Franklin Covey Sales Reviews | Glassdoor

Franklin Covey Sales Reviews

4 reviews

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Sales

4.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Franklin Covey Chairman, President, and CEO Bob Whitman
Bob Whitman
2 Ratings

Employee Reviews

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  1. Helpful (1)

    "A good company with a good mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Good product and good people.

    Cons

    Dissatisfied with salary. Not much incentive to stay.

    Advice to Management

    Provide more incetives to stay with the company long term.


  2. Helpful (1)

    "When looking at the retail division, look before you leap."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Sales Manager in Salt Lake City, UT
    Former Employee - Retail Store Sales Manager in Salt Lake City, UT
    No opinion of CEO

    Pros

    FranklinCovey offers Sundays off to all employees. The medical and dental plan is great and employees get a decent discount on products and services from the company.

    Cons

    There is little or no room for advancement. The company is undergoing changes and is firing a lot of sales managers and is trying to figure out how the retail operation division is running. Sales Manager (retail store managers) are expected to put in 40+ hours per week. If a manager falls short of 40 hours they must use a minimum of 4 hours of PTO. There is little to no solid communication from the top down unless it is emergency situations. Training is lacking and clear direction is desperately needed.

    Advice to Management

    Make sure individual stores have a defenative goal with a deadline. The goal to grow business means one thing to senior management who is putting more products into Staples, Office Max, Office Depot and other big box retailers compared to the struggles the corporate owned stores are going through.
    Define store territiories in multi store markets and come up with solid sales training if you truely want your store manager to be outside sales manager.


  3. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, stable company, respectful of clients.

    Cons

    Products are outdated. Rely too heavily on the FranklinCovey name - many potential customers have never heard of FC or it doesn't matter to them. They just want an up to date product.

    Advice to Management

    Upgrade your products to be able to compete better.


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  5. Helpful (3)

    "Fantastic People but lack of room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Disapproves of CEO

    Pros

    The people are amazing, from the sales floor to the CEO, this company has some of the best most competent people I've ever worked with. They really care about helping others and there are very few companies that the VP and up know your name in. The ability to learn the retail industry inside out is easy to do in such a small company. You have exposure to every aspect, from hiring, to P&L management, to training development, customer service, merchandising and marketing. Vacation pay is generous and the longer you work there the more you get. We even get Utah Day as a holiday. Amazing leaders.

    Cons

    No room for potential to move up. Only cost of living raises, no other raises, ever. Expected to do an enormous amount of work with limited labor hours. You are a sales manager, leaders, outside sales rep, customer service rep, training, hr, marketing, merchandising all wrapped up in one. Very little support or communication occurring currently although in the past it has been great. Too few resources.

    Advice to Management

    Be honest and truthful with the team members in all aspects of the business. Revaluate some of the people in the home office and perhaps survey the stores to see how supportive and Seeking first the home office team is. Reward those that perform. Realistically evaluate the impact of intitiatives and give them time to see if they product results.