Frost & Sullivan Account Executive Reviews | Glassdoor

Frost & Sullivan Account Executive Reviews

9 reviews

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Account Executive

2.3
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Frost & Sullivan Chairman David Frigstad
David Frigstad
2 Ratings

Employee Reviews

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Pros
  • Good work culture and work life balance (in 69 reviews)

  • Excellent place to learn and to earn (in 18 reviews)

Cons
  • Bonus payouts have been delayed for 2 years in a row with no word from senior management (in 36 reviews)

  • flexibility sometimes a disadvantage, no training rather than self learning (in 27 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good for your first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Frost & Sullivan full-time

    Pros

    The people within the Event group make the job a lot more tolerable. There's not much communication between the other groups on the research side. It's a good foot in the door/first job to gain some experience, but for the pay and amount of work put int, may not be a great fit for seasoned sales associates.

    - Upper management does a good job of communicating goals.

    Cons

    - Often not given the tools needed to improve individual skills, or be more efficient in day to day tasks
    - protected accounts can make it hard to build a pipeline of repeat business
    - not enough focus on goals and development

    Advice to Management

    Listen to your employees and try to supply some of their needs. also invest in your employees and the infrastructure more. Much better CRM's, Mail clients and technology which would improve employee productivity and effectiveness.

    Frost & Sullivan Response

    Sep 25, 2015 – HR Manager

    Thanks for providing this feedback. We hear you and are currently working to improve many of the points you make here such as employee development, training, better infastructure, etc.


  2. Helpful (2)

    "Great spring board for your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Antonio, TX
    Current Employee - Senior Account Executive in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frost & Sullivan full-time (More than a year)

    Pros

    Great exposure to fortune 500 clients
    uncapped earning potential
    good progression if you consistently hit target or are in the right team
    lots of potential if you don't mind going against the grain

    Cons

    Large and ineffective middle management
    Worst internal IT department actively works against the rest of the organisation
    Terrible infrastructure equipment and offices very outdated
    Lacks a positive culture and lots of red tape slows down research and sales

    Advice to Management

    Outsouce IT or replace them
    invest in your business

  3. Helpful (8)

    "A revolving door of lackluster opportunity. The bad reviews speak volumes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Frost & Sullivan full-time (More than a year)

    Pros

    Build relationships with executive level customers, occasional travel
    Good work/life balance

    Cons

    Low compensation. Not for a seasoned professional.
    No training for sales. You will not be given the tools nor support needed to be successful.
    Competing management agendas hamper chances of success.
    Customers in my division found little value in our research
    Absolutely no real strategy or marketing plan. Basically throw as many fishing lines out there (cold call) and hope for a bite. Completely outdated and ridiculous business plan.

    For a company that prides itself and put such emphasis on growth consulting and teaching companies how to be successful, how come there is such high attrition, bonus hold backs, rarely making margin or sales forecasts and high employee dissatisfaction? I think Frost & Sullivan needs to get there own act together before they start making recommendations to others.

    Advice to Management

    Invest more in training of your sales force and give them the tools they need to be successful. Frost & Sullivan could be so much more.


  4. Helpful (1)

    "Every day is an exciting new opportunity to help someone."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Antonio, TX
    Current Employee - Senior Account Executive in San Antonio, TX
    Recommends
    Approves of CEO

    Pros

    I'm given complete autonomy to run my accounts they way I think is best. Surrounded by talented and interesting people. Our Chairman is a true visionary and leads from the front.

    Cons

    Very long and frustrating learning curve. Difficult to understand and adapt to corporate culture.

    Advice to Management

    Create unified messaging and make it easier to find sales collateral.


  5. Helpful (8)

    "Micro Managed Hell!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Antonio, TX
    Former Employee - Account Executive in San Antonio, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good industry content
    Access to cutting edge data
    Analyst seem to be knowledgeable within there industry and some are willing to work with you anytime of the day or night
    If you enjoy being micro-managed, call minutes/time tracked, CRM activity tracked on a daily basis, then this is the place for you.

    Cons

    *Micro-managed hell
    *Company cares more about how many calls you make vs. how much $$$ you bring in
    *Benefits are awful
    *Company will not make any investment in you until you have proven yourself.
    *Salary is ridiculously low
    *Quota is unobtainable unless you've been there for many years where you can make $$$ on renewals
    *CRM System is a joke
    *Turn-over rate for new sales people averages 6 months or less
    *Not a place for a career
    *Leads are few and far between
    *Much of the internet is blocked including companies to research
    *Equipment is old and outdated
    *No laptop given
    *No cell phone
    *Don't let the position title fool you-It's a tele-sales job

    Advice to Management

    Time to clean house and get rid of half of upper-management
    Invest in the employee, could make for a happier more productive environment
    New CRM system


  6. Helpful (4)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England (UK)
    Former Employee - Account Executive in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frost & Sullivan full-time (More than a year)

    Pros

    Work life balance - can get away by working just 2-3 hours everyday
    Good place to start your career as a fresh graduate, once you gain experience you can get better salary and job else where.

    Cons

    Attitude of senior management, poor salary and commission schemes, No training, cultures and values

    Advice to Management

    Stop eating your AE's commission and at least throw them a Christmas Party !


  7. Helpful (1)

    "Great people ................."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Executive in Oxford, England (UK)
    Current Employee - Accounts Executive in Oxford, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frost & Sullivan full-time (More than a year)

    Pros

    Great people to work with, Good place to learn. Good commission structure if you are successful.

    Cons

    Bad benefits, poor holiday allowance, poor pension, poor maternity.

    Advice to Management

    Need to start making us a more attractive place to work so we don't lose the best staff to our competitors.

  8. Helpful (4)

    "A complete waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Exposure to a broad number of industries (the "account book" is non-existent and most clients are "up for grabs", so you end up calling everyone from medical to environmental)
    - You make some good friends there, as everyone acknowledges the fact that the ship is rapidly sinking.
    - The working hours are flexible - probably because the Managers acknowledge the sinking ship also.

    Cons

    No payrise, no promotion, no benefits - no change in years of employment, despite achieving to ambitious targets
    No training, no guidance, no leadership - multiple Managers, all with very little to offer in terms of management expertise. I was told in my first week, a successful Sales Rep should be making an average of 80 cold calls per day.
    No retention, no client service, no delivery - High Analyst turnover, with the majority based in India. Selling the GPS is more trouble than its worth when the client finds out they've spent half their budget on two or three poorly written reports a year.
    Nonsense - GPS, GTM, CVE, CBU, SBU. Talking in acronyms does NOT work with European clients.

    Advice to Management

    Work more ethically with the long-term in mind. The focus is on short-term gains, with poor management running from the top of the organisation down to the middle. Below middle management are university leavers on miniscule salaries, who jump ship before they have time to become conversant in the industries they are researching. The products have fanciful names but are basically empty. As I understand it, GTM gives CEOs access to 2-page M&A pamphlets and entry into F&S awards ceremonies.


  9. "Good Place to Learn & Implement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Pune (India)
    Current Employee - Senior Account Executive in Pune (India)
    Recommends
    No opinion of CEO

    Pros

    The role is challenging. There is lot of space for you to experiment in here, which gives understanding on different ways of improving your own performance.

    Cons

    Not much clarity from the senior management to the executive.

    Advice to Management

    It is pretty clear from my answer above they need to bring some more clarity.