Freedom Mortgage "great people" Reviews | Glassdoor

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Freedom Mortgage Employee Reviews about "great people"

Updated Apr 29, 2019

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2.5
29%
Recommend to a Friend
29%
Approve of CEO
Freedom Mortgage CEO          Stanley Middleman (no image)
Stanley Middleman
339 Ratings
Pros
  • "Overall, I enjoy the work environment and the progressive attitude that Freedom leaders possess(in 21 reviews)

  • "The work-life balance was decent(in 16 reviews)

Cons
  • "always changing salary structure making loan officers earn less for same loans closed(in 29 reviews)

  • "Company is pushing out a lot of great managers and loan officers with their current strategy(in 28 reviews)

More Pros and Cons

Reviews about "great people"

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  1. Featured Review
    Helpful (2)

    "Fostering home ownership and helping fulfill the American Dream. Freedom Mortgage delivers to customers and employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Mortgage full-time for more than 5 years

    Pros

    Great people and co workers, a focus on community, customers and service. Leadership is committed to the growth and development of employees providing opportunities to work in various roles in the loan origination and servicing process.

    Cons

    As a privately held company, some aspects of performance are not transparent, though this is a competitive strength in the marketplace.

    Advice to Management

    Keep supporting our employees with great recognition initiatives. Leadership conference, internal recognition programs, and building for the long term.

    Freedom Mortgage2019-04-13
  2. Helpful (1)

    "It is great to be working for a company that invests in its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freedom Mortgage full-time

    Pros

    Invests in their employees helping employees reach their professional goals. Examples include a top notch annual conference for its employees where the CEO and the executive team share the strategy for the year ahead and bring in many motivational and industry speakers. The company is committed to employee growth and career advancement encouraging and supportive of employee continuing education. A caring culture... that truly focus on community service and giving back. There are always opportunities to get involved. The best part of Freedom are the people! Great people who are smart, caring and hard working.

    Show More

    Cons

    It’s a fast paced environment and may not be for everyone, but if it is the work is rewarding and provides a great opportunity to get involved in varied projects.

    Freedom Mortgage2019-04-29
  3. Helpful (3)

    "Good starting/learning place for your career as a loan officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Freedom Mortgage full-time for more than a year

    Pros

    Salary is good, great people to work with, often fun competitions for prizes or cash for doing your job, and casual work environment (Tempe)

    Cons

    Constant change of commission structure, paid by how many closing (not by size of loans), need a min of 6 closings to make any money on commission(kept increasing). Micro managed, junk leads if you're not top tier or just starting

    Advice to Management

    Fight for your employee's commission, don't give false promises on better/more leads.

    Freedom Mortgage2019-04-04
  4. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Capital Markets Analyst in San Dimas, CA

    I worked at Freedom Mortgage full-time for more than a year

    Pros

    Great people and management

    Cons

    Long hours and not enough work life balance

    Advice to Management

    Keep doing what you’re doing

    Freedom Mortgage2019-03-05
  5. Helpful (4)

    "Great learning tool then move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Freedom Mortgage

    Pros

    Great people to work with, decent training

    Cons

    Lots of lay offs, low pay, runs like a factory.

    Advice to Management

    Listen to your employees for suggestions, appreciate employees more.

    Freedom Mortgage2018-11-10
  6. Helpful (11)

    "No room for growth, constant layoffs after mass hiring, closing entire locations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Specialist in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freedom Mortgage full-time for more than a year

    Pros

    Great people I worked with at Freedom and from the previous employer that Freedom hired us from, some good management at other locations.

    Cons

    The company tells you there is room for growth but it’s a lie, you are put into a position and product and you don’t get a chance to do anything else. They set unobtainable expectations for some departments, I watched many co workers fall to pieces because of systems that are not meant for this industry. They opened out location in Feb of 2017 and did a mass hire of 30 plus people and laid them all off a few weeks... after training, then laid off another handful in Feb of 2018 and then completely closed the entire location and laid everyone but about 8 people off who now work remotely. They did this after swearing they were “right sized” now. It was literally 2 weeks before reviews and raise time, the first we were eligible for. The people who were chosen to stay were not all top performers, most of them were laid off probably due to pay scale. I think Stan is going to run his company into the ground. I don’t recommend working here unless you want to be laid off with no severance, and no PTO you earned paid out. I lost out on a significant amount.

    Show More

    Advice to Management

    These are people’s lives you are playing with. Don’t hire if you can’t support the cost. I understand the mortgage industry is like that but this is just excessive, 2 weeks after hiring people just to lay them all off? That’s just bad management.

    Freedom Mortgage2018-05-02
  7. Helpful (1)

    "Freedom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Freedom Mortgage full-time

    Pros

    Really enjoyed working there. Great people.

    Cons

    Biinsided by layoffs after 2 years at my dream job

    Advice to Management

    Dont hire by the thousands and then layoff. Build team slowly and keep the dedicated employees.

    Freedom Mortgage2017-05-06
  8. Helpful (3)

    "Great place to start off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Loan Advisor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Freedom Mortgage full-time for more than a year

    Pros

    Great people to work with. Made a lot of friends.

    Cons

    Constant change of schedule Micro managing Calabrio is a joke. You look at your adherence more then what you should be doing. Automatic pickups. They imputed a system where your phone picks up automatically. Their system is very slow and outdated. They constantly change expectations, telling you that they have ppl who will take care of it and after few days they comeback and tell you that they never said it. The... back end process is very slow and they don't do their jobs.

    Show More
    Freedom Mortgage2017-05-10
  9. Helpful (4)

    "Collections Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections in Fishers, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Freedom Mortgage full-time for more than a year

    Pros

    Great people to work with. Decent working hours, great health, vision and dental benefits. Tuition reimbursement

    Cons

    Poor upper management, no bonuses or incentives. Minimal to no overtime opportunities, Poor training and false promises about improvements. Management is never on the same page. Each rep works 5 different jobs on top of their primary role and aren't compensated enough for the work that is done day in and day out.

    Advice to Management

    Listen to the employees when suggestions are made on how to make the job trouble-free and less stressful. Honor the promises that are made and allow room for growth. There are a lot of unhappy employees in the department and upper management doesn't seem to care that people are rapidly leaving.

    Freedom Mortgage2017-03-30
  10. Helpful (6)

    "Sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Claims Specialist in Fishers, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Freedom Mortgage

    Pros

    Great people to work with

    Cons

    There are many cons such as extremely heavy workload, low salaries, very little training, and almost no work/life balance. This company is run like a sweat shop.

    Advice to Management

    Improve work/life balance and give employees adequate pay/raises

    Freedom Mortgage2017-01-22
Found 16 reviews