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Fuhu Reviews
146 reviews
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Jim Mitchell
77 Ratings
Pros
"Sizable raises, free snacks, catered lunch Tues/Thurs or Weds every week" (in 22 reviews)
"Catered lunches and free snacks" (in 11 reviews)
Cons
"They laid everyone off and long hours" (in 32 reviews)
"It is a CLEAN, SAFE work environment, but it's a call center" (in 8 reviews)
Helpful (3)
![Fuhu Logo]()
"Hardest working Management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Fuhu full-time
Pros
Some reviews on here by short timers or contractors who are bitter, are just because they don't have any perspective on how business actually works and they live in a bubble. The management here are the hardest working, most passionate and genuinely good people I have ever met. The CEO is the friendliest and most approachable guy I've seen where he'll stop and say hello and ask you how your day is when I bet he has a million things on his mind. THe culture values competency and dedication, not just hours put in.
Cons
The company's innovation and speed to market has always been its greatest core competency, but the obstacles have been operations in terms of inventory management.
Advice to Management
Continue to invest in and mentor those that show competency and commitment. Be faster to call out wrong fits, for the sake of the rest of the company.
Fuhu 2016-01-06 15:59 PST![Fuhu Logo]()
"the other reviews are accurate"
StarStarStarStarStarI worked at Fuhu full-time
Pros
catered lunches and not much else
Cons
draconian work environment and lack of innovation
Fuhu 2018-10-22 02:43 PDT![Fuhu Logo]()
"Happiness Amabassador"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Fuhu (Less than a year)
Pros
The gym was awesome. The food was great. Coworkers were cool too.
Cons
You had to work holidays. Frequent meetings to remind you that you were a subordinate.
Fuhu 2018-06-19 20:19 PDT![Fuhu Logo]()
"Fun place to work while it lasted"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Fuhu full-time
Pros
get you out of your comfort zone!
Cons
long hours and last minute changes.
Fuhu 2018-02-27 14:40 PST![Fuhu Logo]()
"SDE2"
StarStarStarStarStarI have been working at Fuhu full-time
Pros
communication, good technology, free lunch
Cons
not one care what you do
Fuhu 2018-01-17 23:55 PSTHelpful (2)
![Fuhu Logo]()
"Sadness Ambassador"
StarStarStarStarStarDoesn't RecommendNo opinion of CEOI have been working at Fuhu (Less than a year)
Pros
Working inside a building w/ AC.
Cons
Everything that you could ever not want in a job:
-Mismanagement
-Taking advantage of employees by fear
-Scaring employees into working holidays
-No growth
-No lifeAdvice to Management
Quit. Let someone else w/ a business sense and real empathy, and ethics lead.
Fuhu 2017-10-20 14:22 PDTHelpful (3)
![Fuhu Logo]()
"Worst experience Ever!!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Fuhu full-time (More than a year)
Pros
Free snacks, food and drinks
Cons
This company was at first a wonderful place to work. I absolutely loved my direct bosses and coworkers. I quickly was promoted from CS Agent to Senior Team Lead with three other TLs under me. We had the center running like a well oiled machine. After about six months they brought back the manager that had first ran the call center to the ground. It was a joke the way he treated people and thought things should run. The president was an arrogant/Dictator, Robb Fuji, also. He had his entourage of yes men following him around constantly. He changed everything for the worst. One thing I remember was that you could never leave when your shift was done even if your work was done. I would be expected to open at 6am and then stay till 10 or 11 for a meeting. The idea was to humiliate others and scare people for their jobs if you had anything to say back. The old manager was verbally abusive and just has the worst attitude. The presidents idea of how a call center should run is chaos and people running around like chickens with their heads cut off. Oh I could go on but no need they went bankrupt and closed down all offices. It's sad for those that lost their job to this dictator and his minions. Thankfully I had found myself a new and NORMAL place to work before that happened. If you see this president or CEO running another company. RUN... RUN FAR FAR AWAY... Check out their article on Inc. 500 it says it perfectly
Advice to Management
Great job running the company to the ground. Learn to respect your employees rather than using scare tactics for people's jobs to be abusive and overly work people.
Fuhu 2017-08-20 13:32 PDTHelpful (1)
![Fuhu Logo]()
"nabi cares - call center in disguise"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Fuhu full-time (Less than a year)
Pros
HR (Laura Pallas) was absolutely fantastic and extremely accommodating. The employees were super talented and hardworking. I made a lot of friends working here.
Cons
$2.00 raise from $13-$15 in 8 months. The company tried very hard to tell us that we are not a call center, and overcompensated by ridiculous group exercises, hands-on meetings where everyone is forced to clap, yell, and smile all the time. Overbearing fake enthusiasm filled the cubicle air because our job title, after all, was called being a "happiness ambassador"
Advice to Management
Take better care of your employees and not try to do so by forcing everyone to play charades. Do your best at staying away from management politics, because gossip was part of the job description at nabi cares.
Fuhu 2017-04-07 16:33 PDT![Fuhu Logo]()
"Just don't."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Fuhu full-time (Less than a year)
Pros
Awesome food, coworkers, and an onsite gym
Cons
No time to use the onsite gym as call center employee except for lunch as it closed early/opened late. A lot of politics. Didn't seem like higher ups cared.
Fuhu 2017-04-08 17:26 PDT![Fuhu Logo]()
"great co-workers, management leaving something to be desired"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Fuhu full-time
Pros
- free catered lunch 2x per week (this has changed i hear)
- smart, competent coworkers
- great managers
- on-site gym with personal trainersCons
- dictatorship
- upper management like to micromanage (even in departments they had no experience with)
- unflexible hours
- "unlimited" vacation but with almost no opportunity to actually exercise themAdvice to Management
learn to delegate responsibilities/decisions/projects to your managers. they're much more capable than you think.
don't burn bridges just because of "imagined" personal grievancesFuhu 2017-03-15 13:29 PDT
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