Fry's Electronics Reviews | Glassdoor

Fry's Electronics Reviews

Updated September 17, 2017
812 reviews

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2.5
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Fry's Electronics President Randy Fry
Randy Fry
339 Ratings

812 Employee Reviews

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Pros
Cons
  • Pay was horrible minimum wage plus commission (in 50 reviews)

  • have to deal with customer service in retail, at times can be great but sometimes can get difficult (in 35 reviews)

More Pros and Cons

  1. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales in San Diego, CA
    Current Employee - Computer Sales in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fry's Electronics part-time (More than 3 years)

    Pros

    If you're self driven you will fit right in. Commission base only on certain departments which means no commission caps

    Cons

    If you're not, you will fail miserably. Commission base only on certain departments which means if you're lazy or inexperienced in sales you will not succeed

    Advice to Management

    Respect your employees and their needs


  2. "2011 - Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Webster, TX
    Former Employee - CSA - Customer Service Associate in Webster, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fry's Electronics part-time (More than a year)

    Pros

    Supervisors were very helpful.
    Routine and rules are closely followed.

    Cons

    Everyone were only scheduled for part-time. Nobody got full-time. It was a cost-cutting strategy.
    Cashier's commission were often thwarted because during the 4.5 hrs there, you would be continuously assigned 1-hr duties back-to-back (restroom, safety sweep, collect cart). Thus, ~1 hr is spent at the register so, very minimal commission.
    Machine to clock in/out was broken for a month. It displays that you're clocked-in after you swiped to clock out. Management didn't fix it until my co-worker was fired for it (it showed he's still clock-in so he swiped again, which says he's now clocked-out but actually not).

    Advice to Management

    Every time a Regional Personnel from Fry's HQ come to visit, the local Fry's manager always point out the good things at the store but hide most problems. Repeating to hide the problems only escalating it to the point of no return.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fry's Electronics full-time

    Pros

    Uncapped Commission (depending on department; this was in appliances/telecommunications). Great coworkers. The overall store is great. A decent amount of freedom in your role.

    Cons

    Full commission position (could be a positive; no base pay), Draw system - if you did not make an average of minimum wage for the day, you would be in "the draw", which means you had to make up the amount of money you were behind.

    If your department/that day is slow, it directly hurts you as a full commission salesperson.


  4. "Sales Management Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fry's Electronics full-time (More than a year)

    Pros

    It depends on the department you get assigned to. Some departments like Audio Video, Appliances, and Computers are paid by commission only. Other sales departments get hourly + commission

    Promotion is easy if you are either hard working or been in the company for a while and they don't have anyone else to promote.

    Great employee discounts on merchandise

    It's an easy retail job

    One hour lunches

    Diverse workforce

    Cons

    You get paid leaves after 1 year of working. Dental and health benefits after 6 months, if I remember correctly

    Still getting paid minimum as a management trainee even if you're basically doing the same thing as the supervisor

    Store is understaffed so most likely you will be doing more stuff (commission based only salespeople have to stock merchandise, do cycle counts, etc)

    The company has been struggling a lot recently so expect a cut on hours. The commission per item sold has gone done drastically in just 2 years.

    They won't hire new people so sometimes you have to work more than 5 days/40 hours on the busy holiday season.

    Lots of customers who abuse the return policy. Lots of open box items that are hard to sell (sometimes damaged and incomplete but management will still make you sell it with a discount)

    Advice to Management

    Please don't be greedy and make all the associates suffer so you can collect whatever income that the company is still generating in your last few years of business.


  5. "Merchandiser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fry's Electronics full-time (More than a year)

    Pros

    Learn a lot about the variety of modern technology.

    Cons

    Terrible pay, and promotions are based off "hard sales" experience.

    Advice to Management

    Do not turn in job transfer paperwork without consent from the employee.


  6. "Not bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fry's Electronics full-time

    Pros

    Flexible schedule
    Co workers are always helpful
    Some of the supervisor are rude

    Cons

    Upper management doesn't care about at all
    Home office keeps cutting hours and doesn't give raise to employees even if you are hard working employee


  7. "Boring job. Depressing Work Environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Associate in Phoenix, AZ
    Former Employee - Courtesy Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fry's Electronics part-time (More than a year)

    Pros

    Flexible Hours and some nice people.

    Cons

    Worked as a Courtesy Associate. The work was monotonous. I stood in the same spot for eight hours checking people's bags to make sure they weren't stealing. There were stressful periods where I would confront customers stealing items worth $1000+. I questioned why I took the job every hour I worked there.

    Advice to Management

    Get rid of the Courtesy Associate position.

  8. "Cafe Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Associate in Tempe, AZ
    Current Employee - Cafe Associate in Tempe, AZ

    I have been working at Fry's Electronics full-time (More than a year)

    Pros

    The people I work with

    Cons

    not enough Hours to survive

    Advice to Management

    Keep employees happy


  9. "Management trainee"

    StarStarStarStarStar
    Current Employee - Managemet Trainee in Austin, TX
    Current Employee - Managemet Trainee in Austin, TX

    I have been working at Fry's Electronics full-time (Less than a year)

    Pros

    The people that I worked with

    Cons

    The pay for the job and hours i worked


  10. "Computer Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Fry's Electronics part-time

    Pros

    Great and positive environment to work in.

    Cons

    Poor management and little opportunity for growth.


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