Frontier Airlines Reviews | Glassdoor

Frontier Airlines Reviews

Updated October 15, 2018
364 reviews

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2.9
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Frontier Airlines President and CEO Barry Biffle
Barry Biffle
80 Ratings

364 Employee Reviews

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Pros
  • "Growing company, flight benefits are great" (in 75 reviews)

  • "A great company with great people" (in 23 reviews)

Cons
  • "Low pay to start, unpaid Training" (in 30 reviews)

  • "The Ultra Low Cost Carrier model is nothing more than a buffer to earn profits" (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Flight Attendant Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Denver, CO
    Former Employee - Flight Attendant in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Frontier Airlines (Less than a year)

    Pros

    Process to get job very straightforward

    Cons

    Low pay to start, unpaid Training

    Advice to Management

    Show candidates what year 2, 3, 4 salaries would be.


  2. Helpful (3)

    "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Airlines full-time

    Pros

    Seeing new places. Working with a variety of people; I've been a flight attendant for about 10 months now and most of the time I am working with a Crew I have not met yet. There are different positions to work, the forward cabin or the aft cabin. The benefits. You can switch bases if you'd like or stay with one for the rest of your career. The schedule is very flexible, I have not had to ask for vacation days yet, because it is so easy to get the days off that you want. You can drop/trade your trips and rebuild your schedule if it did not come out the way that you had planned.

    Cons

    You don't always get the schedule you want. Trading and dropping can be easy but at times, it can be difficult. Delays. Nobody likes a delay. Sometimes it can be lonely on your layovers. Just like any other job, you run into people that dislike their job, I like to call them "Energy Vampire" because it is easy for people to damper your energy. I miss my family and animals. Living out of a suitcase can be tiresome at times. Finding new meals to put into your lunch bag can be tricky.

  3. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frontier Airlines full-time (Less than a year)

    Pros

    It's a great company to work for when you are first looking to get into the airline industry.

    Cons

    The pay is not great for 1st year flight attendant, but if you can make it past the 1st year you could do well.


  4. "Frontier Airlines Flight Attendant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Frontier Airlines full-time

    Pros

    Move up in seniority quickly so you won't be spending years on reserve and will get decent schedules, wonderful people to work with, smaller company so it feels more like a family

    Cons

    Low low pay, 24 hour reserve schedules, and the planes are often gross because we don't have cleaners in outstations and sometimes not even in base.


  5. "If you think you'll like it you probably will"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Frontier Airlines full-time

    Pros

    Excellent travel perks and a fairly low barrier of entry

    Cons

    Pay is pretty bad. The hourly rate looks good but the way that hours get calculated, it's actually much worse. Scheduling and management generally care very little about each employee.

    Advice to Management

    The 24 hour reserve cycle has to go.


  6. "Hoping it gets better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Frontier Airlines full-time (More than a year)

    Pros

    Exciting position

    Nice hotels on most layovers
    Wonderful coworkers
    Growing company
    Easy job overall
    The future has to get better

    Cons

    Pay!! Worst in the industry! (Mainline)

    No cleaning crew!
    Filthy planes!
    Maintenance is a JOKE !
    Horrible management!
    Plane seats are packed like sardines in a can!
    The galleys are tiny especially on the neos!

    Advice to Management

    Indigo needs to IPO this airline or sell it to
    another carrier that actually takes care of their employees and planes


  7. "Better than I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frontier Airlines full-time

    Pros

    Great Boss, good company culture, new building and laid back happy employees.

    Cons

    Compensation isn't great and a lot of departments are severely understaffed.

    Advice to Management

    No important advice to management.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frontier Airlines full-time

    Pros

    Flight benefits are okay. But there has been operation issues.

    Cons

    Benefits are bad. People slack.


  9. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cust Service Representative in Denver, CO
    Current Employee - Cust Service Representative in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Frontier Airlines (More than a year)

    Pros

    cheaper tickets, a plus for families

    Cons

    delayed flight, inconviniece to our passengers

    Advice to Management

    invest to boeings


  10. "Wonderful Family"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Airlines full-time

    Pros

    Great people to work with, it feels like a family. Flexible schedule.

    Cons

    One of the lowest paid flight attendant jobs.

    Advice to Management

    I think the higher ups should have to work a reserve schedule for one week just to see what it’s like for the new employees. A lot of non-standard industry operations go on and i think a better understanding of what reserves go through could help increase happiness with the company.


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