worst job I've ever had in my life, working in an airport based restaurant, hired with no experience, intensely stressful atmosphere and I've never attempted another job in hospitality since barely made it a week. Had to start a shift late due to a doctors appointment and manager blatantly told me I had to tell her what my doctors appointment was for.

    Frankie & Benny's2019-06-18
  10. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Frankie & Benny's full-time

    Pros

    Nice place to work as waitress

    Cons

    Sometimes very stressfull but its part of working in restaurant.

    Frankie & Benny's2019-05-07
Found 156 reviews