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Front

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Front

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Front Reviews

Updated Dec 1, 2022

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Found 214 of over 216 reviews
4.5
86% Recommend to a Friend
Front Co-Founder and CEO Mathilde Collin
94% Approve of CEO

Found 204 of over 216 reviews

4.5
86%
Recommend to a Friend
94%
Approve of CEO
Front Co-Founder and CEO Mathilde Collin
Mathilde Collin
181 Ratings

What people are saying about Front

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New York City

3d

works at 

Boston Consulting Group

Moved into my new condo mid November, and building is encouraging us to send holiday gratitude to super and front desk. Not sure how much is appropriate given I just moved in. Location is Long Island City, full service building but not luxury ones like 3 court square.

27

4 Comments

Tech

473K Members 

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Top Review Highlights by Sentiment

Pros
Cons
  • "Went through a massive layoff and reorg, made the people they kept essentially take over the jobs of the people who left.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Front and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    A great place to work

    Dec 1, 2022 - Sales in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -they hire wonderful, brilliant people who want to work together and help each other -the company actually lives by their values -they're always trying to improve their employees' with new benefits, policies, and advancements within the product -management was great, it felt like they cared about me first rather than as another employee -flexible fridays were phenomenal - i was able to take the day off and essentially work a 4 day work week by getting things done ahead of time -we were given information as to why a change is being made and what led to this decision making. the CEO, Mathilde, is extremely transparent about the state of the company and what her vision is - i've never had so much clarity on the business side of a company than at Front -they want you to succeed -great product to sell -good time to get in -you can tell that a conscious effort has been and is continuing to be made in terms of diverse hiring and inclusivity if i wanted to stay in sales, i would have continued at Front. it's a great place to be.

    Cons

    -i would have loved to work from home full time but sales was in a hybrid role going to the office twice a week when i was there. (some exceptions made but were performance based or case by case) not a deal breaker but something to keep in mind. -still has startup growing pains, too many resources to find internal info, processes not being completely clear, etc. -there's upward mobility within the sales org in a couple departments but it's difficult to navigate

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  2. 2.0
    Current Employee

    Underdelivered on promises

    Nov 30, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free lunch in the office Activities (happy hour, game nights) after hours in the office

    Cons

    Varying experiences with culture depending on what team you're on Strict return to office policy with no substantial reasoning No option for bonuses or raises Unlimited PTO but PTO requests are often denied Unorganized leadership Unclear hiring objectives which lead to recent layoffs Lack of transparency

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  4. 4.0
    Former Employee, less than 1 year

    Amazing culture and people. Struggles with headcount planning

    Nov 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My team has been amazing. They're supportive, collaborative, and passionate about their day-to-day work. Transparent leadership. Innovative product. Great work-life balance.

    Cons

    Unexpected economic conditions led to bad headcount planning. They did two rounds of layoffs over the course of 4 months.

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  5. 5.0
    Current Employee, more than 1 year

    the people are what make this place

    Oct 17, 2022 - Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - really good people. pleasant. low ego. fun to work with. - a nice friendly working environment goes a long way to the overall experience

    Cons

    - smaller company so less benefits

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  6. 3.0
    Former Employee, more than 3 years

    Unstable

    Oct 12, 2022 - Sales in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s a great work life balance, and people are really nice. The product is super cool, and there are a lot of fun things to work on always.

    Cons

    Leadership is constantly changing, at times it feels like there isn’t anyone actually in charge. Went through a massive layoff and reorg, made the people they kept essentially take over the jobs of the people who left. The product is awesome, but the career pathing is really poor.

    4 people found this review helpful
  7. 5.0
    Current Employee, more than 5 years

    5 years down and still learning! LGBTQ+ Inclusive

    Oct 11, 2022 - Product Manager in Paris
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall, it has been an incredible experience to work for Front. While five years can feel like a lifetime in the SaaS industry, I've continued to learn and grow here at Front by taking on new projects, international moves, and much more! Not only is the product incredible - one that I will be using at every company I will ever work for in the future - but the culture and team are some of the best folks I've worked with in my career. Particularly as a member of the LGBTQ+ community, I've felt incredibly supported in bringing my whole self to work and have always felt that I have a seat at the table. The challenge ahead of the company is still large, but that is what makes it exciting and fun - I continuously get to solve challenging and complex problems to help companies work happier.

    Cons

    As the company has grown over the past few years, there has also been the growth of more bureaucracy which has slowed down the speed of decision-making. The other area that can be challenging is the market itself - Front is a complex product that is creating a new SaaS category - but, that means one has to have a desire to obtain a deep working knowledge of the SaaS market to deeply understand how people work to be best equipped to understand Front.

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  8. 5.0
    Current Employee, less than 1 year

    Great company to work

    Oct 10, 2022 - Inbound Sales Development Representative (SDR) in Paris
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Has lot of perks and benefits.

    Cons

    None so far - can't think of any

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  9. 3.0
    Former Employee, less than 1 year

    A good company at first glance

    Oct 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good values (on paper), an excellent product and very very nice people.

    Cons

    Good values on paper only.

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  10. 4.0
    Current Employee

    Good culture, changing product direction

    Oct 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company culture is strong and collaborative. There are some incredible people working at Front.

    Cons

    Leadership lacks direction particularly around product strategy

    Be the first to find this review helpful
  11. 5.0
    Former Employee, less than 1 year

    It's the people that make it fun!

    Sep 29, 2022 - Anymous in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Front is filled with the most goal-driven, supportive people. The culture and talent here is incredible and unmatched; and management is accessible and really values you as an employee. Provides great benefits - unlimited PTO, free medical, dental, vision, wfh and wellness stipend, free lunch in office, and flexible Fridays! If you want to be challenged, enhance your current skillset and work in a fast-paced environment, you will thrive here.

    Cons

    If you are someone that has difficulty adapting to frequent and constant change, this isn't the job for you. Startups move and change things in the blink of an eye.

    Be the first to find this review helpful
Viewing 1 - 10 of 204 Reviews
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Front Reviews FAQs

Front has an overall rating of 4.5 out of 5, based on over 216 reviews left anonymously by employees. 86% of employees would recommend working at Front to a friend and 76% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Front employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Front. This rating has decreased by -1% over the last 12 months.

86% of Front employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Front 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Front to be benefits, career development, senior leadership and the cons to be work life balance .

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Glassdoor has 216 Front reviews submitted anonymously by Front employees. Read employee reviews and ratings on Glassdoor to decide if Front is right for you.