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Friendly's Ice Cream

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Friendly's Ice Cream

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Friendly's Ice Cream Reviews

Updated Oct 19, 2021

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Found 598 of over 612 reviews

3.5
41%
Recommend to a Friend
72%
Approve of CEO
Friendly's Ice Cream CEO John M. Maguire
John M. Maguire
148 Ratings
Pros
  • "Good place to have your first job, flexible schedule(in 21 reviews)

  • "The Friendly's work environment from my experience is great(in 21 reviews)

  • Cons
  • "long hours, on your feet all day(in 19 reviews)

  • "No support from upper management(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Friendly's Ice Cream and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Awesome company and great $$!

      Jul 11, 2021 - Server/Waiter in Sussex, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I took a job at a local Friendly's restaurant (Sussex NJ) because I needed to do something with myself after the COVID-19 isolation, and WOW, The owner's are AMAZING, and I make an average of $22-32 per hour (this includes my tips and hourly rate of $4+ per hour per night) and they offer a super flexible schedule that can change weekly if necessary.

      Cons

      Due to the pandemic we're EXTREMELY understaffed at the moment, but right now that's the way it is everywhere, this can lead to some crazy moments when we're busy (which is pretty much always) but it's really not an issue because we have an amazing staff that helps everyone.

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    2. 5.0
      Former Employee

      Awesome!

      Oct 18, 2021 - Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work for part time job

      Cons

      Career path was not totally clear

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    3. 4.0
      Former Employee, more than 1 year

      Good workplace

      Oct 12, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - had great people and management

      Cons

      -not enough hours, due to budgeting

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    4. 4.0
      Former Employee, more than 3 years

      Friendlys Review

      Oct 7, 2021 - Server/Waiter in Lancaster, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, easy menu to learn

      Cons

      Low prices = lower tips, unsupportive management (did not feel supported when having issues with customers)

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    5. 2.0
      Former Employee

      Abusive and toxic

      Oct 19, 2021 - Teacher in Middletown, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No tipping out, great coworkers, put myself through college

      Cons

      Incompetent upper management, No A/C (at an icecream shop) poor working conditions

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    6. 5.0
      Current Employee

      Great

      Sep 28, 2021 - Ice Cream Man in Bloomfield, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun easy pay and nice customers

      Cons

      Nothing bad just stock issues

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    7. 3.0
      Former Employee, more than 1 year

      Meh

      Oct 3, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent money and easy job

      Cons

      you do everything and get paid only to serve

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    8. 2.0
      Former Employee, more than 1 year

      Okay

      Oct 1, 2021 - Server/Waitress 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good ice cream to eat on break.

      Cons

      Very bad management, okay pay.

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    9. 4.0
      Former Employee

      Good place to work

      Sep 16, 2021 - Server/Waitress in Saratoga Springs, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clean restaurant, morning hours, good staff

      Cons

      Can be stressful at times

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    10. 5.0
      Former Employee, more than 3 years

      Best place

      Sep 14, 2021 - Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved working at Friendlys. The staff was so friendly and amazing to work with.

      Cons

      When it got busy it became toxic

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    Viewing 1 - 10 of 598 Reviews

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