Franklin Mint Federal Credit Union Reviews | Glassdoor

Franklin Mint Federal Credit Union Reviews

Updated August 31, 2017
9 reviews

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4.0
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John D. Unangst
5 Ratings

9 Employee Reviews

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  1. "Great Colleagues and Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Specialist in Chadds Ford, PA
    Former Employee - Loan Specialist in Chadds Ford, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Franklin Mint Federal Credit Union full-time (More than a year)

    Pros

    The best part of working at the Franklin Mint FCU is your colleagues. Knowing each of your colleagues has your back when you are away or are struggling in some months is what develops true camaraderie, trust, and family like environment. The company offers its employees a generous retirement plan, benefits, work-life balance structure, and access to specific credit union products savings. My direct manager was what made my experience at the Franklin Mint FCU excellent within my team work environment. Will not forget the excellent leadership skills and experience.

    Cons

    The con of working for Franklin Mint FCU is that the organization still needs to evaluate the needs of the organization and evaluate the needs of the employees. Strategically aligning leadership to employees will ensure proper growth and enable an excellent place to work, not just a great place to work.

    Advice to Management

    Conduct further employee satisfaction surveys on specific target issues to resolve concerns of employees and identify potential new methods of engagement between leadership and employees.


  2. "Marketing Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A really great learning experience during high school. My manager was very kind and always was willing to teach us something.

    Cons

    A bit unstructured. I wasn't expected to do a lot.

  3. "Great place to work if you deal with work load"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomall, PA
    Current Employee - Anonymous Employee in Broomall, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time

    Pros

    Great people and lots of positive growth and potential for the future

    Cons

    work load and too much reliance on people who don't think outside the box

    Advice to Management

    Reward employees, recognize their efforts and trust their judgements. Stop doing things just the way we always have.


  4. "A great opputunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Intern in Philadelphia, PA
    Former Employee - Student Intern in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union (More than a year)

    Pros

    Gain new skills
    Enjoyed the management
    Great work/life balance
    Great chance of advancing

    Cons

    Low pay
    less then 5 hrs. of work for a week

    Advice to Management

    More hours of work for interns.


  5. "Assistant Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union (More than 3 years)

    Pros

    Major improvements in company culture over the past several years.

    Cons

    You need to make sure the branch you work at has other highly motivated coworkers. Some branches need to improve personalities and culture. Some are on top of it.


  6. "Member Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union full-time (More than 5 years)

    Pros

    Friendly environment. Decent sales incentives. Great PTO policy that allows ample time off for a positive work/life balance. Good computer software for accounts and loan openings. Overall I was pleased with my time at FMFCU.

    Cons

    Slow on promoting employees and very willing to have employees work above their pay grade. Micro managing, ineffective leadership with certain upper management. Favoritism is common and blatant.

    Advice to Management

    Pay people what they're worth and promote when they're working above their current title.


  7. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    FMFCU is a great place to develop professionally and learn how to deal with complex issues. The work/life balance is excellent, and there is relatively little pressure to sell.

    Cons

    Employees are paid relatively little.

    Advice to Management

    Increase salary to compete with bigger financial institutions, and don't make employees jump through unnecessary hoops to earn a promotion.

  8. "Professional atmosphere with a twist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller I in Holmes, PA
    Current Employee - Teller I in Holmes, PA
    Recommends
    Positive Outlook

    I have been working at Franklin Mint Federal Credit Union part-time (More than a year)

    Pros

    able to anjoy your job (having fun is encouraged)
    decent pay
    work with availability well

    Cons

    sometimes employ those that shouldn't still be employed


  9. "Very accommodating scheduling almost makes up for low pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in West Chester, PA
    Current Employee - Teller in West Chester, PA
    Recommends

    Pros

    Room for growth; sufficient training; flexible schedules; good benefits

    Cons

    Low pay; undefined expectations at times

    Advice to Management

    Higher pay!


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