Frontier Airlines Reviews | Glassdoor

Frontier Airlines Reviews

Updated December 8, 2017
300 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Frontier Airlines President and CEO Barry Biffle
Barry Biffle
47 Ratings

300 Employee Reviews

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Pros
  • Flight benefits, it's like working with family (in 63 reviews)

  • Great people with great experience that really try to keep the airline going (in 19 reviews)

Cons
  • Low Pay in the current environment (in 26 reviews)

  • The Ultra Low Cost Carrier model is nothing more than a buffer to earn profits (in 12 reviews)

More Pros and Cons

  1. Featured Review

    "System Engineer and Administrator / Desktop Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Frontier Airlines full-time (More than 10 years)

    Pros

    Great Team to be apart of.... 15 years with the company

    Cons

    I am not at liberty to explain - in public


  2. "None"

    StarStarStarStarStar
    Former Employee - Coordinator in Denver, CO
    Former Employee - Coordinator in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Frontier Airlines full-time (Less than a year)

    Pros

    Flight Benefits for you and family

    Cons

    Culture is one of pushing forward

    Advice to Management

    None

  3. "Good position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good hours an culture but few benefits

    Cons

    Not much opportunity for growth and not great pay


  4. "It's what you make it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Denver, CO
    Current Employee - Flight Attendant in Denver, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Frontier Airlines full-time (More than 5 years)

    Pros

    Travel Benefits and the co-workers are greats.

    Cons

    Management doesn't care about passenger safety or the safety of their employees. It's all about on time performance and selling tickets. They built a beautiful new GO( Head Quarters ), but they can't be bothered with having airplanes that are safe and clean. Thanks Barry GOOD JOB! NOT

    Advice to Management

    Offer a clean and safe environment for your passenger and employees. Offer bundles that include drink and snacks. If you are providing al la cart services let people choose before that get to the airport so they don't feel so nickeled and dimed


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Denver, CO
    Current Employee - Flight Attendant in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Frontier Airlines full-time (More than a year)

    Pros

    I love Frontier! Great management team and great benefits!

    Cons

    The union (AFA) is terrible. I've never had a positive experience with them.


  6. Helpful (1)

    "Flight Attendant/ Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frontier Airlines full-time (More than 3 years)

    Pros

    I love to meet people and get to know them. I love to travel and learn different culture and diversity. I get to travel all over the world with the help of the company. The company pays very well and there is opportunity to grow in the company. It's like a little family company we love one another.

    Cons

    Although there is nothing one can do when nature strikes. Flights are canceled and passengers are not happy when flights are canceled.

    Advice to Management

    Great job


  7. "Frontier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Frontier Airlines full-time

    Pros

    Small airline with a family like atmosphere.

    Cons

    Ultra low cost mindset. Everything is about keeping costs low.

  8. Helpful (1)

    "Hit or Miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Frontier Airlines full-time

    Pros

    Fun upbeat atmosphere, travel minded folks. Lots of great people.

    Cons

    Executive level has no true direction for the company, no interest in keeping staff invested in the company, revolving door.

    Advice to Management

    Find some direction and get buy in from your employees!!!


  9. Helpful (1)

    "Load Planning Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Load Planning Coordinator in Denver, CO
    Current Employee - Load Planning Coordinator in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Frontier Airlines full-time (More than a year)

    Pros

    Free flights and flexible schedule

    Cons

    Long hours, no holidays and extremely underpaid.

    Advice to Management

    Too reactive


  10. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Nashville, TN
    Former Employee - Operations in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Frontier Airlines part-time (More than 3 years)

    Pros

    Unlimited free domestic flights anywhere Frontier flies, tax and per mileage fees for international, interline agreements with numerous other carriers for ZED fares

    Cons

    One of the lowest pay scales in an industry already known for unremarkable pay, mediocre health benefit options, lack of job security


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