Fresh Direct (UK) Reviews | Glassdoor

Fresh Direct (UK) Reviews

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Found 31 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
69%
Approve of CEO
Raj Tugnait
11 Ratings
  1. "Great company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY

    I worked at Fresh Direct (UK) full-time (Less than a year)

    Pros

    Fantastic experience within this food company. I have learnt a lot and brought back some new skills!

    Cons

    Location wasn't great but this is personal!

    Fresh Direct (UK)2018-11-01
  2. Helpful (3)

    "Not a plesant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Representative/Foot Courier in Long Island City, NY

    I worked at Fresh Direct (UK) full-time (Less than a year)

    Pros

    Get to meet different people during deliveries

    Cons

    Management staff can be very rude with how they interact with employees, a lot of favoritism and you never get the amount of hours you are told you would receive which means your check looks terrible

    Fresh Direct (UK)2016-08-28
  3. "An employer that genuinely cares about its staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fresh Direct (UK) full-time

    Pros

    The business has gone through a positive transformation period over the past 2 years and has developed a genuinely inclusive culture and work place. How colleagues feel about their place of work and the work they do is listened to and acted upon resulting in an engaged team.

    Cons

    No cons, just keep developing the key areas being worked on such as role development across the wider Sysco Group.

    Fresh Direct (UK)2019-04-16
  4. "Great Thriving Buisness"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Fresh Direct (UK) full-time

      Pros

      Friendly Environment, Produce experts within the business excellent to learn from, thriving business and very proud of what they do. Definitely improving even over the past couple of years changes are very visible and an all round enjoyable place to work.

      Cons

      Not alot of direct support at present. Not alot of training when initially start. Personal development is a challenge within certain departments.

      Fresh Direct (UK)2019-03-14

      Fresh Direct (UK) Response

      March 21, 2019Business Partner

      Thank you for your recent review, we are pleased to read your positive comments on the investment and changes Fresh Direct has made which benefit our colleagues. We are continuously reviewing how we can better support our colleagues and have noted your comments on the induction ...

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    • Helpful (4)

      "This company hates its employees. Constant Bad Atmosphere. Stay Away"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bicester, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Fresh Direct (UK) full-time for more than 3 years

      Pros

      Lots of 5 star reviews within a few days of each other in November, red flag alert. Fake reviews make it look a good company to work, IT IS NOT!! Be a company that people want to work for, instead of a company that writes fake reviews because the real ones are so bad.

      Cons

      Health and Safety is nonexistent. Managers lie to cover their own mistakes. Overtime available as long as you don't mind not being paid for it. Refusal to give you any holidays then refuse to pay for holidays not taken. Extremely high staff turnover meaning too much workload and stress on the remaining workers. People who complain about this to HR are quickly disciplined or fired. If they owe you any money be prepared...

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      Advice to Management

      Don't make employees write fake positive reviews. Stop lying to cover your mistakes. Too many untrained managers with no people skills, wasting money blaming others for their mistakes. The replies from Fresh Direct say they are listening and changing well that is more lies. Nothing has changed in years, in fact things are getting a lot lot worse but as long as the management get their bonus who cares about staff...

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      Fresh Direct (UK)2019-02-27

      Fresh Direct (UK) Response

      March 21, 2019Business Partner

      Fresh Direct takes the health, safety and well-being of colleagues and visitors very seriously. Fresh Direct has invested significantly in the physical working areas at sites to ensure we create a safe environment, whilst training and H&S forums support a continuous cultural improvement ...

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    • Helpful (2)

      "Fresh Direct"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Fresh Direct (UK)

      Pros

      friendly work colleagues across the business

      Cons

      poor benefits and poor management

      Advice to Management

      engage with colleagues

      Fresh Direct (UK)2019-02-26
    • Helpful (3)

      "A fantastic company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Analyst in Bicester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fresh Direct (UK) full-time (Less than a year)

      Pros

      * Diverse culture * Good progression opportunities * Focus on training and development * Motivated management with a solid future plan * Flat hierarchy which helps in quick decision making, opposite to a rigid corporate culture. The feedback from senior management to staff is very quick. * Fresh Direct culture and business model gives a lot of autonomy to employees to work and make decision which are better for...

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      Cons

      None that I can think of.

      Fresh Direct (UK)2018-12-14
    • Helpful (3)

      "What a turnaround....this is an amazing company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head Office Support in Bicester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fresh Direct (UK) full-time (Less than a year)

      Pros

      The company has gone through a radical transformation. It is now part of Sysco Europe and great things are happening. There is major investment in all aspects of the business, and whilst there is still some catching up to do, it has a really exciting future. It is people focussed, recognises and rewards talent, develops and challenges you. The teamwork and culture are fantastic, and the Senior management are really involved...

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      Cons

      The only downsides are a lack of canteen, some of the offices are a little tatty, but that is being addressed. Need to look at the overall benefits package for all staff.

      Advice to Management

      Carry on the amazing transformation. You have some really talented people who are making a difference, please keep them! I loved the CS management team who completely transformed the operation....

      Fresh Direct (UK)2018-12-02
    • Helpful (3)

      "A progressive, imaginative company who care for their employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fresh Direct (UK) full-time for more than 19 years

      Pros

      I have worked at Fresh Direct for more than 13 years, and in the past three the company ethos has changed dramatically. I feel that the company really cares about their employees, and yes not every employee will be totally satisfied at the moment, but I can see a clear path to change this moving forward. A growing company who engages employees to do their best and contribute with their own ideas, a company that now...

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      Cons

      None - we are finally going in the right direction

      Advice to Management

      Keep on the path you have started and ensure that all of your workforce feel appreciated.

      Fresh Direct (UK)2018-11-27
    • Helpful (2)

      "A great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Purchase Ledger Clerk in Wigan, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fresh Direct (UK) full-time for more than a year

      Pros

      Friendly staff Career development Understanding and Encouraging Managers who will go out of their way to help Wide variety of jobs Close team who are more like family

      Cons

      More recognition needed for people who excel More food facilities needed More staff perks

      Advice to Management

      Carry on what you are doing as, as everything is heading in the right direction

      Fresh Direct (UK)2018-11-27
    Found 31 reviews