FrontRange Solutions Reviews in Pleasanton, CA | Glassdoor

FrontRange Solutions Pleasanton Reviews

15 reviews

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Pleasanton, CA

3.0
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FrontRange Solutions CEO Jon Temple
Jon Temple
1 Rating

15 Employee Reviews

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  1. "Good company and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Specialist in Pleasanton, CA
    Former Employee - Integration Specialist in Pleasanton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FrontRange Solutions (More than 10 years)

    Pros

    The team approach was well ingrained, decent benefits, room to grow and some great people to work with. Rewards for self-starters and initiative, Some savvy Execs and Managers'

    Cons

    After the money, more focus needed on the customers in deed, not just word after the sale , which equals more money. A lot of management switches and lack of formal policies, procedures leading to fluctuating and reactionary changes and shifting directives was at times counterproductive.

    Advice to Management

    Formalize, learn and depend on your employees, Make meetings count and be more open to bad newd as well as good news. Reality is a business advantageb Stay closer to the pulse of customers directly and via employees.


  2. Helpful (1)

    "Kept in the Dark Until the Layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Technical Staff in Pleasanton, CA
    Former Employee - Member Technical Staff in Pleasanton, CA
    Doesn't Recommend

    Pros

    Interesting technology, collaborative work environment, good people to work with

    Cons

    Company management very secretive after private investors replaced CEO

    Advice to Management

    It may be your money, but at least treat your employees with more resepect before you lay them off

  3. Helpful (1)

    "Management shakeup led to layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FrontRange Solutions full-time (Less than a year)

    Pros

    Cool technologies wo work on from oexisting -premise IT service management to a new hosted offering.

    Cons

    Management shake up led by investors led to layoffs after a short time on the project

    Advice to Management

    Need better communication to rank and file employees about direction of the company.


  4. "Run as fast as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Manager in Pleasanton, CA
    Former Employee - QA Manager in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FrontRange Solutions full-time

    Pros

    Good benefits, some nice people

    Cons

    Management, Confusion, Bad practices, Change in direction


  5. "Lots of promise, but not realized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in Pleasanton, CA
    Former Employee - Member of Technical Staff in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FrontRange Solutions full-time (More than 5 years)

    Pros

    A good place to learn skills, some decent managers, but not a lot of solid organization. Technology was solid, but is becoming obsolete. If the company gets its technical act together, it can remain a serious player in the service delivery management space. Its CRM product is solid.

    Cons

    Little or no leadership. Chaotic and stressful atmosphere that lacks direction. No positive feedback. Too much screaming . . .

    Advice to Management

    Clean house and start fresh


  6. "Excellent management & great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FrontRange Solutions full-time (More than a year)

    Pros

    New CEO and other c-level executives in 2012 have brought innovative ideas and superior management skills.

    As far as HR goes, FrontRange offers a very competitive benefits package with great perks. All employees are friendly and dedicated to their job and the success of the organization.

    Cons

    Not too many cons to choose from. it is really a great place to work with very friendly and approachable executive staff. Availability may be lacking as they are in meetings all the time but is expected at that level.

    Advice to Management

    NA


  7. "Too many changes at the top!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Pleasanton, CA
    Current Employee - Senior Software Engineer in Pleasanton, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FrontRange Solutions full-time (More than 3 years)

    Pros

    Too many products in the portfolio. Management is struggling to staff up that can be in level with the revenue and at the same time add features to the product lines.
    SaaS line of business is the silver lining. CRM business has some promises.

    Cons

    QA and the product maintenance is heading to China.
    Revenue has been declining since 2008 crisis.

  8. "company review of the software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Pleasanton, CA
    Current Employee - Engineer in Pleasanton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FrontRange Solutions full-time (More than a year)

    Pros

    software company that has good products

    Cons

    competition within the industry could hurt bottomline

    Advice to Management

    grow the company


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Pleasanton, CA
    Former Employee - Telesales in Pleasanton, CA
    No opinion of CEO

    Pros

    Nice people, culture, and environment

    Cons

    Payrate is below going market

    Advice to Management

    none


  10. "Great stepping stone to get into the software industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA
    Recommends
    No opinion of CEO

    Pros

    Non micro management environment, casual dress, nice culture

    Cons

    Pay is way below the salaries in Silicon Valley and San Francisco high tech companies

    Advice to Management

    Continue to innovate and keep up with industry trends in order to compete


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