Frost & Sullivan Reviews

Updated Jul 11, 2020

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3.1
51%
Recommend to a Friend
82%
Approve of CEO
Frost & Sullivan CEO Darrell Huntsmann (no image)
Darrell Huntsmann
11 Ratings
Pros
Cons
  • "Senior Management is also part of the internal politics that goes on(in 41 reviews)

  • "No training or development materials for consultants(in 30 reviews)

More Pros and Cons
  1. "Fantastic people, fantastic growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Frost & Sullivan full-time

    Pros

    A good deal of autonomy and room for growth in your role. Supportive colleagues who are caring and passionate about their work. Flexible working conditions. Great place to find your path and grow yourself as a professional.

    Cons

    Some technology issues, but normal with many companies.

  2. Helpful (1)

    "Reverting back to Shaming People into doing Awards companies do not want or need"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Middle Management 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frost & Sullivan full-time for more than 10 years

    Pros

    They are miraculously still in business...

    Cons

    Absolutely no vision for how to move the company into 21st century

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  3. Helpful (1)

    "Train Wreck"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Frost & Sullivan full-time for more than a year

    Pros

    Some good people holding things together

    Cons

    No one is in charge Promises not kept Poor leaders who take all the bonus money

  4. "Enter with Eyes Wide Open"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Development Executive in San Antonio, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Frost & Sullivan full-time for more than 3 years

    Pros

    Decent pay, Excellent work / life balance, Friendly work environment, Decent healthcare coverage

    Cons

    Inefficient product training, antiquated software applications (e.g, E-mail = IBM LotusNotes, CRM = SalesLogix, etc.), Constant rebranding of product names, but very little changes to product capabilities, Annual rev. of over a $100(M), but org. "...can afford..." to match 401K contributions (i.e., $0.00), Organization chart is horrible (i.e., very top heavy), 3 different CEOs in 2 years, unstable finances.

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  5. "Good company to work for a short while"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Principal Consultant 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Frost & Sullivan full-time

    Pros

    Excellent brand name Strong research faculty Global exposure

    Cons

    Weak training for new hires Unstructured work Outdated IT systems

  6. "Good Place to Work, but Challenging"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Frost & Sullivan full-time

    Pros

    Frost & Sullivan is aggressive about providing its clients with tools to enable growth. As a result, it is constantly pushing the envelope on the application of new technologies. This makes for a very dynamic work environment, where expectations are high. People who want to be told what to do or wish for a tranquil work environment should not seek employment here. However, if you are into technology and want to evangelize growth, then this is where you need to be. Frost & Sullivan has a lot of very bright people and simply keeping up can be challenging, but it is a great place to stay on the forefront of technology and the evolution of markets.

    Cons

    Frost & Sullivan's primary problem is that its business processes were built for a much slower market cadence. Time management tools and approaches are more in keeping with a hierarchical, task-driven company rather than a company that is seeking to be entrepreneurial. Nevertheless, most managers work around these issues and keep things moving.

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  7. Helpful (3)

    "Poor experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Analyst 
    Doesn't Recommend

    I worked at Frost & Sullivan full-time for more than a year

    Pros

    *Client base includes leading companies of the world *Opportunities to speak with senior leadership at these companies *Gain knowledge of an industry or sub-sector *There are good colleagues but unfortunately, I found that most leave the firm quickly

    Cons

    *Very poor working environment. I had a bad experience with a colleague who was supervising a group of five analysts in the Chennai office. Said colleague was very unprofessional in his dealings. Spoke very poor English and was responsible for editing awards. Constantly giving feedback on assignments that made little to no sense. Borderline harassment during consulting assignments and lacked basic etiquette. *Was very difficult working with said colleague who was suddenly promoted over other well-deserving candidates as said colleague communicated very poorly (was very hard to follow instructions). As an analyst, we invest a lot in our work--our presentations and gain knowledge of a particular sub-sector. Said colleague would be completely dismissive of any new insights and blindly disparage findings. *Would warn against working with some colleagues who are below sub-par and have managerial authority

  8. Helpful (4)

    "They sell Best Practice awards to other companies, but really need to reevaluate themselves"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consulting in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Frost & Sullivan full-time for more than 3 years

    Pros

    1) 40 hours of sick time is given to you day 1 of employment. 2) "Cake day" in the San Antonio TX office - where cake and other treats are given to celebrate birthdays once a month. 3) free Yoga in the San Antonio TX office provided by an employee who volunteers her services every now and then when she can 4) The Cigna insurance provided offers gift card incentives for different milestones 5) Free gym access in the (infested roach building) in San Antonio TX

    Cons

    1) Be careful on your job offer because they will offer you to work remote but then later change their mind. 2) Work from home is only allowed in certain departments and if your manager allows you to. 3) Computer programs and CRM used for business are outdated (lotus notes for email for example) and cannot afford upgrades 4) Company cannot pay yearly "bonus" on time. The 2017 bonus was barely paid out in 2019. 2018 bonus had not been paid. 5) If you work in sales, commission is many times not paid on time either, but you will get a Frost & Sullivan backpack as an award for having high sales. 6) CEO, CFO, CIO wanted change for the company, but the investors did not like it, so all were fired. 7) They hired a new CEO and he realized how much of a circus is going on and wanted to make changes as well, but once again he was fired within months for not aligning with the investors wishes of keeping the company stagnant. 8) Pay is extremely low compared to others in the industry. 9) The San Antonio TX office cannot afford to provide new office chairs for everyone so only a few were given out to those with long tenure or who had the worst condition chairs. 10) High turnover rate and many departments are a revolving door. 11) Lack of analysts needed to complete research for clients. 12) No matching 401 K contributions 13) no paid maternity leave 14) no tuition reimbursement 15) Unethical business practices and unethical favoritism in the workplace. 16) San Antonio office is infested with roaches which makes the office seem run down. 17) Ineffective communication between departments 18) No clear paths for career growth. 19) Growth consulting company that cannot figure out how to fix their own dilemmas 20) Did not provide yearly raises due to poor finances, but there were favorites who were promoted so that they could get their raise. 21) those who were promoted had the same job just different title in order to receive their raise 22) so much more but it would take days to go through it all

  9. Helpful (8)

    "absolute circus"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Frost & Sullivan full-time for more than a year

    Pros

    flexible work options: wfh, remote

    Cons

    where to begin? all technology is from pre-1980. LotusNotes is their email system and their crm is saleslogix. they have no intention to upgrade and fired the new ceo who suggested it rotating leadership. in the year I’ve been here, they’ve hired and fired a CEO, CMO, and CIO. this company is a sinking ship. micromanaging and constant strategy shifts by management. this company is a horror show. No maternity or paternity leave whatsoever either

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  10. Helpful (2)

    "Great Place to Learn and Grow for Market Research"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Industry Principal in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Frost & Sullivan full-time for more than 8 years

    Pros

    Offers good learning environment if you are starting into market research. Flexible work hours Encourages remote locations/satellite offices

    Cons

    Top heavy in organization structure Outdated communication tools (IT/ email and operates with lotus notes). Poorly structured maternity plans, 401 k plans

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