Fry Reviews | Glassdoor

Fry Reviews

Updated December 7, 2016
36 reviews

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36 Employee Reviews

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  1. Helpful (2)

    "Worst Ecommerce Company Out there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fry full-time (More than a year)

    Pros

    Good team members, prone to in-fighting though. Everything is a debate.

    Cons

    Outdated platform, ineffective management, no sales leads, co-worker turmoil, low pay. If you work here do not plan to spend the holidays with your family, you will be working around the clock from Thanksgiving until New Years. No work/life balance. Engineers are treated like slaves, usually working at least 70 hour work weeks.

    There is no clear goal for the future, no clear career path for employees and no direction from leadership. You will be kept in the dark until the next round of lay-offs, or until they outsource your position, which is becoming more and more common here.

    Small and irrelevant client list, no big or exciting clients to work for or to do ground breaking work. Just small, dopey clients and cookie cutter technology that is a dinosaur.

    Steer clear of this archaic firm.

    Advice to Management

    Sell to the highest bidder.


  2. "Fry (Micros-Retail) is a fun and innovative company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fry full-time (More than 3 years)

    Pros

    * interesting work, unique and challenging
    * great people working at the company, mostly great clients
    * flexible hours with telecommuting and flexible schedules
    * growing company with a large Product development group

    Cons

    * need good engineers, looking to recruit some good people
    * holidays can be very busy

    Advice to Management

    Work on your recruiting


  3. Helpful (3)

    "A lot of change, not always for the best"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This used to be a great place to be, but now that it has merged with MICROS there is a lack of strategy and communication internally. There are a lot of questions and not a lot of answers and unfortunately that has resulted in a lot of turnover. They are starting to figure things out, but not quick enough.

    Cons

    Lack of strategy sharing with staff.

    Advice to Management

    Respect the staff and share more. Recognize contributions.


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  5. Helpful (1)

    "Great Company....Until Bought Out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Director in New York, NY
    Former Employee - Technical Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (More than 3 years)

    Pros

    Truly one of the great web stories under David Fry. Under new leadership, not so much.

    Cons

    Management has no idea. They are trying to turn a brilliant retailer shop into lower cost IBM, quality is not respected, talent is not respected.

    Advice to Management

    Be the client. Stop trying to be IBM or ATG - be Fry, a classic retailer. Invest in long term and new ideas. Respect quality.


  6. Helpful (1)

    "In spite of the bitter ex employee comments it is a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Ann Arbor, MI
    Former Employee - Developer in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fry full-time (More than 3 years)

    Pros

    Relaxed environment that is getting lot's of new business. Omni-Channel integrations and solutions are taking off and a big hit in the market.
    It is funny but I have never seen so many ex employees that appear to be unable to move on. Change isn't for everyone. Omni channel suite of products has opened new doors and opportunities that wouldn't have been there had it remained Fry. Fry could not compete stand alone. There is a new energy in the AA office and it is really on the comeback trail. I am glad I didn't listen to the negative comments when I joined. Unfortunately I had to leave due to family reason. I will look to come back in the near future I hope.

    Cons

    Not adding new employees fast enough


  7. Helpful (1)

    "A solid company with faults, a place you can make your name"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fry full-time (More than 10 years)

    Pros

    Micros-Retail (formerly Fry) has the only true omni-channel solution for retailers and is delivering it for medium-to-large clients. Ex-Fry folks were turned off by being part of a larger company, but it was being a puzzle piece in a larger solution. Those who stayed and understood that see what a career boost this is--being in a broader context including hospitality, restaurant, etc. MICROS is a giant in the industry with huge resources, and they reward people who have good ideas and work hard to realize them.
    By the way, John Gularson is not the CEO and never was.

    Cons

    Offices are a bit quiet and drab, but the people are great. Some policies, such as lack of transparency on expenses, are annoying, but that's what you get when you work for a public company. You do run into a bean-counter mentality once in a while.

    Advice to Management

    Keep opening the doors to innovation. Fix the stuff that's cheap and easy to fix--that's often what employees are grumbling about the most. Hire more resources so we have some bench and agility.


  8. Helpful (1)

    "Fry Ann Arbor- Losing Relevancy and Viability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Ann Arbor, MI
    Former Employee - Senior Project Manager in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (Less than a year)

    Pros

    Creative team was great but they are all leaving.

    Cons

    Absolutely everything....outdated platform, terrible management, small and irrelevant clients (all big clients have left), low pay, no clear path for promotions, high employee turnover office is literally falling apart, engineers are worked like slaves, low employee morale, offshore development work more common than inhouse work, dishonest to they clients they do still have.

    Worst ecommerce company out there.

    Advice to Management

    All the people that made Fry great have left. Follow suite and leave too.


  9. "I enjoyed my tenure with the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Westmont, IL
    Former Employee - Senior Software Engineer in Westmont, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fry full-time (More than a year)

    Pros

    Relaxed work environment, interesting work, great people, and great work/life balance. Being a consultant can be tough, but the work is rewarding.

    Cons

    Pay is not as competitive as working in downtown Chicago, but living and working in the suburbs worked for me. The company is not as bad as previous reviews with Micros taking over. It's a job and people that don't like change simply move on (and complain).

    Advice to Management

    Focus on employee growth and team building.


  10. Helpful (1)

    "Lots of technical freedom, management can be stifling to your development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Westmont, IL
    Former Employee - Senior Software Engineer in Westmont, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (More than a year)

    Pros

    Relaxed work environment, long time employees were very technically competent. Significant account of freedom when implementing technical solutions. Company prefers open source technologies.

    Cons

    Upper management destroyed to culture of a really successful smaller company when Fry was purchased by Micros. Communication became very limited and one way. Yearly review process lacked input from multiple sources leading to one source dominating review. Some project managers who did not have any formal computer science training tried to dominate technology solutions at times.

    Advice to Management

    Bringing back the small company culture that values individual employees would attract and keep the best talent, although it may be too late. Allow technologists to exercise their expertise and let project management do what they do best, make sure the project gets delivered.


  11. Helpful (3)

    "Hated going to work every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry full-time (More than 5 years)

    Pros

    Employees are nice , product not to bad but needs improvement and integration.

    Cons

    Was a great place to work when original Fry executives had involvement , they actually made a profit which is something that the current leadership is having a hard time accomplishing. Once Micros took over it went downhill. Employees are treated and spoken to like children and due to this many talented people with years in at the company have left. Pay is not competitive and existing senior management seem to be in over thier head with no real exit plan.



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