Franklin Mint Federal Credit Union Reviews | Glassdoor

Franklin Mint Federal Credit Union Reviews

Updated May 23, 2019

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Found 31 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
100%
Approve of CEO
John D. Unangst
15 Ratings
  1. "Good Job"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Franklin Mint Federal Credit Union

      Pros

      Very nice work environment and colleagues

      Cons

      Management can be very erratic at times

      Franklin Mint Federal Credit Union2018-10-05
    • Helpful (1)

      "Great Place Great People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Member Service Representative in Chadds Ford, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Franklin Mint Federal Credit Union full-time for more than 5 years

      Pros

      Work life Balance, lots of incentives, good pay

      Cons

      You can do everything with great skill, but have their favorites, and that;s who will get recognition.

      Advice to Management

      Look at qualification over who sucks up to management

      Franklin Mint Federal Credit Union2019-05-23
    • Helpful (1)

      "Could be better, but does offer valuable experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations Employee in Chadds Ford, PA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Franklin Mint Federal Credit Union full-time

      Pros

      Good benefits, generous PTO, decent work life balance - especially if you work in the headquarters. Growing very quickly.

      Cons

      Pay is not great. Micromanagement is a huge issue, especially from Senior Management. No job growth for back-office employees. Often overlooked for promotions if you lack a degree. Terrible reporting structure.

      Advice to Management

      Value your experienced staff and promote from within - there are many great employees that are ready for the next step, but are overlooked because of education or because their current role is a dead-end job. Also, consider changing compensation policy. Many employees take on additional duties, but then are not compensated for their new roles.

      Franklin Mint Federal Credit Union2018-07-11
    • Helpful (2)

      "Go somewhere else"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Franklin Mint Federal Credit Union full-time for more than 5 years

      Pros

      The people you work with. Fmfcu have some great people working for this company

      Cons

      Everything else. The pay honestly is ridiculous. They expect you to do 100 different things with little to no pay increase. There is also no real job growth! There’s no where to go. It’s hard to even make yourself marketable for other jobs because you can barely explain what you really do! Certain departments handle things that are not even what they should be doing. I honestly believe the company is winging it half the...

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      Advice to Management

      Pay your employees more and half the company wouldn’t be dropping life flys!

      Franklin Mint Federal Credit Union2018-06-24
    • "teller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Franklin Mint Federal Credit Union part-time for more than a year

      Pros

      What a great company to work for and with many opportunities to move up within.

      Cons

      There are none at all!

      Franklin Mint Federal Credit Union2018-03-26
    • "So close but missing the mark"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Chadds Ford, PA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Franklin Mint Federal Credit Union full-time for more than 8 years

      Pros

      Promotion from within, sense of pride for community involvement, treat members with highest regard, always changing and movement keeps it interesting, great Core values even if only practiced by some, strong training and human resource staff

      Cons

      Lack of fairness and professionalism from some of the tenure employees, complete lack of objectivity from some senior management, limited to no flex scheduling, unable to work from home, strict rules about remote access all make it challenging to maintain balance, discrimination (age) against the “younger” professionals coming into the organization by some of the senior leaders

      Advice to Management

      Clean house- do a full 360 evaluation using a third party; get rid of anyone who is contributing to the negative work environment

      Franklin Mint Federal Credit Union2018-02-24
    • "Best Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Member Relationship Advisor II in Darby, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Franklin Mint Federal Credit Union full-time for less than a year

      Pros

      Hours are amazing. They really do care about your life outside of work. Jeans days! Company paid lunches are often. Incentives are highly achievable. No pressure to sell anything. My manager at the Darby branch is simply amazing.

      Cons

      Technology could use some tweaking but they are putting the effort in to fix it so it’s not even a con anymore. I’ve worked in several FIs and this is the best one so far.

      Advice to Management

      Keep doing what you are doing!

      Franklin Mint Federal Credit Union2018-01-02
    • "Great Colleagues and Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Loan Specialist in Chadds Ford, PA
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Franklin Mint Federal Credit Union full-time for more than a year

      Pros

      The best part of working at the Franklin Mint FCU is your colleagues. Knowing each of your colleagues has your back when you are away or are struggling in some months is what develops true camaraderie, trust, and family like environment. The company offers its employees a generous retirement plan, benefits, work-life balance structure, and access to specific credit union products savings. My direct manager was what made...

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      Cons

      The con of working for Franklin Mint FCU is that the organization still needs to evaluate the needs of the organization and evaluate the needs of the employees. Strategically aligning leadership to employees will ensure proper growth and enable an excellent place to work, not just a great place to work.

      Advice to Management

      Conduct further employee satisfaction surveys on specific target issues to resolve concerns of employees and identify potential new methods of engagement between leadership and employees.

      Franklin Mint Federal Credit Union2017-08-31
    • "Marketing Intern"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Franklin Mint Federal Credit Union part-time

      Pros

      Manager was helpful with whatever I wanted to learn or do.

      Cons

      It wasn't sure what I was to do every day.

      Franklin Mint Federal Credit Union2017-04-06
    • "Marketing Intern"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Franklin Mint Federal Credit Union

        Pros

        A really great learning experience during high school. My manager was very kind and always was willing to teach us something.

        Cons

        A bit unstructured. I wasn't expected to do a lot.

        Franklin Mint Federal Credit Union2017-03-09
      Found 31 reviews