Furniture Row Reviews | Glassdoor

Furniture Row Reviews

Updated April 18, 2019
218 reviews

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2.9
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Furniture Row CEO Barney Visser
Barney Visser
123 Ratings

Employee Reviews

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Pros
  • "The pay is good if you can sell and because of the high turn over rate there is opportunity for advancement" (in 12 reviews)

  • "Good pay structure overall that escalates" (in 16 reviews)

Cons
  • "Long hours and no support staff" (in 37 reviews)

  • "Everything you read on here about the poor work/life balance is entirely true" (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Furniture Row full-time (More than a year)

    Pros

    Management listens and acts when necessary. I feel like I have a voice and everyone is there for me whenever I need them for help or if I have any questions. The training is one of the best training programs I have ever seen in a company. They continue training and education throughout your career, not just in the beginning so you can tell that the company truly cares and invests in your future.

    Cons

    I truly can't think of any cons. Every job has it's good and bad days but everyone here works as a team.

    Advice to Management

    Keep doing what you're doing! This company is growing in a great direction. I can tell that upper management is being more involved, engaged, and transparent.

    Furniture Row Response

    May 16, 2018 – Executive Assistant

    Thank you so much for taking time to review us - we appreciate you!


  2. "Good place to get your feet wet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interior Designer
    Former Employee - Interior Designer
    No opinion of CEO

    I worked at Furniture Row full-time (Less than a year)

    Pros

    Beautiful showroom, potential to make a lot of money, great managers

    Cons

    Can be a while before your client decides to buy, commission based can be difficult

  3. "Fine until management change"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Furniture Row full-time (More than a year)

    Pros

    Good money and family atmosphere

    Cons

    Long hours, slow customer base, delivery was a gamble.


  4. "RUN!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Draper, UT
    Former Employee - Visual Merchandiser in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Furniture Row full-time (More than 3 years)

    Pros

    Creativity
    5 day work week
     That’s about it

    Cons

    Horrible Management with no business experience or how to manage


  5. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Selma, TX
    Former Employee - Assistant Manager in Selma, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Furniture Row full-time (More than 3 years)

    Pros

    I was there from almost 5years. I loved it. My coworkers were all 10+ year veterans with the company, very awesome people in company. Became more of a family, u out are always there. The pay is all commission so you control your destiny. Paid training game in Colorado. Promotions from within, if able to relocate advancement is a HUGE plus!

    Cons

    Long hours. Work every weekend and holiday. The pay incentives for assistant management could be a tad bit better, but not bad. Definitely a better 7i (minimum) pay. We do a lot in the stores. Insurance needed some work but they just changed it so maybe better. Not nothing to complain against the actual job itself. Company is great.

    Advice to Management

    My manager was AWESOME!!!! maybe just update the technology in the store, I know it is expensive but will match the nice new FR look.


  6. Helpful (1)

    "Hard working and casual environment but very limited growth tops in less than a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Furniture Row full-time (More than 3 years)

    Pros

    The flexible hours and comfortable attire make getting ready for work easy.

    Cons

    The challenges of political culture and communication can adversely affect pay.

    Advice to Management

    Changes in the culture must come from the top.


  7. Helpful (3)

    "Avoid if you value work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Waterloo, IA
    Former Employee - Store Manager in Waterloo, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Furniture Row full-time (More than 3 years)

    Pros

    If you're single and don't mind working a lot of hours this could be a good opportunity to make decent money if you're in a well run store in a good market.

    Cons

    -Severely understaffed stores put an enormous stress on the employees, especially management.
    -Not much work is outsourced so even as a manager you will be cleaning bathrooms, dusting and vacuuming the store, unloading trucks, repairing furniture, etc.
    -Management has a small override based on store production but a large majority of the paycheck is still commission based meaning that on top of all the regular managerial tasks, janitorial tasks, training new employees, customer service, and inventory you still have to compete for sales in order to make a good paycheck each week.
    -You will be working every weekend and late nights with few exceptions. Work days will also frequently exceed the scheduled 11 hours if you want to make progress in the store.
    -Commission based pay so it's very difficult to keep a budget as paychecks can potentially vary from as little as $300/week to $2,000/week depending on the time of year as well as how good you are at sales.
    -Very little respect for home life. It was always implied that your priorities should be with the store and family events were secondary. If you did choose to do more with family or was looked down upon. Even though the company always talks about family values, it doesn't practice what it preaches.

    Advice to Management

    -Give your managers a salary as opposed to keeping them on commission so that the sales team can get more sales and the managers can actually focus on managing the store.
    -Reduce the number of hours worked, either have teams work in shifts or close the stores earlier, you will have less burn out and turnover.

  8. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Denver, CO
    Current Employee - Sales Consultant in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Furniture Row full-time (Less than a year)

    Pros

    People, 4 day work week

    Cons

    100% commission which is difficult during slow times of the year

    Advice to Management

    Develop people faster


  9. "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Furniture Row full-time

    Pros

    Some free time
    Make my own schedule

    Cons

    Too much work without a chair builder.


  10. Helpful (7)

    "A once great company is now a horrible place to work or shop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Furniture Row full-time (More than 10 years)

    Pros

    If you can turn back time, this company was once a good place to work & buy furniture.

    Cons

    Company has become a good ole boys club. A few in upper mgmt have driven this company into the ground by hiring friends & ‘Yes Men’ into Management & Regional positions.

    Advice to Management

    Get back to actually listening to your employees, especially Managers & Salespeople. Now upper management simply asks employee’s opinions to see if it differs from their own. If it does, they will find a reason to get rid of you. The remaining people just smile & keep their opinion to themselves if they are smart. Stop pretending company has ‘Family Values’ Culture & actually start treating your employees like human beings.