Franklin American Reviews | Glassdoor

Franklin American Reviews

Updated May 10, 2017
89 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Daniel G. Crockett
51 Ratings

89 Employee Reviews

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Pros
  • Great work environment, no loud, good coworkers (in 7 reviews)

  • Great town to live in and decent pay structure (in 4 reviews)

Cons
  • The dress code is strict and ultra-conservative -- no casual Fridays (unless you consider your company-branded polo casual) (in 10 reviews)

  • Didn't seem like much room for growth (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Laid back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Irving, TX
    Current Employee - Compliance Analyst in Irving, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Franklin American full-time

    Pros

    Relaxed culture and work environment. Obvious expectations. Active management. Culture leads to an understanding management who try to look after their people.

    Cons

    Pay for most positions is on the low end of the spectrum. Definitely a bit behind the technology wise. The employees tend to do the bare minimum, as they know they're compensation is low. The more driven and motivated employees tend to leave if they are not in management.

    Advice to Management

    Offer more incentives for job performance outside of sales positions. People in operations scrape by doing the bare minimum because there isn't much point to putting in more effort.


  2. "Anonymus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Franklin American full-time (Less than a year)

    Pros

    Room for growth and decent pay at start. Great work environment, no loud, good coworkers.

    Cons

    No cons from my experience there.

    Advice to Management

    Keep up what you are doing


  3. "Nice location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Irving, TX
    Former Employee - Project Coordinator in Irving, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Franklin American full-time (More than a year)

    Pros

    closer to irving ,dallas,operations team sits in irving,nice building amenties

    Cons

    kind of ok mgmt ,bad attitude towards employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin American full-time (More than 8 years)

    Pros

    It is amusing to me that people have given the CEO thumbs down but have never met him personally. That says a lot about them. I've worked here 9 years, met him a few times, very nice man. Gives much of his time and money to the community and charities. Benefits are decent, pay good, wish they offered more time off at Christmas.

    Cons

    Nothing huge. I wish there was a casual Friday but I knew there wasn't when I took the job so I cannot complain. Wish they offered several days off at Christmas.

    Advice to Management

    Do more for employee moral. Buy lunch for a different department each month, do ticket giveaways, things like that.


  6. Helpful (3)

    "Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people that work here are great and seem to care a lot about the company and what they do for it. I'm impressed.

    Cons

    Nothing major jumps out at me about cons for this place.


  7. Helpful (7)

    "Would not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Franklin, TN
    Former Employee - Office Assistant in Franklin, TN
    Neutral Outlook
    Disapproves of CEO

    I worked at Franklin American full-time (More than a year)

    Pros

    Good benefits, pretty view, prime location, parking garage, and close to the interstate. There's not much else besides these things.

    Cons

    The people at FAMC are venomous. I have never worked in a less professional place. The dress code is strict and ultra-conservative -- no casual Fridays (unless you consider your company-branded polo casual). The employees at this company are backstabbing and clique-y. There is no sense of teamwork and you will be constantly looking over your shoulder here. Micromanagement is horrific and many employees in leadership positions have no business in their jobs. Employees here gossip, spread cruel rumors, call other employees by nasty nicknames behind their backs, etc. I'm also appalled at how this company treats its disabled employees -- as if they are inconveniences. I have never before been treated like such a burden by an employer for my life-long health conditions. I would not recommend this company to ANYONE -- especially any disabled person. Not as important as the rest, but the corporate building is a nightmare. Five elevators, yet an average wait time of over a minute for one, not to mention how frequently employees get stuck on these elevators and can't get out. The building, though new and shiny, is constantly breaking and malfunctioning.

    Advice to Management

    Clean house -- take time to listen to the complaints you're receiving from employees about gossip and unfair treatment/favoritism. Stop playing devil's advocate and take employee complaints and concerns seriously.


  8. Helpful (3)

    "Sr Mortgage UW"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Dallas, TX
    Former Employee - Underwriter in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Franklin American full-time (More than a year)

    Pros

    Nothing to say. Nothing positive.

    Cons

    Worst Company I have ever worked for in the Mortgage Business! The company doesn't care about their employees, elitist management, average pay at best, and terrible working conditions. A sweat shop.

    Advice to Management

    Nothing.. Worst management in my 21 year history of working in the mortgage industry.


  9. Helpful (1)

    "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Salt Lake City, UT
    Current Employee - Area Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin American full-time (More than a year)

    Pros

    Great place to work. Very transparent company that cares.

    Cons

    None. They keep their weaknesses to a minimum.


  10. "Loan Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer Assistant in Dallas, TX
    Former Employee - Loan Officer Assistant in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Franklin American full-time

    Pros

    Fun environment, clear expectations of job requirements, great hours

    Cons

    Nosey co workers, upper management was not approchable


  11. Helpful (2)

    "You can't put lipstick on a pig!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Irving, TX
    Former Employee - Auditor in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Franklin American full-time (Less than a year)

    Pros

    Nice office, parking garage, cafe is decent, nice view...location is centrally located..that's it !!

    Cons

    Management is terrible!! I have never worked anywhere that people are praised for telling on others for the most minute things! I worked there 3 mths before ever seeing upper management!! They will not speak to you or acknowledge you. They do not try to accommodate work/life balance. They make every attempt to seem professional on the outside but their strategic planning is so terrible even their lenders/clients know it. Employees leave every other week because the morale is horrible and management lacks the communication skills needed to foster a productive not hostile work environment! Extremely negative environment. I've witnessed several employees crying in the bathroom because of management threats and bullying!!

    Advice to Management

    Treat others like you would like to be treated. Employees are not children and should be spoken to in a professional manner. Don't continue to create a company culture that is ruled by threats as a means to achieve quality and production. Clearly it's not working...review your turnover rates!!


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