Fulton Financial Reviews | Glassdoor

Fulton Financial Reviews

Updated September 14, 2017
59 reviews

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3.2
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Fulton Financial Chairman, President, and CEO R. Scott Smith Jr.
R. Scott Smith Jr.
17 Ratings

59 Employee Reviews

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  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fulton Financial full-time

    Pros

    Great corporate culture and a really food place to work

    Cons

    Limited advancement opportunities and inconsistent management principles


  2. Helpful (1)

    "great people but lacking work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fulton Financial full-time

    Pros

    great people and great benefits

    Cons

    no work life balance, everyone does 2-3 full time jobs

  3. "The good, the bad and the in between"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invdividual Contributor - Corporate HQ in Lancaster, PA
    Former Employee - Invdividual Contributor - Corporate HQ in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fulton Financial full-time (Less than a year)

    Pros

    I worked at Fulton for three years and the company is stable and well respected in the Lancaster PA area. It can be a great place to work or an absolutely terrible place to work depending upon your department and supervisor. The company has good intentions, a nice but noisy work environment (cube farm), friendly co-workers, and decent benefits (salary is low so if you go there you would cut your best deal when you are offered the job).

    Cons

    Who knew that the banking business could be so stressful! No action plan and always in a state of crisis in the corporate HQ. We spent way too much time putting our fires and responding to last minute demands that really did not allow us to do our best work. Fulton needs to simplify and be more thoughtful about business goals. The inability to work remotely is so old fashioned - there seems to be a lack of trust among management to let team members work from home! There is a lot of talk about remote work but no plan of action ... of course some managers are able to work remotely while the rest of us were required to come in Mon thru Fri 8AM and work way past 5 PM to get the job done. Constant emailing by managers 24/7/365 also made the job very stressful. Forget about having a nice relaxing family vacation - if you are not checking your email from your phone, then you will be swamped and stressed when you return from your vacation. Overall, not a good experience and glad to have moved on in my career. I took a job at higher pay with reasonable expectations and better working schedule. My new company is fair and truly cares about me.

    Advice to Management

    Get your priorities straight and realize that all employees deserve to work reasonable hours and have a life outside of Fulton.


  4. Helpful (1)

    "Misleading Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative
    Former Employee - Service Representative
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fulton Financial full-time

    Pros

    Great atmosphere, coworkers and managers are very supportive. Credit card promotions are almost always going on, so there's incentive to selling them. Plus there's often free food or food trucks around, so you'll never go hungry!

    Cons

    It wasn't stressed enough during the interview process that it was mandatory to try to sell a product or service every phone call (even to irritable customers). It also wasn't stressed that we had to sell 6 credit cards per month and 6 services. I never wanted to work in sales and I always felt like we were pitted against each other and unfairly compared to reps who had been there years. Also, training focused too much on procedures and rarely on policies. When it came time to actually perform the job, I ended up doing things I shouldn't have because it was never explained to me. Many (but definitely not all) employees in other departments are quite incompetent, and we're responsible to clean up their messes and take the blame from customers. The CEO and some areas of management (outside the dept) have a reputation of acting like they should get preferential treatment. Finally, there's promise of upward mobility, but you must meet a 4 out of 5 on all parts of your evaluation (including sales) for 6 months straight to even qualify to leave the department.

    Advice to Management

    Stress more that this is a service AND sales position. Also, give us a way to report other employees' errors (which are sometimes huge) without feeling like we're tattling.


  5. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fulton Financial full-time (More than 5 years)

    Pros

    There are no pros I can think of.

    Cons

    It's all about who you know not about the job you do. If they do not like you they will either make your life so miserable you quit or they will find a reason to let you go.

    Advice to Management

    Come down out of your ivory tower and see what actually goes on in the real world. The employees are unhappy but you don't care as long as you get your fat bonus at the end of the year.


  6. "Mid-size People-oriented Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fulton Financial full-time

    Pros

    Good work/life balance; friendly, non-confrontational culture; great people

    Cons

    Lots of organizational change, maybe too much. Lacking in more advanced skills like project management. Pay is not competitive.


  7. "Wishy-Washy management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fulton Financial full-time

    Pros

    Team members are amazing and supportive.

    Cons

    Management is friendly but constantly changes their mind, including on backing you up with decisions and ideas.

    Advice to Management

    Make a decision and stick with it.

  8. "Not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Fulton Financial full-time

    Pros

    Good benefits. Nice people to work with.

    Cons

    technology is far behind where it should be. Managers are not supportive. Raises are small.

    Advice to Management

    Senior management should be more present and visit with the employees once in a while, so they can get to know the people who are working hard for them.


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller
    Recommends
    Positive Outlook

    I have been working at Fulton Financial part-time (Less than a year)

    Pros

    The sky is the limit

    Cons

    Not really any complaints here


  10. "Dont want to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fulton Financial full-time

    Pros

    Program was advance training, and building a risk mgmt department
    Loads of opportunity
    Mostly Good people who care

    Cons

    Management does not understand/know what they are doing
    Unrealistic expectations
    Unclear goals
    Harsh performance reviews

    Advice to Management

    Dont hire consultants, hire people from the community you serve


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