Franklin Mint Federal Credit Union Reviews | Glassdoor

Franklin Mint Federal Credit Union Reviews

Updated April 6, 2017
23 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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John D. Unangst
11 Ratings

23 Employee Reviews

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  1. "Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union part-time

    Pros

    Manager was helpful with whatever I wanted to learn or do.

    Cons

    It wasn't sure what I was to do every day.


  2. "Marketing Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A really great learning experience during high school. My manager was very kind and always was willing to teach us something.

    Cons

    A bit unstructured. I wasn't expected to do a lot.


  3. "Member Relationship Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Franklin Mint Federal Credit Union full-time (More than 10 years)

    Pros

    Operation and good customer service.

    Cons

    Trying to balance work and home .


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  5. "Great place to work if you deal with work load"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broomall, PA
    Current Employee - Anonymous Employee in Broomall, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time

    Pros

    Great people and lots of positive growth and potential for the future

    Cons

    work load and too much reliance on people who don't think outside the box

    Advice to Management

    Reward employees, recognize their efforts and trust their judgements. Stop doing things just the way we always have.


  6. "Slim to no chance for growth for lower level employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union full-time

    Pros

    Senior Managers (and most people in general) are very friendly and easy to talk to. Not "stuff shirts". Pay is not great but lots of employee luncheon for no reason.

    Cons

    Slim chance for advancement but ok if you are coming out of a branch. Request for new opportunities are easily viewed as not happy with your job. Heavy work loads are common and rewarded with food and thank you's.

    Advice to Management

    Put forth sincere efforts in assisting employees to grow and advance rather that pretending to listen and understand with no follow up.

    Helping good employees to become great employees will make them want to stay work even harder for you. It shows "true appreciation".


  7. "The Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything was great about this company you just have to try it in order to believe this statement!!!

    Cons

    If you don't want nothing for yourself you won't get anything in return! Your growth depends on you!

    Advice to Management

    Your people will grow when you help them grow or else they will leave!


  8. "Trying but not succeeding"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    High level of camaraderie among the lower level workers.

    Cons

    After the "great place to work" survey results came in management was shocked to find that the employees did not think it was a great place to work. They took strives to make it better: reduced Saturday hours and limited the seven day a week branches. They also demoted the Chief Retail Officer and promoted two well deserving District Managers to replace him. But they fell into old habits of not promoting from within, paying under the market average and failing to give the employees the tools they need to be successful.

    Advice to Management

    promote from within


  9. "A great opputunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Intern in Philadelphia, PA
    Former Employee - Student Intern in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union (More than a year)

    Pros

    Gain new skills
    Enjoyed the management
    Great work/life balance
    Great chance of advancing

    Cons

    Low pay
    less then 5 hrs. of work for a week

    Advice to Management

    More hours of work for interns.


  10. "Assistant Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Current Employee - Assistant Branch Manager in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at Franklin Mint Federal Credit Union (More than 3 years)

    Pros

    Major improvements in company culture over the past several years.

    Cons

    You need to make sure the branch you work at has other highly motivated coworkers. Some branches need to improve personalities and culture. Some are on top of it.


  11. "Member Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Franklin Mint Federal Credit Union full-time (More than 5 years)

    Pros

    Friendly environment. Decent sales incentives. Great PTO policy that allows ample time off for a positive work/life balance. Good computer software for accounts and loan openings. Overall I was pleased with my time at FMFCU.

    Cons

    Slow on promoting employees and very willing to have employees work above their pay grade. Micro managing, ineffective leadership with certain upper management. Favoritism is common and blatant.

    Advice to Management

    Pay people what they're worth and promote when they're working above their current title.


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