FreeWheel Reviews | Glassdoor

FreeWheel Reviews

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Found 75 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
69%
Approve of CEO
David Clark
18 Ratings
Pros
Cons
  • "No chance for career growth or a promotion unless you're working on the shiniest and newest high profile project(in 4 reviews)

  • "Lukewarm dedication to work life balance(in 3 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "FreeWheel is the place to work at in 2019"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreeWheel full-time for more than 2 years

    Pros

    - Comcast investment and business strategy is positioned to win in marketplace - New leaders to take organization in a new direction - Culture adjustment through org transformation and hiring new employees globally the last 18 months

    Cons

    - FreeWheel is a Comcast property. Be proud of it, continue promotions in market, with customers and the staff - Change Management should be a core competency across entire organization. Business has gone through much transformation and will continue to achieve results

    Advice to Management

    - Increase communications for set goals/initiatives throughout year as that will benefit all - Employees not onboard with company's direction, should get off the bus... Desire and ambition are not qualities that happen organically or is trained, be flexible on prior backgrounds and stringent on personality traits - Continue taking risks with business investments; We are behind you and look forward to it!

    FreeWheel2019-01-02
  2. "A fantastic team you'll want to join"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at FreeWheel full-time for more than a year

    Pros

    FreeWheel has a very welcoming environment that allows new-hires to immediately feel they've been here for years. The leadership team embodies this welcoming nature as well. A very work hard, play hard atmosphere.

    Cons

    Integration with Comcast IT was difficult when first getting started

    FreeWheel2019-05-14
  3. "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FreeWheel full-time

    Pros

    The work environment is really nice and I enjoyed working with amazing people. There is a good balance between personal life and professional life with good perks. Freewheel is a growing company with investment in technology.

    Cons

    The company has evolved a lot with new acquisitions but there is a lack of plans to evolve in the company. There is a lot of progress to do in management.

    FreeWheel2019-05-12
  4. Helpful (11)

    "Worse after acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FreeWheel full-time for more than 6 years

    Pros

    1. Big new office 2. Same benefits as Comcast, compared with other small startups

    Cons

    Career side: 1. Less career growth, as other review mentioned, the promotion path is weird. Some people who contributed less but has better relationship with the managers are promoted faster than those who work hard 2. Naive management skills, some managers have less experience how to build a team. And there are too many managers than the people who actual finished the tasks. 3. Too many meetings, sometimes a trivial...

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    Advice to Management

    Be bold and fire some bad apples, reduce the verbose meetings and focus on the task instead of the bragging

    FreeWheel2019-03-06
  5. Helpful (2)

    "Good place for growing your career in software and modern TV advertising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FreeWheel full-time

    Pros

    Pros mentioned in other reviews. Mainstream tech and software eng practices. Golang as default language, Reactjs for UI, AWS/Kubernetes, typical CI/CD (Jenkins etc), Big Data on Presto and Spark. Full release cycle is 1-2 months with 2-3 weeks sprints. Working with major TV/cable companies helps you get first hand knowledge with the advertising industry with focus on TV/video, including business, workflows, tech...

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    Cons

    A lot of changes within the company and the industry though some things started to calm down. Transparency and communication can be improved. Due to the changes disconnects are quite common. For newcomers it may be challenging to navigate through. Company direction is clear but execution and planning can be improved.

    Advice to Management

    More transparency/communication. Focus on execution with practical and solid plans.

    FreeWheel2019-02-24
  6. Helpful (2)

    "Definitely above average as a tech company in NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FreeWheel full-time for more than 4 years

    Pros

    keeps startup culture in heart; engineering-oriented; diversity; good compensation; stable work env

    Cons

    only one co-founder stays, and the high mgmt seems to lack the energy to push forward the company; slow growing; much more hierarchy

    FreeWheel2019-02-20
  7. Helpful (13)

    "Toxic Engineering Culture Ruins Good Benefits and Interesting Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FreeWheel full-time for more than 4 years

    Pros

    - Great Comcast Benefits: 401k match, health, dental, vacation, bonus - Interesting technical problems with potentially large business impacts and active competitors - Modern development tools and practices- Docker; Kubernetes; Agile process; Automated CI, unit testing, and integration testing. - Flexibility in personal schedule, work from home available on limited basis for weather, illness, or personal emergency

    Cons

    - Code reviews for changes to many modules had long turn around due to 12 hour time difference with Beijing based main engineering campus. Reviews would often go thru many comments due to opinionated, but undocumented and unautomated requirements, each round taking 24 hours. - Technical discussions were often held in Chinese in NYC office, preventing non-speakers from contributing to technical decisions or learning related...

