Frontier Communications Reviews | Glassdoor

Frontier Communications Reviews

Updated December 7, 2017
235 reviews

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4.0
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Frontier Communications President and CEO Dan McCarthy
Dan McCarthy
53 Ratings

235 Employee Reviews

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Pros
Cons
  • No work life balance because it (in 36 reviews)

  • As far as upper management is concerned you are just a number (in 76 reviews)

More Pros and Cons

  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Frontier Communications full-time

    Pros

    Good pay, great management and peers

    Cons

    Systems , something is always changing


  2. "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frontier Communications as an intern

    Pros

    Colleagues were nice
    Location was great

    Cons

    Company had a bad reputation
    no internal growth

  3. "Good opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications full-time

    Pros

    Competitive pay good benefits PTO and vacation time. Overtime

    Cons

    Hazards and sometimes rude & dirty customers


  4. "Frontier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Frontier Communications full-time

    Pros

    Good pay and benefits. We are awarded an adequate amount of PTO.

    Cons

    There really are not any cons.


  5. "Billing Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Frontier Communications full-time

    Pros

    Flexible work schedules, good pay

    Cons

    limited training, poor internal communication

    Advice to Management

    Reconcile internal conflicts on the direction of the company and get everyone on the same page.


  6. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications full-time

    Pros

    Great benefits, certifications and vendor training encouraged

    Cons

    upper mgmt can be somewhat laid back


  7. Helpful (2)

    "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Frontier Communications full-time

    Pros

    Higher pay and good benefits

    Cons

    Too much mid level management. Always laying people off and very unstable.

  8. "Manage day to day tasks for Central office and Field Technicians"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications full-time

    Pros

    Everyday is a new challenge for me and gives me a chance to find new solutions.

    Cons

    Always glad to be of assistance.


  9. "Network Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician
    Former Employee - Network Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frontier Communications full-time (More than 5 years)

    Pros

    Excellent benefits and pay scale. Good company job mobility. Good work life balance.

    Cons

    Senior management does not value input from regular employees.


  10. "Good place , not for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frontier Communications full-time (Less than a year)

    Pros

    Great pto program and system where you could go home early day of, if you had the time available

    Cons

    No work life balance because it’s a call center and the hours of operation SUCK


Showing 235 of 1,281 reviews
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