Fry Reviews | Glassdoor

Fry Reviews

Updated April 19, 2017
37 reviews

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Full-time Part-time

2.8
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John E. Gularson
12 Ratings

37 Employee Reviews

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  1. Helpful (1)

    "Fry Ann Arbor- Losing Relevancy and Viability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Ann Arbor, MI
    Former Employee - Senior Project Manager in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (Less than a year)

    Pros

    Creative team was great but they are all leaving.

    Cons

    Absolutely everything....outdated platform, terrible management, small and irrelevant clients (all big clients have left), low pay, no clear path for promotions, high employee turnover office is literally falling apart, engineers are worked like slaves, low employee morale, offshore development work more common than inhouse work, dishonest to they clients they do still have.

    Worst ecommerce company out there.

    Advice to Management

    All the people that made Fry great have left. Follow suite and leave too.


  2. Helpful (2)

    "Worst Ecommerce Company Out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fry full-time (More than a year)

    Pros

    Good team members, prone to in-fighting though. Everything is a debate.

    Cons

    Outdated platform, ineffective management, no sales leads, co-worker turmoil, low pay. If you work here do not plan to spend the holidays with your family, you will be working around the clock from Thanksgiving until New Years. No work/life balance. Engineers are treated like slaves, usually working at least 70 hour work weeks.

    There is no clear goal for the future, no clear career path for employees and no direction from leadership. You will be kept in the dark until the next round of lay-offs, or until they outsource your position, which is becoming more and more common here.

    Small and irrelevant client list, no big or exciting clients to work for or to do ground breaking work. Just small, dopey clients and cookie cutter technology that is a dinosaur.

    Steer clear of this archaic firm.

    Advice to Management

    Sell to the highest bidder.


  3. Helpful (2)

    "Used to be a good company.. not anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Engineer in New York, NY
    Former Employee - Lead Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fry full-time (More than 10 years)

    Pros

    Dave Fry had a vision and good people who worked with the end result in mind. Great environment when Dave was around. He was involved in everything. I got a card every anniversary, holiday and birthday. They appreciated employees and hired the best quality workers. this was pre-2011. Work environment was flexible, no drama and tension free. Engineers were appreciated and commended for their hard work.

    Cons

    NOW- HIRE cheap labor. go to a third world country hire fresh graduates with little or no experience. severely underpay them and make them work 70-75hr per week. How do you expect a fresh graduate to work like a 12 year veteran? Un deserving people in top management. When top management leaves (ex MDs or PGMs or Technical Directors), the NY office in particular, promotes former PMs or Sales people with little or NO technical background! How is running a Tire company the same as being a Software dev manager? Resource allocations were done by PMs who knew engineers work ethics. Now PGMS and MDs just sit there and count heads/resources. They don't realize that certain clients require people with extensive experience.
    -No new exciting clients.
    -Last project was a big failure. 8 month deadline took 18 months to complete. Client was very unhappy.

    Advice to Management

    Listen to the Engineers. They are the driving force of the company. If the engineers are not happy and well paid, you are not producing quality work. Don't over work the engineers. Hire experienced people with Strong Java background, not fresh off the boat students with little work experience. Senior engineers are not there to "teach" the junior engineers. Hire qualified hands that can jump in and begin working with little or no learning curve.


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  5. "Personal review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Fremont, CA
    Former Employee - Front Desk in Fremont, CA

    Pros

    Job was easy so didn't have to work hard on it

    Cons

    Not friendly needed people skills

    Advice to Management

    Treat employees with respect


  6. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good place to start. very diverse environment.

    Cons

    very poor management. unprofessional people , people are not friendly and raise is based on relationships not people capabilities.


  7. "Bad place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in San Marcos, CA
    Former Employee - Merchandiser in San Marcos, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (More than a year)

    Pros

    Discounts on some items (varies depending on items). Easy to get a job, because no one smart will stay.

    Cons

    Minimum pay, but still required to dress up (dress shirt, tie, leather shoes).

    Advice to Management

    Treat your employees better or you will probably be bankrupt.


