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Frontier Airlines

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Frontier Airlines

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Frontier Airlines Reviews

Updated Aug 10, 2022

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Found 780 of over 816 reviews
3.4
63% Recommend to a Friend
Frontier Airlines President and CEO Barry Biffle
41% Approve of CEO

Found 779 of over 816 reviews

3.4
63%
Recommend to a Friend
41%
Approve of CEO
Frontier Airlines President and CEO Barry Biffle
Barry Biffle
264 Ratings

What people are saying about Frontier Airlines

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The Work-Life Bowl

24d

works at 

EY

Has anyone ever flown wirh Frontier Airlines? Are they flexible whwn you miss a flight?

16

9 Comments

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Top Review Highlights by Sentiment

Pros
Cons
  • "After reading reviews working at Frontier would of been a mistake or low pay and BS.(in 71 reviews)
  • "Treatment.. poor management.(in 61 reviews)
  • "Upper management and Executives don’t value their employees at all.(in 18 reviews)
  • "The culture is awful, and the leadership is busy pointing fingers and yelling at everyone except themselves, particularly when the problems are due to structural issues with the company.(in 12 reviews)
  • "Long hours in the aiport(in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Frontier Airlines and is not affected by filters.

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  1. 5.0
    Former Employee

    Meh

    Jul 31, 2022 - AOG Buyer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The free travel of course

    Cons

    Not enough benefits or free time

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  2. 3.0
    Current Employee, more than 3 years

    This Airline has pros and cons

    Aug 10, 2022 - Flight Attendant in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the best things about working specifically for Frontier as a Flight Attendant is that you get off of "reserve" fairly quickly. Some airlines take years where at Frontier you can begin to make your own schedule between 6 months to a year after passing initial training, and sometimes faster. The opportunities with overtime can make this a fairly profitable airline in the short run even though it's salary expectations do not compete long term with the mainline carriers. The flight benefits are honestly the best part. You can fly standby for literally free within the United States, and there are a fair number of international options if you know where to look. As of now Frontier FAs do not receive international standby benefits from most US mainline carriers, however there are several enticing international options if you don't mind making an extra stop. Overall I would say this airline is great for breaking into the airline industry and making enough money to survive relatively quickly compared to it's competitors. The benefits are surely a great motivating factor, but since the salary is a bit low you might not get to travel as much as you would have hoped unless you can supplement your income or save money on expenses another way.

    Cons

    Frontier Airlines is poorly managed. Communication between Inflight and other departments is at best difficult and time consuming, and at worst impossible. Most departments are understaffed which causes long wait times, specifically with Crew Scheduling, and could cause you to be stranded for hours if your flight cancels. The dependability department is showing improvement however several times I had to send multiple emails and make multiple phone calls over the course of several months to resolve an issue. FA supervisors usually do their best but cannot do much to support the FAs they manage due to a lack of resources and authority. Our AFA union contract is constantly broken with little to no consequences on the part of the company. You don't get paid for boarding or delays which can result in waiting at the airport for over 10 hours without receiving your hourly rate. This however is an industry standard and not just a Frontier issue. Finally the company culture at Frontier is moving to be more inclusive but at it's core still values older conservative beliefs . For example it wasn't until 2019 that FAs could wear protective hairstyles such as locks and braids without being penalized due to the "Presentation and Grooming Standards" for Flight Attendants set by the company. Frontier's management is concerned with on-time departures and everything else is second to that. This includes customer and employee satisfaction.

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  3. 4.0
    Current Employee

    Position

    Jul 26, 2022 - SSE Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great job, mentally challenging, presentation

    Cons

    Pay, leadership, training could be improved

    Continue reading
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  4. 5.0
    Current Employee, more than 1 year

    Awesome

    Jul 25, 2022 - Flight Attendant in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and overall a great company to work for

    Cons

    None at all it’s a great company to work for

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  5. 5.0
    Current Employee

    Good place of employment

    Jul 25, 2022 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great flight benefits. And great health benefits

    Cons

    Long hours, time away from home

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  6. 5.0
    Current Employee, less than 1 year

    Job

    Jul 22, 2022 - Flight Attendant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Diverse, crew are very nice and friendly

    Cons

    more incentives would be nice

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  7. 4.0
    Current Employee

    Everything on glassdoor needs to be updated

    Jul 16, 2022 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gain seniority faster Gain a line faster

    Cons

    Image and rep of the company

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  8. 4.0
    Current Employee

    Great company to work for as a flight attendant

    Jul 13, 2022 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work schedule Short time on reserve Protected by a Union

    Cons

    The pay could be better

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  9. 3.0
    Current Employee, more than 3 years

    Decent Company

    Jul 23, 2022 - Flight Attendant in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a family feel with the flight attendants. We do work well as a group. We have a contract, that just started year 3. Which is a really nice thing to have.

    Cons

    Well, as with any airline there are downsides. This is a business first and foremost, being an airline is like a side gig for them. The marketing department runs everything.

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    1 person found this review helpful
  10. 3.0
    Former Employee

    Not the worst but not the best

    Jul 24, 2022 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company has a good work life balance after reserve. Ability to gain knowledge of airline industry

    Cons

    Mediocre attendance policy. Always. understaffed and flight attendants get the blame for all issues.

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Frontier Airlines Reviews FAQs

Frontier Airlines has an overall rating of 3.4 out of 5, based on over 816 reviews left anonymously by employees. 63% of employees would recommend working at Frontier Airlines to a friend and 57% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Frontier Airlines employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Frontier Airlines. This rating has been stable over the past 12 months.

63% of Frontier Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frontier Airlines 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Frontier Airlines to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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Glassdoor has 816 Frontier Airlines reviews submitted anonymously by Frontier Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Frontier Airlines is right for you.