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Freshworks

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Freshworks

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Freshworks Reviews

Updated Jan 25, 2023

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Found 1,476 of over 2K reviews
4.3
86% Recommend to a Friend
Freshworks CEO and Founder Girish Mathrubootham
94% Approve of CEO

Found 1,471 of over 2K reviews

4.3
86%
Recommend to a Friend
94%
Approve of CEO
Freshworks CEO and Founder Girish Mathrubootham
Girish Mathrubootham
781 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

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Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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  1. 5.0
    Former Employee, more than 1 year

    Great Job

    Jan 4, 2023 - Product Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are great Work life balance

    Cons

    There are absolutely no cons

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Great culture

    Dec 2, 2022 - Director in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    CEO displays empathy and believes, promotes high quality company culture and customer first attitude

    Cons

    Work can be challenging due to time zone differences with development based out of Chennai

    Continue reading
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  4. 5.0
    Current Employee, more than 1 year

    Excited for Future

    Nov 6, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Great new leaders after IPO, including new president * Kudumba! People treat each other like family

    Cons

    * Software portfolio at wildly different maturity levels * Outdated tools and tactics * Teams across time zones

    Be the first to find this review helpful
  5. 5.0
    Former Employee, more than 1 year

    Great Company

    Nov 5, 2022 - Product Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance Friendly managers Great work enviornment

    Cons

    Honestly no cons for this company

    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Love it

    Oct 25, 2022 - Solution Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Freshworks has a great culture and great people.

    Cons

    Salary could be higher or market average.

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Best company for growth

    Oct 20, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The best company for growth

    Cons

    Can get a hectic at times.

    Be the first to find this review helpful
  8. 5.0
    Current Employee

    Great Spot

    Sep 13, 2022 - Account Executive in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall great company, highly employee focused

    Cons

    Some start up feel still

    Be the first to find this review helpful
  9. 5.0
    Current Employee, less than 1 year

    Great Company Culture

    Aug 29, 2022 - Anonymous/Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is the first time in my career I can truly say I love the company I work for. The culture is great, the people are kind and I feel valued for my work.

    Cons

    I cannot think of any at this time.

    Continue reading
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  10. 5.0
    Current Employee

    Very good company to work

    Aug 17, 2022 - S S E(Senior Software Engineer) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work culture. Free food.

    Cons

    Nothing I can think of now.

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  11. 5.0
    Current Employee, more than 1 year

    Best place to work

    Aug 3, 2022 - Senior Software Engineer in San Mateo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work culture. Friendly and helpful colleagues.

    Cons

    Not that I can think of.

    Be the first to find this review helpful
Viewing 1 - 10 of 1,471 Reviews
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Freshworks Reviews FAQs

Freshworks has an overall rating of 4.3 out of 5, based on over 1,554 reviews left anonymously by employees. 86% of employees would recommend working at Freshworks to a friend and 79% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Freshworks. This rating has been stable over the past 12 months.

86% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Freshworks 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Freshworks to be benefits, career development, culture and the cons to be senior leadership, management, compensation.

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Glassdoor has 1,554 Freshworks reviews submitted anonymously by Freshworks employees. Read employee reviews and ratings on Glassdoor to decide if Freshworks is right for you.