  8. "so much potential but brought down by bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Ann Arbor, MI
    Former Employee - Designer in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    quality of people you work alongside. There have been a huge amount of very talented people who have worked at Fry. Unfortunately a lot have now left, but the hardest reason to leave fry would be because of the people you spend your days with. They are what makes the company.

    Cons

    Fry has a very top heavy management structure. Projects are micro managed by inexperienced management. There is high turn over. There is a lack of innovative projects to work on and outside of the company many think that all fry sites function and look alike. A company that is too tied to its platform which has stifled creativity within all disciplines for too long.

    Advice to Management

    listen to your employees


  9. Helpful (1)

    "It's just a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    The atmosphere is casual, though that's changing a bit.
    Management generally lets you come and go like an adult.
    Medical benefits are pretty decent.
    Co-workers aren't usually hostile.

    Cons

    Upper management has been stripped of all authority since the Micros-Retail acquisition.
    Middle-management titles are handed out like candy, in lieu of higher compensation.
    Spot bonuses and / or salary adjustments are frequently promised, but rarely (if ever) materialize.
    Employees with seniority are leaving en masse, and morale is terrible.
    Projects and initiatives are reactive, rather than proactive, forever changing when a wheel gets squeaky.
    General lack of direction and purpose in most departments.

    Advice to Management

    Gather more information from Micros before terrifying employees in all-hands meetings (e.g. "We're more profitable than we've ever been, and that's why nobody's getting their annual bonus. Or we might.")
    Stop making small token gestures to boost morale, and make a real one. Money and security are things you can take home. Leftovers from client meetings and access to a Kinect aren't.
    Acknowledge that individuals are doing the work of two or more people because of the exodus, and adjust your expectations accordingly.


  10. Helpful (1)

    "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Public facing work
    Problem solving environment
    Work can change often, leaving a non-mondane feel
    Most middle managers try to treat you with respect
    Company offers entire solution packages, from creative, development, hosting, and project management
    Casual work environment, minor perks (lunches, cake, discounts, etc)

    Cons

    Parent company is struggling to understand business (MICROS)
    Senior leadership caught in a whirlwind of exodus
    Direction of the company not clearly determined at this point (Mid 2011)
    Compensation packages are subpar with industry (and a change from several years ago)
    People are scheduled for near full utilization making it hard to learn, grow, develop
    Communication about changes comes in dry, unclear, and poorly timed emails

    Advice to Management

    Determine your direction and drive toward it
    Hire associates who subscribe to the culture and direction set forth
    Lead, follow, or get out of the way
    Continue to communicate, just remember that people are smart and will either figure out what is going on or assume the worst, which is deadly


  11. Helpful (1)

    "Corporate culture only concerned with the bottom line"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Ann Arbor, MI
    Former Employee - Senior Software Engineer in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fry does employ some very talented developers. You're always going to find someone willing to spend some time to help when you're stuck, need something explained, or just to bounce ideas off of. If you're looking to break into the e-commerce field, Fry could be a good place to start. You'll be exposed to large clients with diverse requirements.

    Cons

    Though the sign on the outside may say Fry, make no mistake that this company is now MICROS. The culture now reeks of that large, corporate mentality that's only concerned with the bottom line. Emphasis is placed on working as many billable hours a week as possible. There is no real mentorship for junior or senior-level developers, nor is there any involvement in the very active Ann Arbor developer community. Though management pays lip-service to Fry being an innovative company, the projects are all cookie cutter and almost no investment is made in investigating anything new. The proprietary e-commerce framework used for every project is out-dated, missing features that clients expect, and doesn't scale well for some clients' requirements, thus leading to poorly built solutions that are difficult to maintain. Management does constantly ask for feedback, but never acts on any of the feedback received.

    Advice to Management

    Don't assume that what has worked for you in the past will continue working in the future. This industry is constantly evolving, and you'll die if you don't evolve with it. Act on the feedback you're getting from your employees. You've hired really talented people who all have great ideas -- let them contribute.


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