Franklin Covey Reviews | Glassdoor

Franklin Covey Reviews

Updated April 13, 2017
69 reviews

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69 Employee Reviews

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  1. "Retail Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Associate in Sandy, UT
    Former Employee - Retail Store Associate in Sandy, UT
    Recommends
    Neutral Outlook

    I worked at Franklin Covey part-time

    Pros

    The training that they offered was great. I had the opportunity to go through the Franklin Covey seminars once a year and was encouraged to attend trainings to improve my customer service skills as often as I wanted.

    Cons

    In the retail environment the hours were not flexible, which is to be expected. There was not a lot of room to move upward and most employees were part time so if you wanted a full-time position you had to be willing to move when one opened up or wait quite a while.

    Advice to Management

    I had a great experience with management during my time at Franklin Covey. They were well trained and the managers I worked with had been with the company for a long time.


  2. Helpful (4)

    "Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Business Partner in Salt Lake City, UT
    Former Employee - Inside Business Partner in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Franklin Covey full-time (More than a year)

    Pros

    FC offers most employees a great deal of autonomy, flexible schedule, and the ability to achieve a nice work-life balance. They have a great holiday schedule and expectations are clear and defined. Excellent packaging of products and programs.

    Cons

    Promote men more than women - bias toward people of the Mormon faith - if you are not Mormon very difficult to get to senior level. They tend to value transactional business, quantity vs. quality, sales-focused organization with little opportunity outside of sales. Low salaries.

    Advice to Management

    Re evaluate your on-boarding process and making sure employees have tools and information they need to be successful. Constant change is difficult for both employees and clients.


  3. "Managing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Salt Lake City, UT
    Current Employee - Managing Director in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Franklin Covey full-time (More than 10 years)

    Pros

    Amazing Culture, strong content, world-class clients, and world-class consultants.

    Cons

    Compensation structure is challenging and confusing.


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  5. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Grandville, MI
    Former Employee - Customer Service Manager in Grandville, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's retail. The hours an be flexible during the slow season.

    Cons

    Weekend work is guaranteed. There aren't as many retail stores as there used to be.


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Neutral Outlook

    Pros

    Great company that offers intense (in a good way) training, and an excellent environment.

    Cons

    Working a set schedule can sometimes be a little monotonous, but, is definitely manageable.

    Advice to Management

    It would be awesome for good seasonal reps to be considered for future employment :)


  7. Helpful (3)

    "They don't practice what they preach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Assistant in Salt Lake City, UT
    Former Employee - Marketing Assistant in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    Pros

    FranklinCovey allows many of its employees to work from home. There is in general, a positive culture revolving around the 7 habits for highly effective people.

    Cons

    Upper-level management do not "practice what they preach." FranklinCovey is known for its trainings in individual productivity and efficiency, but the very company that teaches this does not implement it within its own system. I personally saw Executive level managers use fear tactics to get what they wanted. The company is losing its identity.

    Advice to Management

    Read 7 Habits for Highly Effective People


  8. Helpful (2)

    "Marketing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Communications in Salt Lake City, UT
    Current Employee - Marketing Communications in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin Covey full-time (More than a year)

    Pros

    Small Team get to work close with the CMO and create new marketing opportunites. Frankly Covey stock has been rising over the past two years so the company is getting better.

    Cons

    Not a very exciting job. Franklin Covey is starting to become a new company but it still feels very 90's corporation but that is slowly dying.

    Advice to Management

    Bob Whitman this CEO is great! All of the C-Level executives are great.


  9. Helpful (1)

    "Great people and products. Challenging because it's a public Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Salt Lake City, UT
    Former Employee - Project Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Franklin Covey full-time (More than 3 years)

    Pros

    Great people to work with who love the content. Opportunities to contribute to content development. It was very flexible with me but that depends on the department. The content produced will help throughout a career.

    Cons

    The organization is very flat. At the end of each quarter and each year there is an enormous amount of pressure to hit numbers and it sometimes feels like that is more important than anything else.

    Advice to Management

    Consider how much the end of quarter pressure is affecting the culture. Start thinking beyond traditional ways of doing things. The world of consulting and training is changing.


  10. Helpful (3)

    "Run, Don't Walk Away From This Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Salt Lake City, UT
    Former Employee - Administrative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Franklin Covey full-time (Less than a year)

    Pros

    Product they are selling is excellent. Unfortunately, they don't practice what is taught in the product they sell.

    Cons

    Arrogant executives that refuse to listen to employees. Very disorganized and little planning. A lot of outsourcing which adds complexity to getting your job done.

    Advice to Management

    Stop outsourcing. Get organized. Make a plan.


  11. "Seven Habits thinking from the brilliant Steven Covey is empowering."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Productivity Consultant in Annapolis, MD
    Former Employee - Productivity Consultant in Annapolis, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Franklin Covey part-time (More than a year)

    Pros

    Training and honing interpersonal skills with team building.
    Intelligent minds to guide similar.

    Cons

    Now their products are only online on the East Coast.

    Advice to Management

    Great management in the store, and customer service support was excellent.


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