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Free People

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Free People Reviews

Updated Dec 6, 2022

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Found 1,182 of over 1K reviews
3.9
78% Recommend to a Friend
76% Approve of CEO

Found 1,178 of over 1K reviews

3.9
78%
Recommend to a Friend
76%
Approve of CEO
Free People President Meg Hayne (no image)
Meg Hayne
385 Ratings

What people are saying about Free People

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Wellness & Beauty

5m

a 

Senior Associate

What do you think of Free People movement line of clothing? I always think FP is overpriced for the quality of the items, but I’ve been seeing bloggers been raving about FP for a while. So just curious. I don’t mind paying a bit much for athletic clothing since I’m super into athleisure style, as long as the quality justifies the cost (think lululemon). Thanks!

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11 Comments

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Top Review Highlights by Sentiment

Pros
Cons
  • "low pay AND you are expected to spend your money on their clothes to look the part.(in 145 reviews)
  • "Poor management(in 56 reviews)
  • "Long hours and lack of flexibility with scheduling(in 53 reviews)
  • "Horrible upper management!(in 48 reviews)
  • "stylists make minimum wage, assistant managers make around $16 hourly, store managers make 45(in 39 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Free People and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    So fun

    Nov 30, 2022 - Stylist in Edina, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discount Flexible with schedules

    Cons

    Low pay, but discount makes up

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  2. 2.0
    Former Employee, more than 10 years

    Good and bad

    Dec 4, 2022 - Store Brand Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good discount and nice customers

    Cons

    Once you get to the store manager level it is a popularity contest with who they will promote further or offer to help with other store openings etc. the regional team especially is very rude and condescending to teams which makes for a very toxic and uninspiring work environment. They also refuse to give raises so you will be making less than pretty much any other retailer. My advice, work somewhere else, you’ll make more money and have a better work life balance and get promoted for your work, not based off looks.

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  4. 4.0
    Current Employee, more than 1 year

    dream job

    Dec 3, 2022 - Design Assistant in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    this job allows me to be soooo creative and still have the work/life balance that other corporate fashion companies have.

    Cons

    i will say your experience depends on your team and manager as some of my coworkers on different teams have had a completely different experience from mine

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  5. 5.0
    Current Employee

    Marketing

    Dec 6, 2022 - Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing company - extremely supportive good life work balance

    Cons

    None I’ve had the best experience

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  6. 5.0
    Former Employee

    loved working here, great people, great energy, and so much fun!

    Dec 4, 2022 - Stylist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    cute clothes, fun people, employee discount

    Cons

    none that come to mind

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  7. 5.0
    Current Employee

    Good retail job

    Nov 30, 2022 - Retail Sales Associate in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Girls are nice and helpful

    Cons

    No cons, it’s a well run store

    Continue reading
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  8. 5.0
    Former Employee

    good place to work retail

    Nov 27, 2022 - Sales Associate in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good bay and benefits respectful clients

    Cons

    not a lot of customers, the stores are never super busy

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  9. 4.0
    Former Employee, less than 1 year

    Great Experience

    Oct 28, 2022 - Assistant Manager in The Woodlands, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Learn a lot about the business - fast paced environment - good pay - quick promotion opportunities - highly involved with all aspects of the business - easy to reach corporate

    Cons

    - each store is different - hours are long - often asked to stay over time, but was given “strikes” for overtime pay (overtime “wasn’t” allowed) - it all depends on your management (store, district, and regional) - my store manager changed my clocked hours often. This resulted in not getting paid for those overtime hours.

    Continue reading
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  10. 5.0
    Former Employee, more than 3 years

    amazing place to work with genuine people

    Nov 21, 2022 - Assistant Manager in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked in a retail location and loved my co workers, they wanted me to succeed and learn

    Cons

    Will put customers above employees

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  11. 5.0
    Former Employee

    FP Keyholder

    Nov 26, 2022 - Keyholder in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good employee discounts at FP and sister companies

    Cons

    Customers can be rude at times

    Be the first to find this review helpful
Viewing 1 - 10 of 1,178 Reviews
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Free People Reviews FAQs

Free People has an overall rating of 3.9 out of 5, based on over 1,211 reviews left anonymously by employees. 78% of employees would recommend working at Free People to a friend and 62% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Free People employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Free People. This rating has decreased by -2% over the last 12 months.

78% of Free People employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Free People 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Free People to be benefits, workplace, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 1,211 Free People reviews submitted anonymously by Free People employees. Read employee reviews and ratings on Glassdoor to decide if Free People is right for you.