Freshworks Reviews
Updated Jun 20, 2021
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Recommend to a Friend
Approve of CEO
Girish Mathrubootham
431 Ratings
Pros
"Work culture, Friendly peers and management" (in 57 reviews)
"Lots to learn , Free food more flexibility" (in 50 reviews)
Cons
"the location which is Chennai for Sales Team" (in 12 reviews)
"The company is growing so fast that there are requisite growing pains" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
Great culture. Great product vision. Great team. Great work life balance. Great leadership.
Cons
Internal growing pains and noise - but it’s workable. Product issues - but that’s everywhere.
- Current Employee, more than 8 years★★★★★
Pros
Great culture and opportunity for growth and impact.
Cons
Global team can sometimes be a challenge in terms of time zones.
- Former Employee★★★★★
Pros
Excellent Leadership, perks, culture and opportunities
Cons
Nothing that I can think of
- Current Employee, more than 1 year★★★★★
Pros
Inspirational CEO who cares about his people.
Cons
Typical growing pains for a company of this size. Nothing unusual
Continue reading - Former Employee★★★★★
Pros
Great management Good salary and benefits Work is amazing
Cons
While the organization is growing, there is a good chance that culture might get diluted
- Current Employee, more than 1 year★★★★★
Pros
The company develops great products and continuously innovates
Cons
The compensation/commission structure isn't fair
- Former Employee★★★★★
Pros
Inspiring CEO, great products, inclusive & empathetic culture
Cons
Nothing particular besides what you would expect in a high growth firm
- Current Employee, more than 1 year★★★★★
Pros
Amazing leadership, phenomenal culture, I can't imagine working anywhere else.
Cons
I cannot think of a single legitimate con.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good place to work at
Cons
Not too many cons are there
- Current Employee, less than 1 year★★★★★
Pros
Very honest and open communication, genuine leadership who truly believes in the value of happy employees, really do appreciate constructive feedback, respectful of their diverse workforce
Cons
No cons at this time.
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