G&S Business Communications Reviews | Glassdoor

G&S Business Communications Reviews

Updated January 2, 2018
36 reviews

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3.5
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Luke Lambert
12 Ratings

36 Employee Reviews

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  1. Helpful (1)

    "Good company, good people, limited client account base."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at G&S Business Communications full-time (More than 3 years)

    Pros

    The people at G&S are great. Managers and peers are friendly and accessible and I always felt valued and very comfortable sharing ideas, offering feedback, etc. Benefits were also good, with a nice amount of PTO that accumulates over time, good healthcare and 401K plan. Agencies get a bad rap for their long hours, but I always found work-life balance at G&S to be very achievable. There are managers who seem to be "online" at all times, but even at the manager level I think G&S is a place where employees can establish boundaries and achieve a healthy work-life balance. The company is also making a dedicated effort to improve its culture, with more frequent fun activities and professional development opportunities.

    Cons

    The main issue, and the only significant issue in my opinion, is that employees often only get to work on one account and this is especially true in the Raleigh office. The account is in the ag chemical space, and the work can feel dull with very similar projects being done each year. It can also be hard for employees to transition their career elsewhere after having been at G&S awhile because they've been working in such a narrow area.

    There's not a very friendly policy toward work from home / flexible work schedules, either, which can be frustrating since the bulk of the work can very easily be done from home and managed independently.

    Advice to Management

    Invest more in diversifying your account base and as you bring in new accounts, don't just hire new people to staff them or give them to the same handful of people -- give more of your employees the chance to work on a mix of accounts. Also, consider ways to improve flexibility -- you have a young employee base that really values flexible work schedules and opportunities to work from home.


  2. Helpful (2)

    "Dysfunctional Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at G&S Business Communications full-time

    Pros

    There are opportunities to take on a lot of responsibility/work.

    Cons

    Below average salaries. Unqualified/overworked account supervisors lead to missed deadlines, poor quality work and disappointed clients. Recently, quite a few people have left or been fired shortly after coming on board. Either HR/management is doing a poor job vetting candidates or supervisors are doing a poor job on-boarding and setting unrealistic expectations. There are forced attempts to improve culture agency-wide, but they seem inauthentic.

    Advice to Management

    Invest in more qualified supervisors to improve work quality and internal operations.

  3. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at G&S Business Communications full-time

    Pros

    The people here are wonderful and while the environment is fast-paced, the organizational structure makes it easy for everyone to know what their responsibilities are.

    Cons

    Not many work space perks or extra curricular benefits


  4. Helpful (1)

    "Senior Communicator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at G&S Business Communications full-time (More than 8 years)

    Pros

    Average benefits package - days off, 401k matching, flexible spending account. 8-5 agency; very little after hours or weekend hours which lend to a positive work/life balance.

    Cons

    Below average for agency salaries. High turnover. No work from home opportunities. Employees often are assigned to one client and professional growth is stagnant due to lack of diversity and challenges. Agency grew very fast and hasn’t adapted well. Lots of new programs and changes as the company is trying to create “culture”. Upper leadership issues: lack of communications leads employees to doubt honesty; not many new people or idea sharing at upper levels; play favorites with employees which leads to morale issues.

    Advice to Management

    There has been a lot of recent turn-over. Leadership should listen to employees and strive to make real changes to operations and stop favoritism.


  5. "G&S A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at G&S Business Communications full-time

    Pros

    -HR and Management cultivate a great culture.
    -Great People
    -Benefits
    -PTO
    -Great place to start if you are young in the industry.

    Cons

    -Has some dead weight employees they could stand to get rid of.


  6. Helpful (1)

    "Great work/life balance. Enjoyed my time with G&S"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Raleigh, NC
    Former Employee - Senior Designer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at G&S Business Communications full-time (Less than a year)

    Pros

    Great company with some solid benefits (lots of vacation, pays well, amazing insurance, 401K contributions). The office is always buzzing and the scope of your job is very structured and adhered to. Work/life is perfect - you work 8 hours, you go home. No weekend work. Beautiful office in a great part of Raleigh. Respected in my position. It was the hardest job I have ever left (and only did so because of a chance to 'live the dream' and go non-profit) and would go back.

    Cons

    Lacking in culture which is a difficult place to be a creative. But the leadership team is working really hard to change it so I see great things out of HR/company engagement. I honestly do not have cons here - there is a client or two I didn't love working for (that was for my own personal reasons) so I jumped on other projects and it wasn't a big deal.

    Advice to Management

    I don't have any, I mean - the CEO sent me a birthday card. As in the TOP LEVEL of this company recognized the 'little guy' and made a point to connect. And the VP/top dog in Raleigh is just a really amazing person. I loved the HR department and the project managers are seriously amazing.


  7. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lower level management and long time employees are committed to the organization and each other. Wages and Benefits are pretty standard for this industry and being downtown.

    Cons

    Too many changes to the organizational culture too fast. Not enough communication about what is really going on with the organization. Upper management has become too self absorbed and they are not looking out for those who truly care about the company and want to grow with the organization.

    Advice to Management

    There are some within management who are only concerned for themselves, not the team or the organization. Stop turning a blind eye. Take a closer look at those who have had your back, not their own.

  8. "Junior account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very friendly work environment, flexible work/life balance

    Cons

    Compensation package, career growth timeline,


  9. Helpful (1)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of room for growth as the company is changing and evolving. High level Management & Directors are easy to contact and are very perceptive to employee concerns/issues. Although there is some work to be done, they are committed to building a happy work environment and instilling an enjoyable office culture.

    Cons

    Heavy workloads and tight deadlines, which can be difficult to manage. An office culture that needs some work, but is beginning to gain the attention it deserves.


  10. "An oldschool company with a mixed bag of workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Raleigh, NC
    Former Employee - Account Executive in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Gibbs & Soell Raleigh office has an employee base primarily of young twenty-somethings just out of college. If this is your first job out of college, you'll definitely get the work experience you need to move on to a mid-level PR role within two years, and you'll be surrounded by peers your age. If you're not a great writer, this place will cultivate those skills. The PTO plan was great.

    Cons

    If you're at the Raleigh office, you'll more than likely have only one client, and the work can get pretty dull and repetitive. The management is really the luck of the draw-- some are amazingly kind, care about your career growth, and will be mentors to you. Others are micromanagers who will not hesitate to deploy intimidation practices. After a couple years of working here, I do not think there are many new skills you could learn, since the work is so repetitive. You will get promoted if you do what you are told, but it's not an environment that fosters creativity. Pay isn't great but is about what you can expect for a PR firm.

    Advice to Management

    If you want a company with a high-turnover rate, keep doing what you're doing. If you want to create a strong reputation and get tenure with talent, get with the times and let go of old business practices. Make the office a fun, open place to spend your 8-5. Seek out bold, independent thinkers-- these people and their ideas will set you apart as a firm.


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