Frankie & Benny's "good tips" Reviews | Glassdoor

Frankie & Benny's Employee Reviews about "good tips"

Updated Jul 11, 2019

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Found 156 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
56%
Approve of CEO
Andy McCue
10 Ratings
Pros
  • "Great training, friendly team, good support from management, good tips(in 15 reviews)

  • "Free food on breaks if you like the food they sell you can put food through and get burgers,pizza and chips etc free(in 14 reviews)

Cons
  • "Long hours poor managed and ugky restrooms(in 16 reviews)

  • "Long hours and rota organisation causing frictions along with split shifts(in 11 reviews)

More Pros and Cons

Reviews about "good tips"

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  1. "Good tips"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waitress in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's full-time for more than a year

    Pros

    - Good tips - Friendly staff - Food for free

    Cons

    - if they dont need you, you will get less hours than you expected

    Frankie & Benny's2019-05-25
  2. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Frankie & Benny's part-time

    Pros

    Good tips, friendly staff, good training and free meals

    Cons

    Unsociable hours sometimes or not enough hours

    Frankie & Benny's2019-02-02
  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Supervisor in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time for more than 8 years

    Pros

    Great training, friendly team, good support from management, good tips

    Cons

    Long shifts, sometimes short staffed

    Frankie & Benny's2019-02-01
  4. "The best of times, the worst of times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frankie & Benny's full-time for more than 3 years

    Pros

    Free or discounted food; the deal improved later (used to be only kids food available); some great camaraderie and some truly inspiring managers during the time I was there; good tips.

    Cons

    Pushy, tired customers; huge staff negativity and poor teamwork; poor management & hiring; boasts about its company culture but everyone from the top down is just interested in the bottom line, at the expense of forward thinking

    Advice to Management

    Hire good people, pay them enough, train them properly. Weed out anyone with a negative attitude, or help them change it. Running restaurants on a shoestring doesn't cut it any more, and penny-pinching means your staff are frazzled and over time will just give up and go elsewhere.

    Frankie & Benny's2019-01-26
  5. Helpful (2)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waiter in North Shields, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Frankie & Benny's full-time for more than 3 years

    Pros

    Free meals - sometimes good tips

    Cons

    Stressful work - management constantly trying to reduce wage costs. having to wait 10 tables!

    Advice to Management

    Don't use a skeleton staff

    Frankie & Benny's2019-02-11
  6. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Selby, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's part-time for more than 8 years

    Pros

    Good tips and easy progression

    Cons

    Unsociable hours Management not helpful. Unrealistic goals

    Advice to Management

    Change store managers

    Frankie & Benny's2019-02-04
  7. "Waiter life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in Gillingham, England

    I worked at Frankie & Benny's full-time for more than a year

    Pros

    Really good tips, free meals on shift (generally smaller/lunch menu)

    Cons

    Turn over rates mean getting along with staff is a mixed bag. Some people you get on with others you don't. Very corporate, care for maximising profit.

    Frankie & Benny's2018-09-14
  8. "Good part for time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Frankie & Benny's for more than 3 years

    Pros

    Good tips Flexible hours Friendly staff and nice teams

    Cons

    Irregular hours Poor management of labour budgets Lazy managers Horrible customers

    Frankie & Benny's2018-05-24
  9. ".."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Frankie & Benny's part-time

    Pros

    Good tips especially over school holidays and christmas

    Cons

    Hours can be a bit manic

    Frankie & Benny's2017-08-13
  10. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waiter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frankie & Benny's part-time for more than a year

    Pros

    Great team, good tips, flexible, nice location, staff discount

    Cons

    Not very competitive salary, cuting your shifts sometimes

    Advice to Management

    To be more well organized

    Frankie & Benny's2017-08-10
Found 156 reviews