Free People Reviews | Glassdoor

Free People Reviews

Updated September 17, 2017
339 reviews

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3.4
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Meg Hayne
135 Ratings

339 Employee Reviews

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Pros
Cons
  • upper management isn't truthful about that upfront (in 35 reviews)

  • Low pay for starting positions so I recommend you negotiate (in 20 reviews)

More Pros and Cons

  1. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Philadelphia, PA
    Current Employee - Stylist in Philadelphia, PA

    I have been working at Free People part-time (More than a year)

    Pros

    Fun environment, nice co-workers, great discount

    Cons

    Minimum wage, hard to get hours sometimes


  2. "Not somewhere to live out your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Free People (More than 5 years)

    Pros

    Great people... made some of my best friends while working there.

    Cons

    Care a lot about appearance and tend to choose favorites.

  3. "Amazing company"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly customers and amazing staffs.

    Cons

    It's retail, so holidays can be draining?


  4. "Assistant Visual Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Assistant Manager
    Former Employee - Visual Assistant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Free People full-time (More than 3 years)

    Pros

    The discount at Free People, Anthro, and Urban was amazing. The benefits are also pretty great.

    Cons

    There were a lot of downsides to working for this company. The biggest was the pay. Because it is Free People, they feel as though they can get away with paying you less than you're worth. There is also a lack of management team members in the store level which makes taking time off and vacation very very difficult. It felt as though you are living to work. They tend to put a lot of pressure on the stores and give each store a huge workload.

    Advice to Management

    Appreciate and thank your employees. The discount isn't enough for the poor quality of life that you live working for this company.


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Free People full-time (More than 5 years)

    Pros

    fun culture, great discount, made great friends

    Cons

    no real perks .. upper management is a joke .. doesn't pay well

    Advice to Management

    pay better for quality performance .. nepotism wasn't a smart move


  6. "Loved this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Free People (More than 3 years)

    Pros

    Discount off various brands
    room for growth if you work hard and make the right connections
    Home Office is beautiful with many employee perks
    Fun and creative people to work with

    Cons

    low pay
    minimal hours as a stylist


  7. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Free People part-time

    Pros

    Fun work environment & good discount

    Cons

    Pay is awful and I you never get raises

  8. "A lot of work for little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Stylist
    Former Employee - Sales Associate - Stylist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Free People part-time (More than 5 years)

    Pros

    The discount is great and I love the people I worked with, but from my understanding that can vary from place to place.

    Cons

    The guidelines of the company demand too much from their employees. Everything needs to be perfect, when closing the store all items must be sized, aligned, and finger spaced. I understand if those are requirements for a boutique store, but there are too many items to do this only to get get messed up again by customers the following day. Management pushes sales goals on associates but it's the managers that receive a bonus and not the associates who were the ones doing the selling. The people that work at Home Office seem to have their heads in the clouds. They often do store visits to see what a particular store needs in regards to layout, merchandise, etc. and they leave everything a mess and expect the associates to clean up after them.

    I worked for this company for more than 5 years and when I started Free People used to carry unique and quality pieces, but now a lot of customers have complained to me that the material is cheap and they can get the same design at a cheaper store. I'm sorry to say that I agree with them.

    Advice to Management

    Treat sales associates with respect and fairness. Home Office: please ask associates of their honest opinion on merchandise. Don't complain about budget cuts when Home Office management is staying in hotels that are $300/night.


  9. "Free people working"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Free People part-time

    Pros

    Everyone was friendly and had a great time. no one hated each other

    Cons

    Te only con to working at free people was that they do not pay enough and there discounts are not the useful

    Advice to Management

    The only thing I can think of is the benefits could be a little better for the amount of money people are spending to buy the clothing


  10. "Good for having a discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great Discount, Cute store, Lots of activity

    Cons

    Minimum wage common, hyper-critical, poorly made clothing

    Advice to Management

    Value your more loyal employees


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