FutureSearch Trials Reviews | Glassdoor

FutureSearch Trials Reviews

Updated April 26, 2017
6 reviews

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2.2
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Donald J. Garcia, Jr., MD
3 Ratings

Employee Reviews

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  1. "Hit the Ground Running"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FutureSearch Trials full-time

    Pros

    Approachable management, occasional free lunches, laid-back environment, ambulatory patient-base, work autonomy.

    Cons

    Little training, small chance of upward mobility, no HR department, mediocre health benefits.

    Advice to Management

    The company could really benefit from a semblance of structure in terms of training, SOP communication and HR issues for new hires and existing employees. I sometimes miss having a sense of a corporate culture / direction.


  2. "A great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Coordinator in Austin, TX
    Former Employee - Clinical Research Coordinator in Austin, TX
    Recommends

    I worked at FutureSearch Trials full-time (More than a year)

    Pros

    There are a lot of bad reviews of this company, but I don't think they are all fair. FutureSearch is a small research company that works very hard to be great at what it does. It is a fast-paced environment, as most research is, and a lot of learning is done on the job. This is what I think turns most people off. Also, being a small company, there are not an endless amount of supplies like you find at a large corporation, but we were never lacking what was necessary to complete your job. If you are someone that likes to be busy and wants to do challenging and rewarding work daily, this is a great place!

    Cons

    The only downside is that there is not a whole lot of room for growth, since it is a small company.

  3. Helpful (3)

    "I wish I could give 0 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Researcher in Austin, TX
    Current Employee - Clinical Researcher in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FutureSearch Trials full-time (Less than a year)

    Pros

    There were a few very dedicated, exasperated employees that, for the sake of mutual lamentation, made coming into work not entirely painful.

    Cons

    Where to begin?

    Extremely disorganized workflow and operations processes.
    Virtually nothing in the way of onboarding or training.
    Unresponsive, frequently absent management.
    Unmanageable workload, mixed with an overly full patient schedule.
    Poor Compensation.
    Outdated equipment and serious lack of basic office supplies.
    High rate of turnover.
    Clinical negligence.

    Advice to Management

    Rather than siphoning as much profit as possible from this ethically dubious operation, invest some of the revenue into paying your employees an appropriate wage and hire more employees to alleviate chronic understaffing. Provide, at the very least, the minimum materials requisite for a legitimate business enterprise. Create an HR department or at least an HR manager.


  4. Helpful (2)

    "Not Recommended unless no other option"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CRC in Austin, TX
    Former Employee - CRC in Austin, TX
    Doesn't Recommend

    Pros

    It seemed like a good place to work at first: small office lent itself to doing a variety of clinical research tasks and you got to know your fellow coworkers well.

    Cons

    As a CRC you were expected to handle upwards of 6+ protocols, then they wanted you to train in different divisions, one in south Austin. On many days one would have overlapping subjects, sometimes 3 at a time and was expected to see all of them and do everything as expected. It was insane! This model led to unnecessary levels of problems, stress and low morale. CRCs had no control over their schedules; complaints to management were never heeded; they did not care one bit about how this affected the CRCs; they were treated live endentured servants. Anyone who dared to complain were labeled whiners or complainers. This led to repeated firings and high turnover. The place had some great workers who stuck it out but have apparently since left. Thank goodness they got out! Long hours, work on the weekends, and lack of appreciation by management makes this a really bad place to work. Only work here if you know you will be leaving, hopefully, on your own terms.

    Advice to Management

    Not supplying basic computer equipment, like a monitor, pens, post-its, and computers from the 21st century is really not too much to ask when the CEO and upper management flaunt their wealth all the while offering no bonuses to the staff who are the backbone of the company. You all should be ashamed of yourselves for the way you have treated your employees over the years.


  5. "The only thing that didn't suck was a few coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Recruiter in Austin, TX
    Former Employee - Call Center Recruiter in Austin, TX
    Doesn't Recommend

    Pros

    I am drawing a blank here. The only things that I can truly say were okay about this job were a select few employees and the patients. Sadly they are severely mistreated by upper management though.

    Cons

    Terrible customer service, upper management treats lower positioned employees as if they are stupid and worthless, multiple occurrences where management belittled and dehumanized patients, little to no acknowledgement of the dire need of office supplies even when requested multiple times, absolutely terrible insurance not even worth paying for, no dental/vision/life/401k, conflict/resolution skills within the workplace are obsolete, no HR

    Advice to Management

    The owners need to start fresh and replace upper management with people who are experienced and knowledgeable in clinical research. Learn to hire people who at least know how to speak on a telephone and use a computer simultaneously and have good grammar and writing skills.


  6. "Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    holiday pay
    off weekends
    coworkers were great

    Cons

    pay is good but definitely deserve more for the work thats done there
    bosses show favoritism and are very unprofessional.
    they cannot take constructive criticism

    Advice to Management

    learn how to take constructive criticism to help improve your skills which will then in turn help your employees improve