G/O Digital Reviews
40% would recommend to a friend
(154 total reviews)
52% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Management has no idea what direction they want to go with the company." (in 19 reviews)
- "Bad managers and leaders alike" (in 11 reviews)
- "Upper management was more often that not lacking in understanding or support." (in 9 reviews)
- "Low pay and really only gives raises during a designated time once per year." (in 6 reviews)
- "No leadership whatsoever." (in 4 reviews)
Ratings by Sexual Orientation
This rating reflects the overall rating of G/O Digital and is not affected by filters.
Found 154 of over 158 reviews
Updated Nov 22, 2021
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- 5.0Nov 22, 2021Senior SEO StrategistFormer Employee, more than 3 yearsPhoenix, AZ
They were a great team of people to work with.
The company was closed and employees were laid off with little compensation or time.
- 3.0Aug 6, 2016PPC SpecialistCurrent EmployeePhoenix, AZ
Tim the CEO is a fantastic leader. He communicates well and on a regular basis. He knows most employees by name in the Phoenix office even though he's based out of Chicago. Free snaks, coffee, tea in the break room. Co-workers are hip and fun to work with. The office is decorated well.
Middle management is puzzling. No one really takes the lead and people are off on different projects constantly. Front line people are often left to fend for themselves and battle over who will help meet deadlines when everyone is already swamped. Due to high turnover accounts are constantly transferred around. If you're the go-to person you are rewarded by getting the problem accounts and tougher workload but no raise. Annual raises are so low they are borderline insulting and do not keep up with the cost of living. Also, they are pro-rated for new hires. The medical benefits are terrible. Very high deductible before insurance pays anything ($1600 I think?) so I basically have to pay 100% of all my doctor visits. They have 10 free teledoc appointments, but sometimes I have to see a doctor. Excessive overtime is the norm. Everyone is so burnt out they have a hard time making conversation. The downtown Phoenix location is a pain to get to. It's in the middle of the ASU downtown campus, and you have to park in a parking garage. Oh and work makes you pay to park. It ads 15 min each way to the commute to be located here.8
- 3.0Oct 26, 2016Digital Marketing ConsultantFormer Employee, more than 1 yearPhoenix, AZ
Relaxed dress code. Game room with foosball, pingpong, and PS4. Generally nice people to work with. Free snacks and coffee. Phoenix location is downtown, so next to some great places to dine and visit.
Compensation plan just recently changed so that the higher "base salary" promotion can no longer be achieved for the Inside Sales team. Comp plan seems to be getting cut as the company grows. Tegna's former parent company recently bought out another digital marketing agency and soon to be taking most, if not all, of their accounts with them that G/O Digital is fulfilling. There may be some major cuts when this happens in 2017. Benefits are garbage for being a Tegna company. At my time of employment, had a 4K family deductible, with 80/20 co-pay after hitting the deductible. Getting any special requests fulfilled can take a long time. Can be frustrating when your entire business model is centered around servicing your customer's needs. Have to park in the AZ Republic Parking Garage a block away and no parking below the 3rd level. So parking can take some time.4
- 5.0Feb 24, 2017Social Ads SpecialistFormer Employee, more than 1 yearPhoenix, AZ
I recently got laid off from G/O and am giving 5 stars to this great company, so take it to heart, this is a solid company that cares about you and it shows. Things are transitioning as they do in any business and it required that the workforce be modified accordingly and this is where they shined. The CEO worked out a plan and a deal that would give the laid off personnel 60 days notice and severance on top of that - so we have the time we need to find a new place to work. I've never heard of this before and what this company has done to help preserve the financial states of the people they care about (their employees) and the really care and it shows, is absolutely amazing. Thank you so much G/O for being a great company while I worked here (and am for another 60 days or so from now) and a great company when things changed. Props to Tim Fagan and all of the people who made this happen and for doing the best possible thing you could in this type of situation. Other Pros - culture is awesome, snacks snacks and more snacks, Great cafe for breakfast and lunch, amazing people to work with, solid fun job
It's hard to write cons for this company bc I have enjoyed working here so much and have found such a great group of ppl to work with. Any job isn't all roses, but this one came close.1
- 5.0Apr 15, 2016Director of Pre-SalesCurrent Employee, more than 3 yearsPhoenix, AZ
