Fuze Reviews in San Francisco, CA | Glassdoor

Fuze San Francisco Reviews

Updated March 27, 2017
47 reviews

Filter

Filter

San Francisco, CA

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Fuze CEO Colin Doherty
Colin Doherty
0 Ratings

47 Employee Reviews

Sort: Popular Rating Date

Pros
  • Free lunch, happy hour and coworkers (in 19 reviews)

  • Work-life balance - flex time off, work from anywhere policy, and no guilt in taking advantage of the policies (in 9 reviews)

Cons
  • Since there was no one on the internal team to report this incident to, I just quit (in 7 reviews)

  • Lack of transparency and foresight (in 4 reviews)

More Pros and Cons

  1. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Fuze full-time (Less than a year)

    Pros

    Flexible culture, stack includes Python and Golang

    Cons

    Legacy code can something be hard to maintain


  2. "No HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fuze as a contractor (Less than a year)

    Pros

    Great people & company culture

    Cons

    I was here briefly as a contractor and there was no HR at the time since the company had just downsized to under 50 people. The employee I was working with physically assaulted me (my shoulder) and I did not know who to report her to since there was no HR. The only "HR" person was a temp who was a recruiter... Since there was no one on the internal team to report this incident to, I just quit. This experience here has scarred me for the longest time. But I wish this company well. Seems like they've expanded and hopefully there's some type of HR team...you def don't want to have your scandals coming out like Uber has...

    Advice to Management

    N/A

    Fuze Response

    Mar 28, 2017 – Director

    We do not tolerate aggression of any kind by anyone in the company. Please reach out to our Chief People Officer, Mary Good at mgood@fuze.com so that we can address this situation immediately.


  3. Helpful (5)

    "People were Great but lack of advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Development Representative in San Francisco, CA
    Former Employee - Account Development Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - A lot of great people to work with
    - there were always outings with peers post work
    - good product

    Cons

    - lack of advancement opportunities
    - the ceo at the time did not really care about the employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    "Lost to the competition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in San Francisco, CA
    Former Employee - Software Developer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fuze full-time

    Pros

    SF downtown location

    Very talented individuals with lack of direction

    Unlimited vacation

    Cons

    No one knows about the product, absolutely no marketing.

    concentrate on Marketing and sales before you lose your ground.

    Competitors are way ahead with the technology and market share.

    Product is very unstable, basic functionality does not work on some occasions.

    I have been using competitors of Fuze and they work seamless without any issues.

    Advice to Management

    You will need to market this product to survive the tough competition.

    Focus on stability of the product rather than the visual appearance.

    Invest in better marketing and sales strategies.


  6. Helpful (7)

    "Terrible leadership and subpar product"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Fuze full-time

    Pros

    Like most other startups, the culture is great. Free this and that, albeit with a lot of vapid, frat types... but they treat their employees right.

    Cons

    Product is hyped up.
    People are full of themselves. It's astonishing to see some people in leadership who feel like they can do whatever they want.
    This place is Not merit-based. It's popularity based.

    Advice to Management

    Pay attention to integrity, honesty, hard work...rather than people who are fun and that you like.


  7. Helpful (1)

    "Great Product, Vision, CEO and Board"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in San Francisco, CA
    Former Employee - Business Development in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fuze full-time (More than 3 years)

    Pros

    This product is amazing. from the day it was incepted nearly 7 yrs ago as a white-boarded concept to today, it has just gotten better and better. Our customers love it. The CEO is open, communicative and has good vision. The Chairman is the best you could hope for and is so supportive of the company. The team is committed, driven, of high integrity and hard working.

    Cons

    Lot's of employee turnover. Some turmoil in engineering. would be nice to not have so many offices.

    Advice to Management

    Just keep charging hard. You are leading us in the right direction. Stay solid on strategy and don't let committees deviate from your vision.


  8. Helpful (3)

    "Great new environment and positive energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Ops Engineer in San Francisco, CA
    Current Employee - Lead Ops Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    The new management is great and product is moving up. Free lunch Fridays and Pizza Thursdays. Nice energizing athmosphere with positive feeling. Company is spending resource for trainings to keep in touch with latest technologies.

    Cons

    A great product needs efforts to make it happen and this is why all people in the company are dedicated on that part. If you are willing to find a place to develop your skills, this is the right example. Not recommending to people willing just to lay out on the couches or play on the ping/pong table.


  9. "Getting better ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Decent, trustworthy, down to earth, transparent management team who believe in the people and the product
    Product that's improved significantly in quality and has a better interface than most competitive products
    A lot of interesting challenges and problems to solve

    Cons

    With recent attrition there's a lot of work and hiring is an uphill battle

    Advice to Management

    Stay focused on the business
    Continue to build trust with the employees


  10. Helpful (5)

    "Stellar product, amazing people, huge opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    Fuze is loaded with talented individuals who work in a highly collaborative matter. Just check out our product! You can literally see progress in motion. Fuze addresses the Evolution of the Workplace: Mobile, Global, Always On. And we drink our own champagne. Here the employees shoulder a lot of the responsibility, but they are trusted to get the job done. The downtown SF location is awesome and will get even better with our move to the 9th floor next month. Gorgeous views.

    Cons

    Turnover over the past year has been distracting. Very aggressive growth targets which keeps everyone stretched thin.

    Advice to Management

    Make very smart hires in 2015. Continue to assign value to the unique nature of Fuze's culture. It's the heart of our organization.


  11. Helpful (3)

    "Good opportunity in a great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fuze full-time (More than a year)

    Pros

    Solid leadership that is pumping new blood into the company. The Executive Team has been successful at every other stop and it is only a matter of time before they start making serious gains on their competition. Good opportunity for a sales person as the sales team has been thinned out so the territories are large and the leads plentiful. Collaborative work environment, really great personalities in the company.

    Cons

    Obviously the last 2 years have been rocky. Still some people that don't believe in the new vision or direction, however I expect those people to leave soon. Transition has been painful but that pain is starting to alleviate a bit.

    Advice to Management

    Define go to market strategy, get creative with pricing structure, spend money on marketing, retain the great people still at Fuze by being transparent and incentivizing them to reach their goals.


Showing 47 of 203 reviews
Reset Filters