Fraser Reviews | Glassdoor

Fraser Reviews

Updated May 24, 2017
59 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Diane S. Cross
21 Ratings

59 Employee Reviews

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Pros
  • It's a great place to get your feet wet after graduation (in 3 reviews)

  • It was a great job to get my "feet wet" in the non-profit world (in 3 reviews)

Cons
More Pros and Cons

  1. "It could've been better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Practitioner in Minneapolis, MN
    Former Employee - Mental Health Practitioner in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fraser (More than a year)

    Pros

    Coworkers were pretty great
    Case load was not too big for MHP I
    The clients were great to work with
    Had decent PTO

    Cons

    Upper management treats it like a business, and not like we matter we employees
    Didn't get help when it was asked for, in regards to behaviors/working with clients

    Advice to Management

    Treat your staff like they matter, and aren't just replaceable to you.


  2. "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fraser full-time

    Pros

    Fraser is a great company to work for. They seek to promote a culture that is collaborative and focused on their mission (serving individuals and families affected by a disability). Their passion and commitment is refreshing, I would highly recommend pursuing a career at Fraser.

    Cons

    The workload can be overwhelming. At times you must work with individuals and providers who are difficult and may not understand their role in the client's care.


  3. "Great Mission, Poor Execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fraser full-time (More than a year)

    Pros

    - supporting folks with disabilities and their families
    - ensuring a better quality of life for those often overlooked

    Cons

    - understaffed
    - low wages
    - little/no support from supervisor
    - unreasonable expectations surrounding working hours
    - poor communication from HR

    Advice to Management

    - Create more comprehensive training for all levels of employment within each division
    - Provide opportunities for feedback of supervision from multiple levels, not just above, to get a larger understanding of perspectives of the positions and the performance of those in them


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  5. "Direct support professional"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fraser full-time

    Pros

    very nice to their employees

    Cons

    Poor staffing- people don't do their jobs

    Advice to Management

    Give employees a break, they do a lot and management asks a lot of their employees


  6. "Great for Entry Level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fraser full-time

    Pros

    The work is rewarding and I share the values of Fraser. It's a great place to get your feet wet after graduation. There are some really lovely people employed here. Fast growth as an organization. Lots of PTO (over 5 weeks for full time employees).

    Cons

    Very high turnover at most levels of the organization.
    Wages are low, raises from annual review barely cover cost of living and increases to health insurance premiums. The health plan has improved but isn't spectacular. Some processes are a mess but clinical services keep expanding faster than issues can be fixed. Large enough nonprofit that there is a fair amount of bureaucracy.

    Advice to Management

    Listen to the people at the bottom. Let their voices be heard to improve policies. Changes seem to be top down by directors and management that have little experience dealing with the processes that their seeking to improve. Focus on quality staff retention. More opportunities for advancement.


  7. "Mental Health Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fraser full-time (Less than a year)

    Pros

    Set your own schedule, lots of continuing education, clinical breadth, gain a strong foundation for compliance expectations.

    Cons

    Heavy workloads, productivity expectations after employment are different than described in intrrview, inflexible, unwieldy processes, astoundingly inefficient, the most laborious and cumbersome medical record system I have experienced. Pathetic raised.

    Advice to Management

    Remember that the people working for you are human beings. That Fraser is not going to change in response to staff concerns is itself concerning. That the attitude is known by staff is discouraging. I will leave as quickly as feasible. You do not value seem to value your emloyees.


  8. "Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fraser full-time (More than 10 years)

    Pros

    Mission-driven non-profit with excellent work culture and values.
    Extremely ethical and quality service delivery.
    Excellent career advancement opportunities.
    Kind, compassionate and supportive supervisory staff.
    Competitive salary package with 403B retirement plan, excellent medical, dental and generous vacation time.

    Cons

    Community demand for services can exceed existing capacity.


  9. "Favoritism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fraser full-time

    Pros

    The organizations mission is fantastic.

    Cons

    The management is favoring the staff that sucks up to them and does not care about performance.

    Advice to Management

    Reward the actual high performers instead of your pets.


  10. "Great Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Practitioner II in Eden Prairie, MN
    Former Employee - Mental Health Practitioner II in Eden Prairie, MN

    I worked at Fraser full-time (More than 3 years)

    Pros

    Wonderful co-workers, a much needed service for children and families, lots of client contact and experience.

    Cons

    Training was rushed and lacking. Raises barely make a dent.

    Advice to Management

    Be more transparent when changes in the company are occurring and where they are coming from. Support staff in times of turnover, as opposed to suggesting that they shouldn't use PTO.


  11. "Job is rewarding but underpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Job is rewarding
    Hands-on experience with children on the autism spectrum
    Supervisors are nice

    Cons

    Public holidays count towards your PTO
    poor HR/ management system
    underpaid; high turn over rate in staff
    poor employee benefits


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