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Free People Reviews

Updated July 19, 2017
321 reviews

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3.5
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Meg Hayne
125 Ratings

321 Employee Reviews

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Pros
Cons
  • upper management isn't truthful about that upfront (in 34 reviews)

  • Low pay for starting positions so I recommend you negotiate (in 17 reviews)

More Pros and Cons

  1. "Love the company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Free People full-time (Less than a year)

    Pros

    Love them!! It's a joy going to work every day!

    Cons

    No cons. It's been an excellent experience so far!


  2. "MIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIT in Chicago, IL
    Current Employee - MIT in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Free People full-time (Less than a year)

    Pros

    They are a great company to work for with diverse people

    Cons

    I do not have any cons

  3. "Enjoyable Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Phoenix, AZ
    Former Employee - Stylist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Free People part-time (More than a year)

    Pros

    - Life style brand with a great discount and urban and anthro
    - You work with other people of similar interest and it's easy to make friends
    - Lovely store and clothing
    - Each store has it's own vibe and style depending on city. No two stores are the exact same.
    - They promote from within for the most part and it's easy to move up.

    Cons

    - It can be a catty environment at times. Management isn't always so professional when it comes to managing their staff and communication.
    - High turn over rate for stylist
    - Schedules can be adjusted last minute due to payroll cuts.


  4. "Awesome people, better experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in New York, NY
    Former Employee - Stylist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Free People part-time (More than a year)

    Pros

    -the people who work at Free People have a certain vibe that is just hard to beat, they're extremely down to earth and love to express their own personal vibe which is so refreshing and encourages you to really be yourself
    -discount is hard to beat-connected to both Anthropologie and Urban Outfitters

    Cons

    -as a new stylist hours were limited but you can always cover others shifts when asked


  5. Helpful (1)

    "Could've been better"

    StarStarStarStarStar
    • Senior Management
    Former Employee - Stylist in New York, NY
    Former Employee - Stylist in New York, NY
    Doesn't Recommend

    Pros

    Most of the time, customers were pretty friendly and willing to be helped. The discount is a really great deal since you can use it at three different brands. If your store location wins a contest, you’ll get a free product.

    Cons

    Management was disappointedly super cliquey and exhibited a ton of favoritism. Some only ever smiled at you if you made a big sale that day. A large part of my decision to quit was because of a manager that always made a ton of condescending and unnecessary comments. There comes a fine line between being constructive and being aggressive. Really high turnover rate.

    Advice to Management

    You get what you put out. You’re heavily depended on for creating a pleasant and happy work environment. If you’re in a bad mood, that’s going to negatively influence the rest of the team.


  6. "Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Asbury Park, NJ
    Former Employee - Assistant Store Manager in Asbury Park, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Free People full-time (Less than a year)

    Pros

    Great staff, fun work environment. Fast passed and the hours fly by. The girls you work with become your family.

    Cons

    Poor conflict resolution, inadequate district leads. Limited room for growth beyond store level. Has the potential to be fantastic, but falls short due to upper management's shortcomings


  7. "Wonderful Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ECommerce Operations Intern in Philadelphia, PA
    Former Employee - ECommerce Operations Intern in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Free People (Less than a year)

    Pros

    The company really cares about the development of their employees and ensuring they are getting the most out of their experience. The company culture was made the employees excited to be there and held a positive atmosphere.

    Cons

    For me, the commute wasn't great.

  8. "half life of about a year MAX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Paramus, NJ
    Former Employee - Middle Management in Paramus, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Free People full-time (Less than a year)

    Pros

    40% DISCOUNT !!!!!! Cute clothes that are NOT worth the price, but the discount helps!

    Cons

    SO many to list...basically FP does not care AT ALL about their employee's and only cares about making the sales plan so that MANAGEMENT can get an extra bonus check. It is basically mean girls in a nut shell, and bullying in the workplace is a given! I DO NOT recommend working for Free People or ANY of their sister company's (Urban Outfitters, Terrain, BLDG,)

    Advice to Management

    SO much honestly its sad, but please hire managers (DM's esp) who are actually equipped to perform their jobs, for one. Offer more support to employee's (esp managers) instead of expecting them to work like slaves. Lets be real, were making $10 an hour..... Please stop bullying in the workplace, please offer more support during 2 pt coverage instead on staying in the office but then complain when other managers do that.... Please stop playing favorites (whoever sells the most). So so much.....


  9. Helpful (1)

    "Toxic culture almost cult-esque, awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phila, PA
    Former Employee - Anonymous Employee in Phila, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Free People full-time (Less than a year)

    Pros

    Location was good, cafe on site.

    The best thing that ever happened to me was getting in an Uber and never having to go back to the Navy Yard.

    Cons

    One of the worst managers I've ever had. Once he's decided you are on his bad side, you might as well resign. I was warned by c

    Beyond that, it's incredibly oo-workers both directly (my lead) and on people on other teams, but I guess I was just happy to find a job in an incredibly difficult market like Philadelphia. ne dimensional. There is zero room to move with the whole Urban/Free People org.

    Advice to Management

    Maybe cut your losses and fire someone that you've had to put on probation multiple times, send to management classes etc. Good luck.


  10. "Popularity Contest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Free People full-time (More than 3 years)

    Pros

    Discount at all urban stores

    Cons

    You're judged on your appearance. No matter how hard you work it you don't walk and talk the brand you're out. Beth is the worst . Cares more about what you look like than your commitment to your job.

    Advice to Management

    Get new upper management


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