Friendly's Ice Cream Reviews

Updated May 19, 2020

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3.6
42%
Recommend to a Friend
52%
Approve of CEO
Friendly's Ice Cream CEO John M. Maguire
John M. Maguire
123 Ratings
Pros
Cons
  • "long hours, on your feet all day(in 18 reviews)

  • "Extremely low pay that may not offset the tips(in 15 reviews)

More Pros and Cons
  1. "Great flexibility"

    5.0
    Current Employee - Food Server 

    I have been working at Friendly's Ice Cream part-time

    Pros

    Great flexibility with server scheduling

    Cons

    Management is sometimes worried about corporate values rather than guest service

  2. "Great starting point"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Newark, DE

    I worked at Friendly's Ice Cream part-time for more than a year

    Pros

    Great first job Fun environment to work in

    Cons

    Pay is low Can be very stressful

  3. "Food Service Worker Okay Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Metuchen, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Friendly's Ice Cream part-time for more than a year

    Pros

    Friendly staff and regular customers.

    Cons

    Unprofessional management and owner.

    Continue reading
  4. "It was such a loving work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waitress in Selinsgrove, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Friendly's Ice Cream full-time for more than 3 years

    Pros

    Friendly family like. Team motivated. Communication was excellent

    Cons

    Dealing with unsatisfied customers. When managers take out there problems on you

    Continue reading
  5. "Learned a lot"

    3.0
    Former Employee - Food Server 

    I worked at Friendly's Ice Cream part-time for more than 3 years

    Pros

    Flexible scheduling and good atmosphere.

    Cons

    Understaffed and poor communication within management.

  6. "not a good place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Manchester, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Friendly's Ice Cream part-time for more than 3 years

    Pros

    family-like atmosphere, made a lot of friends

    Cons

    lazy managers, gossiping coworkers, terrible customers!!

    Continue reading
  7. "Ridiculous Policies"

    4.0
    Former Employee - Food Server 

    I worked at Friendly's Ice Cream part-time

    Pros

    Decent Management depending on which location you work for

    Cons

    Terrible and ridiculous policies and bad min pay

  8. "Great management, fun work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fountain Worker in Toms River, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Friendly's Ice Cream part-time for more than a year

    Pros

    Great paced first job for younger people

    Cons

    Not a lot of room for raises, or promotions

  9. "Ice Cream!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Turnersville, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Friendly's Ice Cream part-time for more than a year

    Pros

    Free Ice Cream Meet Wonderful People

    Cons

    Can be very slow Have to listen to Manager

  10. "Manager"

    3.0
     

    I worked at Friendly's Ice Cream

    Pros

    Friendly’s has great Ice cream.

    Cons

    Understaffed often. Schedule never out when it should be

Found 465 reviews