FreshDirect Reviews | Glassdoor

FreshDirect Reviews

Updated June 14, 2017
146 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Jason Ackerman
65 Ratings

146 Employee Reviews

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Pros
Cons
  • This is not a stable company and everyone has to work extrememly hard and long hours (in 7 reviews)

  • Low pay and generally not the best days off (in 5 reviews)

More Pros and Cons

  1. "Time well spent."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver's Helper in Long Island City, NY
    Former Employee - Driver's Helper in Long Island City, NY
    Recommends
    Approves of CEO

    Pros

    Great tips. What other job allows you to walk into the homes of celebrities on a regular basis? Customers are usually grateful for all you do, hence the great tips. Great atmosphere in the hub. Great benefits. There's always hours for everyone, you can take double shifts and 6th days if needed.

    Cons

    Some employees are extremely hard to work with, half don't care about doing the job right, and the other half don't care about you. Having to work outside when there's a foot of snow on the ground. Helpers and Runners being interchangeable positions.

    Advice to Management

    I have none.


  2. "excellent staff managers supervisers and employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Helper in Long Island City, NY
    Current Employee - Helper in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    they let you grow with them.

    Cons

    the so called union and rep's

    Advice to Management

    keep on doing what you do


  3. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Analyst in Long Island City, NY
    Current Employee - Merchandising Analyst in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than 5 years)

    Pros

    High-paced work environment with great team of people

    Cons

    High-growth adds numerous complexities to culture dynamic with tons of new growth opportunities

    Advice to Management

    Keep it up


  4. "Surprised they invest so much in their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FreshDirect full-time (More than a year)

    Pros

    So many beneifts and great work environment. Everyone is really friendly and welcoming. The management is engaged with their employees and focus on being a team. Pretty impressed with the training offered for employees.

    Cons

    It's cold. The plant is a steady 20-40 degrees. Other than that it's not a bad place to work.

    Advice to Management

    spend more energy on creating a career developement program for associate to supervisor to manager.


  5. "Tough job but well worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FreshDirect full-time (More than 5 years)

    Pros

    FD is a fun and exciting place to work. Most people are pretty young and very smart, there's a lot of collaboration, and the work is constantly new and interesting. Employees are pretty empowered and generally have enough responsibility to keep things from getting boring. The culture is meritocratic and employee value is recognized throughout the organization. There's also fresh produce and discounted lunches, which are really nice.

    Cons

    It's a 24/7 operation, so the exciting and rewarding responsibility also means you occasionally need to put out fires or work at odd hours. Departments are somewhat siloed; it can be difficult to coordinate large projects across the company. The odd shifts and quiet neighborhood are a detriment to development of office camaraderie.

    Advice to Management

    Make meetings more efficient. Work on scheduling more, smaller company bonding experiences.


  6. "Production line"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I worked in what I like, I have overcome a lot and have the necessary experience to do the job of cooking

    Cons

    obtain a position in the culinary field where I can utilize my skills and demonstrate my creativity.


  7. Helpful (1)

    "Excellent Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fresh Direct Associate in Long Island City, NY
    Former Employee - Fresh Direct Associate in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time (Less than a year)

    Pros

    I love the company. They really do care about the employees. Even though it was a fast paced environment, I still like it.

    Cons

    Tbh there really wasn't any cons to working this position. I loved the company as a whole.

    Advice to Management

    Nothing really


  8. "Forklift operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PITO Operator in Long Island City, NY
    Current Employee - PITO Operator in Long Island City, NY
    Recommends
    Positive Outlook

    I have been working at FreshDirect full-time

    Pros

    Good benefits and good hours

    Cons

    It's like winter all year long

    Advice to Management

    Would love one weekend a month off.


  9. "Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect full-time

    Pros

    The environment is great. The team is great. They have a very cooperative environment. The Chief Consumer Officer seems nice.

    Cons

    The salary is not that high. The old office is kind of crowded but the new office Profoods seems better.


  10. Helpful (1)

    "maintenance manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Manager in New York, NY
    Former Employee - Maintenance Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FreshDirect (More than 10 years)

    Pros

    very good company, very professional

    Cons

    no cons ,is a good company


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