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Frost Bank Reviews
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    Frost Bank Reviews

    Updated February 7, 2019
    226 reviews

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    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Frost Bank Chairman & CEO Phillip Green
    Phillip Green
    72 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Great work/life balance, excellent corporate culture, coworkers are solid people for the most part" (in 15 reviews)

    • "Everyone is super friendly, great people evironment" (in 18 reviews)

    Cons

    • "Low pay, limited hours, No job rotation" (in 11 reviews)

    • "There is no cons working for this company" (in 7 reviews)

    More Pros and Cons

    1. "Great culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Contact Center Supervisor
      Current Employee - Contact Center Supervisor
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (More than 5 years)

      Pros

      Good company that takes care of customers

      Cons

      In the progress of making big changes on the floor

    2. "Okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (More than 5 years)

      Pros

      Great culture. Definitely will gain a "work family"

      Cons

      Pay. (Slightly lower than competitors, however, they will justify this with a good retirement plan and vacation.)
      Promotion. (There is some shady stuff, but I feel like you'll get that in most every company. I've seen people work their way up from the bottom. I've also seen people give 110% and receive no more than a "good job." This, I'm sure is everywhere, but it's a shame when you give the best and can't move further.)

      3. Join the Frost Bank team
      See Our Latest Jobs

    3. "Solid place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Vice President
      Current Employee - Assistant Vice President
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (More than 5 years)

      Pros

      Good learning environment - great coworkers

      Cons

      Not very progressive, everything has to go through SA

    4. "Great Texas Bank experiencing a lot of growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Credit Analyst
      Current Employee - Credit Analyst
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (More than 3 years)

      Pros

      - Great training
      - Open door policy is great to speak with Relationship Managers

      Cons

      - Lower pay than average in industry
      - Could get stuck in a role

      Advice to Management

      Sales training program is needed

    5. "Amazing culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Teller in San Antonio, TX
      Former Employee - Teller in San Antonio, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Frost Bank part-time (More than a year)

      Pros

      Company culture is amazing and a joy

      Cons

      Pay not competitive with other institutions

      Advice to Management

      Increase pay

    6. "Horrible Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Trust Operations Specialist
      Former Employee - Trust Operations Specialist
      Doesn't Recommend
      Negative Outlook

      I worked at Frost Bank full-time (More than a year)

      Pros

      Vacation time/sick time, company values

      Cons

      Pay, benefits, lack of training, poor/unqualified supervisors

    7. "Great Bank!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Relationship Manager in Dallas, TX
      Current Employee - Relationship Manager in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (More than a year)

      Pros

      - Great CEO
      - Amazing Culture
      - Work Life Balance
      - 6% 401K match with Profit Sharing

      Cons

      - Slightly Expensive Health Insurance

    8. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Frost Bank full-time

      Pros

      The culture and treatment of employees is exceptional. wonderful atmosphere to work in.

      Cons

      Working on Saturday for branch employees. However, it is a great overtime opportunity.

    9. "Great place to work"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at Frost Bank full-time

      Pros

      Excellent management, excellent culture, excellent pay and benefits

      Cons

      None. Great place to work.

    10. "Personal Banker I"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Banker I
      Current Employee - Personal Banker I
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Frost Bank full-time (Less than a year)

      Pros

      Really encourage you to do what's best for the customer. They invest in training classes for various topics that are helpful internally and externally. Several company/branch events.

      Cons

      Vacation/ PTO determined by hire date, meaning you might go almost a whole year without any PTO. Very loose policy and procedure structure, leaves lots of room for error. Can be a slower pace environment.