Fred Loya Insurance Agency, Inc. Reviews | Glassdoor

Fred Loya Insurance Agency, Inc. Reviews

Updated September 13, 2017
148 reviews

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2.2
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Fred Loya Jr
77 Ratings

148 Employee Reviews

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Pros
  • Great company, good pay, with only a high school degree, great place to get experience dealing with customers (in 8 reviews)

  • Easy to get into, paid training and help aquiring license (in 7 reviews)

Cons
More Pros and Cons

  1. "csr 8 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in South Gate, CA
    Current Employee - Customer Service Representative in South Gate, CA
    Recommends
    Approves of CEO

    I have been working at Fred Loya Insurance Agency, Inc. full-time (Less than a year)

    Pros

    Bonus you make what you put your own potential to the company. Can grow with the company if you show the number. People can talk all they want but the numbers says everything. It is not hard to bonus at Fred Loya but the individual C.S.R does need to carry his or her own weight and for who ever said they need 10 to 12 apps with those number an office will never grow 14 is bare minimum and that is even low. 40 for the office divided by usually 3 people the manager, and the two other csr. I'ts a great company and management is realistic not compassionate its good to have this sort of management or else you get a bunch bratty kids not knowing where to start with the office and Fred Loya builds you as a manager so you can grow with the company. For my experience with FLI has been great and my office is ready to hit all our marks for the 4 dollar bonus.

    Cons

    >the claim department needs to get cleaned out and filtered out but one thing to remember people unfortunately there is a lot of fraud being committed everyday so this does not help<

    Advice to Management

    focus on your top offices and follow their path to success for other offices


  2. "Great Company to work for"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fred Loya Insurance Agency, Inc. full-time (More than 5 years)

    Pros

    Paid training love management , very involved in the community. Provides great service and competitive rates for all budgets.

    Cons

    None that I can think of

    Advice to Management

    The manager base pay should be more competitive in the larger cities in TX. The management base pay is the same across the state. To retain good management in the bigger cities, the pay has to be in line with the city.

  3. Helpful (5)

    "Marry into the family to get promoted."

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paid every Friday, some co workers

    Cons

    Work 6 days a week, can't get days off, you work whatever hours your manager decides, will make you sign your schedule but then make you stay late or come in early but get in trouble for overtime. Inspect vehicles as if you were an adjuster in terrible weather, require too much from customers, no raises, pay changes every three mos which they don't disclose at training. Not willing to work with school schedule. No consistency with any thing.

    Advice to Management

    Respect csrs, admit when your wrong, understand that we can't be on loya mode 24/7, don't expect us to start at a certain time with less than 24 hour notice. Don't expect us to do things a certain way when you never taught is how to.


  4. "Legal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great environment to work in.

    Cons

    None great company, would never leave.


  5. "El Paso claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in El Paso, TX
    Current Employee - Claims Adjuster in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fred Loya Insurance Agency, Inc. full-time (More than 5 years)

    Pros

    I worked with some of the people posting negative reviews, they were some of the slowest underperforming employees in the office. Its actually a great place to work with nice bonuses and an exciting environment.

    Cons

    Certainly there are some but all in all its a great place to work.

    Advice to Management

    Turnover is the result of poor hiring choices.


  6. "csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Indianapolis, IN
    Current Employee - Customer Service Representative in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Fred Loya Insurance Agency, Inc. full-time

    Pros

    Good environment lots of room and help for growth friendly and motivating bosses

    Cons

    It's a bit of a process to get licensed

    Advice to Management

    Try to make the licensing process less Intimidating


  7. "sales store ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in San Antonio, TX
    Current Employee - Insurance Agent in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Fred Loya Insurance Agency, Inc. full-time (Less than a year)

    Pros

    i love it here. i couldnt ask for more. now i have an inside job and im helping customers protect there automobiles .

    Cons

    i wish it could be a stable pay rate job. i dont get how you could get payed 11hrs for 3 months then go to 9hrs the next 3 months.

    Advice to Management

    this small business is growing to a big insurance already and they have 500 store in the united states and there still building more . those are great signs to me. just keep doing what yall do in managing fred loya insurance there a reason why yall doing so great.

  8. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Schedule is awesome, great people

    Cons

    Nothing bad about this company


  9. Helpful (1)

    "clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical Associate in El Paso, TX
    Former Employee - Clerical Associate in El Paso, TX
    Recommends
    Positive Outlook

    I worked at Fred Loya Insurance Agency, Inc. full-time (More than a year)

    Pros

    excellent company, i was really happy they work student schedules, some positions have great christmas bonusses, part time but ususally full time complete 40 hours schedule, not easy to grow but not imposible i love it

    Cons

    they hate employees being late must be very responsible

    Advice to Management

    no advice i love management in el paso tx claims


  10. "claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fred Loya Insurance Agency, Inc. full-time

    Pros

    Wonderful people, and excellent environment.

    Cons

    none, excellent process.Wonderful people, and excellent environment.

    Advice to Management

    Attendent


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