I love working for G/O Digital. I have been with the company for 3 years and had positions in Sales and Strategy. G/O has had growing pains like many other organizations who have experienced rapid growth. In the time I have been here most of these changes have been tremendously positive for the business and employees. The company responds to feedback from our customers and our employees. The organization truly cares about employees and provides opportunity for growth. I have experienced growth in my personal career, and watched many colleagues receive promotions and career changes after proving themselves. The leadership team is responsive to feedback, and works hard to enable a culture that is both performance driven and fun. There are many ongoing incentives for superior performance like the "lever up awards" which provide both financial and public recognition for exceptional work. Sales reps are given more autonomy in selling then anywhere else I have worked, with a very aggressive compensation plan that rewards performance
At times there is too much process. As we grow, these processes become more important for scalability, but we need to retain our ability to move fast and be nimble.3
- 4.0Dec 17, 2015Biz DevCurrent Employee, more than 3 yearsPhoenix, AZ
-this company supports a very unique culture that fosters each person's individuality along with their opinions -looking to progress their company very quickly and if you are willing to work hard and dedicate time it will pay off 2 fold -great leadership now in place and have a common goal -coworkers are a blast to work with and the company culture team has done a great job to build great amenities and events for employees to partake in -foster a culture of internal growth. many long term employees have grown through the ranks and impacted the business through their growth
-sometimes it is hard to push the envelope due to the size of the company, but leadership is working on that -as with any company, certain people in management roles are difficult to deal with
- 2.0Jan 8, 2016Anonymous EmployeeCurrent EmployeePhoenix, AZ
The people are fun and it is a young office. Free snacks on Thursdays and free breakfast on Fridays. Once in awhile will give gift cards for a job well done. Flair is given out (think Office Space). They organize culture activities and events. The work can be fun if you are in the right department, but you have to like what you do to be content here.
Don't expect upper management to care that much about you if you are in Fulfillment. Low pay and really only gives raises during a designated time once per year. CEO was asked about the high employee turnover at one meeting, which there is a lot of and a lot of useless meetings, and he responded something to the effect of "people always come and go." Usually get the vibe that they only care that the work gets done, not as much about the people who do it. Only will hire you up if someone leaves, and would rather hire outside than promoting good people from inside. Some managers make it obvious that they don't want to be there either and many managers fall into their roles (when someone quits) and don't know what they are doing. A good place to start your career if you are interested in digital marketing, but don't expect this to be a long-term gig.8
- 2.0Nov 18, 2016Social Media ManagerFormer Employee, more than 1 yearPhoenix, AZ
Great co-workers! Most are knowledgeable and are team players. Just all around great people to work with.
VP Management in their fulfillment department is out of touch and cold. While they may get along with some more influential folks in the department, the silent majority is constantly looking over their shoulder and feels ignored. It is also a completely micromanaged environment. If that's your thing, then this is the place for you, otherwise, look elsewhere. While G/O has great people that you will interact with on a daily basis, you are vastly underpaid for it. Think 15-20k below the average salary for Phoenix. They like to hire kids fresh out of college who typically don't know any better and management will let you know that someone who is willing to work the salary is right behind you. Health Insurance is also pretty bad. G/O is also facing a business crisis and will be losing one of its major partners in June. Outlook could be shaky.20
- 2.0Mar 29, 2018Anonymous EmployeeFormer Employee, more than 1 yearPhoenix, AZ
- Fairly diverse - Startup-like environment - Decent benefits (if you're single) - Good opportunity to work with a variety of different verticals and teams - Would recommend if you're fresh out of college If you're new to marketing, apply, get your experience and leave in two years or so.
- Slow moving, resistant to necessary changes and innovation - Poor management at the CEO level - Top-heavy decisions from upper management at times feels nonsensical and unwilling to keep up with rapid changes in digital marketing - Too much gatekeeping and hurdles in production processes - Little room for advancement (in fulfillment) unless you're close friends with a team lead or someone in upper management - Double standard in terms of employee performance and expectations compared to other teams - Heavily underpaid compared to local competitors and what they offer - Environment can be immature at times and highly unprofessional Wouldn't recommend if you already have extensive digital marketing experience. You will learn nothing new here (except for what not to do in marketing).8
G/O Digital Reviews FAQs
G/O Digital has an overall rating of 2.8 out of 5, based on over 158 reviews left anonymously by employees. 40% of employees would recommend working at G/O Digital to a friend and 30% have a positive outlook for the business. This rating has been stable over the past 12 months.
40% of G/O Digital employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated G/O Digital 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.