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    Advice to Management

    You are a global company, act like it. Distribute your decision making process and teams. If English is your language of business, make sure each office is welcoming to speakers of it. Otherwise, adopt Chinese as your language of business and offer courses on it to current employees. Educate your engineering staff on the craft of software. Have them read Code Complete 2, Clean Code, etc. Make sure leads of old...

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    FreeWheel2019-02-13
  8. Helpful (5)

    "Stop Saying You're Top Tech and Start Acting Like It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FreeWheel full-time for more than 4 years

    Pros

    * Generally nice people * Good work/life balance * Decent pay * Decent vacation * Decent office/location * Good 401k match (from Comcast)

    Cons

    * Feeling of distrust between engineering and engineering leadership. * Lack of genuine interest/involvement in career growth from engineering leadership. * 'Authoritarian' engineering leadership - very much a "do as I say" mentality with little regard for decisions coming up from the bottom. * Leadership shows clear lack of interest and response to high attrition rates. * No room for growth - no established career...

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    Advice to Management

    * Hire legitimately experienced engineering architects and VPs that actually deserve the titles they hold. Make sure they focus their efforts on best engineering practices and the career growth and well-being of engineers rather than themselves. * Promote experienced software developers/architects into leadership positions. There are currently a core handful of engineers/managers that maintain tight control over technical...

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    FreeWheel2019-02-18
  9. Helpful (6)

    "Turned the corner finally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreeWheel full-time for more than 4 years

    Pros

    - Company is finally through 18+ months of difficult integration work (taking 5 companies and merging into 1). It now feels we have a clearer identify, clearer goals and purpose. Absolutely not there yet, but we're accelerating in the right direction at last. It has taken too long though. - Feels like most the 'old guard' have left or are leaving which is a good thing. A few loud people spoiling things for everyone else...

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    Cons

    - Competitive environment is very tough as is the general media landscape. You need to be ok being part of a company that is at the center of the industry and as a result, going on a bumpy ride along with it. Work is challenging which is good but can also be tough based on pressure we get from clients - Transparency of information is getting much better, but senior management needs to do a better job explaining 'why'...

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    Advice to Management

    - Don't over analyse decisions, move faster and just set expectations you're solving for speed / clarity vs. uncertainty, even if decisions have to get reversed. Better that than people feeling things are in limbo - We have people that care and want to build a new culture for a new FW - need to properly focus on this, invest in it and empower us to do it. What are our new cultural pillars? How are we embedding them etc....

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    FreeWheel2019-01-21
  10. Helpful (7)

    "Move fast (into an unfinished office) and break things (signs & furniture)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FreeWheel full-time for more than 4 years

    Pros

    - Good vacation and decent 401k - Flexible hours - Successful company despite their best efforts - You can put the buzzword soup on your resume without understanding how to use any of it - Good company to just coast at - Never had my lunch stolen from the fridge - Not all of the kitchen tables wobble excessively - Desks of ex-employees that quit and were never replaced can be used as storage -...

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    Cons

    - Terrible mental health benefits - Sterile office with no personality - No chance for career growth or a promotion unless you're working on the shiniest and newest high profile project - Amount of time spent in seat was scrutinized by upper management - Attrition of experienced engineers isn't addressed. This leaves no one to guide and mentor other employees which leads to... - Most engineers are inexperienced...

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    Advice to Management

    - I never thought I'd say this, but follow through on and stop blocking Comcast corporate policies and initiatives that try to improve things for the low-level employees. - Address attrition instead of saying "it's good because the bad performers are leaving the company" - Address the dwindling morale. It's starting to hit the departments that care most about the company and do the most for fostering a positive...

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    FreeWheel2019-02-20
Found 75 reviews