Franklin Mint Federal Credit Union Reviews | Glassdoor

Franklin Mint Federal Credit Union Reviews

Updated January 2, 2018
25 reviews

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3.5
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John D. Unangst
12 Ratings

25 Employee Reviews

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  1. "Best Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Relationship Advisor II in Darby, PA
    Current Employee - Member Relationship Advisor II in Darby, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time (Less than a year)

    Pros

    Hours are amazing. They really do care about your life outside of work. Jeans days! Company paid lunches are often. Incentives are highly achievable. No pressure to sell anything. My manager at the Darby branch is simply amazing.

    Cons

    Technology could use some tweaking but they are putting the effort in to fix it so it’s not even a con anymore. I’ve worked in several FIs and this is the best one so far.

    Advice to Management

    Keep doing what you are doing!


  2. "Great Colleagues and Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Specialist in Chadds Ford, PA
    Former Employee - Loan Specialist in Chadds Ford, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Franklin Mint Federal Credit Union full-time (More than a year)

    Pros

    The best part of working at the Franklin Mint FCU is your colleagues. Knowing each of your colleagues has your back when you are away or are struggling in some months is what develops true camaraderie, trust, and family like environment. The company offers its employees a generous retirement plan, benefits, work-life balance structure, and access to specific credit union products savings. My direct manager was what made my experience at the Franklin Mint FCU excellent within my team work environment. Will not forget the excellent leadership skills and experience.

    Cons

    The con of working for Franklin Mint FCU is that the organization still needs to evaluate the needs of the organization and evaluate the needs of the employees. Strategically aligning leadership to employees will ensure proper growth and enable an excellent place to work, not just a great place to work.

    Advice to Management

    Conduct further employee satisfaction surveys on specific target issues to resolve concerns of employees and identify potential new methods of engagement between leadership and employees.

  3. "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union part-time

    Pros

    Manager was helpful with whatever I wanted to learn or do.

    Cons

    It wasn't sure what I was to do every day.


  4. "Marketing Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A really great learning experience during high school. My manager was very kind and always was willing to teach us something.

    Cons

    A bit unstructured. I wasn't expected to do a lot.


  5. "Member Relationship Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Franklin Mint Federal Credit Union full-time (More than 10 years)

    Pros

    Operation and good customer service.

    Cons

    Trying to balance work and home .


  6. "Great place to work if you deal with work load"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomall, PA
    Current Employee - Anonymous Employee in Broomall, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time

    Pros

    Great people and lots of positive growth and potential for the future

    Cons

    work load and too much reliance on people who don't think outside the box

    Advice to Management

    Reward employees, recognize their efforts and trust their judgements. Stop doing things just the way we always have.


  7. "Slim to no chance for growth for lower level employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time

    Pros

    Senior Managers (and most people in general) are very friendly and easy to talk to. Not "stuff shirts". Pay is not great but lots of employee luncheon for no reason.

    Cons

    Slim chance for advancement but ok if you are coming out of a branch. Request for new opportunities are easily viewed as not happy with your job. Heavy work loads are common and rewarded with food and thank you's.

    Advice to Management

    Put forth sincere efforts in assisting employees to grow and advance rather that pretending to listen and understand with no follow up.

    Helping good employees to become great employees will make them want to stay work even harder for you. It shows "true appreciation".

  8. "The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything was great about this company you just have to try it in order to believe this statement!!!

    Cons

    If you don't want nothing for yourself you won't get anything in return! Your growth depends on you!

    Advice to Management

    Your people will grow when you help them grow or else they will leave!


  9. "Trying but not succeeding"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    High level of camaraderie among the lower level workers.

    Cons

    After the "great place to work" survey results came in management was shocked to find that the employees did not think it was a great place to work. They took strives to make it better: reduced Saturday hours and limited the seven day a week branches. They also demoted the Chief Retail Officer and promoted two well deserving District Managers to replace him. But they fell into old habits of not promoting from within, paying under the market average and failing to give the employees the tools they need to be successful.

    Advice to Management

    promote from within


  10. "A great opputunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Intern in Philadelphia, PA
    Former Employee - Student Intern in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union (More than a year)

    Pros

    Gain new skills
    Enjoyed the management
    Great work/life balance
    Great chance of advancing

    Cons

    Low pay
    less then 5 hrs. of work for a week

    Advice to Management

    More hours of work for interns.


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