FreedomVOICE Systems Reviews | Glassdoor

FreedomVOICE Systems Reviews

Updated July 20, 2017
13 reviews

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3.4
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Eric Thomas
8 Ratings

13 Employee Reviews

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  1. "best company I have worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Encinitas, CA
    Current Employee - Anonymous Employee in Encinitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreedomVOICE Systems full-time (More than a year)

    Pros

    Great team and fun group of people to work with
    Great Office Location (about to get even better!)
    Opportunity to grow your career, expand your role, make more money
    Management is willing to listen and improve in areas of need
    Great Perks: Snacks, Free Lunches, Company Events
    Great Benefits: Health Care, 401k, Bonuses, etc.
    Wonderful work life balance

    Cons

    Need more space with all the new people hired
    Lost some efficiency and became more structured and bureaucratic after the merger which can make it more difficult to accomplish some of the assigned duties

    Advice to Management

    Keep up the great work!


  2. "Micromanagement from the top down!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FreedomVOICE Systems full-time (Less than a year)

    Pros

    Decently stocked break room that's about it that and the day that I quit.

    Cons

    CEO is VERY high maintenance. Micromanagement starts at the top and the style continues to middle management. Do not work here unless you like someone constantly standing over your shoulder questioning your every move.

    Advice to Management

    Back off and let your employees do their jobs. You hired them and micro managing them just shows a complete lack of trust.

  3. "Interesting technology, very flexible working conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreedomVOICE Systems full-time

    Pros

    Working at FreedomVoice helped my career in a variety of ways, as I grew quite a bit working down tech debt here.

    Cons

    High maintenance management. Occasional micro management.
    Insurance and 401k were below average


  4. Helpful (1)

    "Billing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at FreedomVOICE Systems full-time

    Pros

    Lots of company based actives that included family.

    Cons

    Management could be better and they "bandage" their customers issues instead of fixing them.


  5. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Encinitas, CA
    Former Employee - Anonymous Employee in Encinitas, CA

    I worked at FreedomVOICE Systems (More than a year)

    Pros

    Fun work environment. Close knit coworkers. The kitchen was always stocked with food and flexible schedules so long as you were there the full 8 hours and got your work done.

    Cons

    The management was changed which has caused uncertainty in positions and the future of employment for employees.


  6. "Inside Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Supervisor in Carlsbad, CA
    Former Employee - Inside Sales Supervisor in Carlsbad, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FreedomVOICE Systems full-time (More than 5 years)

    Pros

    The people were enthusiastic about their work and this was contagious. 95% of the employees really cared for their job and what we were doing to help small businesses grow.

    Cons

    Being bought out by GoDaddy and as a result letting go of some of their top caliber talent which did not make sense.


  7. Helpful (2)

    "Former Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not many to speak of. Really a disappointing place to work.

    Cons

    High turn over, poor compensation, dysfunctional ownership.

  8. "FreedomVoice is fair and progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oceanside, CA
    Current Employee - Anonymous Employee in Oceanside, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FreedomVOICE Systems full-time (More than 5 years)

    Pros

    Company culture is laid back and casual dress. The company likes to promote from within and the CEO likes to help you excel in life not just at work. Monthly company meetings and incentive trips are a great bonus. HMO healthcare costs employees nothing out of pocket!

    Cons

    Product line slightly behind the major competitors. Development slow on releasing new products and features.


  9. Helpful (2)

    "Heading down the toilet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Encinitas, CA
    Former Employee - Administrative in Encinitas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FreedomVOICE Systems full-time (Less than a year)

    Pros

    Employee (only) insurance paid - you pay for your family
    Breakroom with snacks
    Balance balls provided upon hire for better posture.

    Cons

    CEO is high maintenance
    Office is run based on favoritism
    Firing all staff in US and hiring in Mexico to lower their overhead.
    CEO puts every qualified candidate in a room and askes what you would be willing to take the job for, and hires whomever says they will take the job for the least amount of money.

    Advice to Management

    Keep people on who have given their all and stop hiring in Mexico because of the longer hours they work for the lower wage. Economically speaking people in the states need their jobs too.


  10. "Good up and coming company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FreedomVOICE Systems full-time

    Pros

    The company is still small, so you can wear a lot of different hats.

    Cons

    The company is small, so you can be less professional than a bigger corporation.


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