G4S Secure Solutions Reviews | Glassdoor

G4S Secure Solutions Reviews

Updated January 19, 2019
1,170 reviews

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2.9
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John Kenning
51 Ratings

Employee Reviews

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Pros
  • "For where I live it had good pay especially compared to other security companies in the area" (in 46 reviews)

  • "Nice pay than most security companies" (in 42 reviews)

Cons
  • "High turnover rate and not many raises" (in 25 reviews)

  • "Very expensive benefits, low pay, no advancement opportunities" (in 44 reviews)

More Pros and Cons

  1. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Milwaukee, WI
    Former Employee - Project Manager in Milwaukee, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at G4S Secure Solutions full-time (More than 5 years)

    Pros

    Great career opportunities and contracts

    Cons

    Contract Security- Contracts can end

    Advice to Management

    None


  2. "G4S security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Armed Security Officer in Boston, MA
    Current Employee - Armed Security Officer in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at G4S Secure Solutions full-time (Less than a year)

    Pros

    They are timely with putting out schedule every week managers are very responsive and keep in contact. Decent pay better than most armed security in the state of Massachusetts without requiring too much experience

    Cons

    Standing all day (outside) required for BOA security workers all year round

  3. "Upscale security officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in San Francisco, CA
    Former Employee - Security Officer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at G4S Secure Solutions (Less than a year)

    Pros

    Great location offers, ability to promote up

    Cons

    Management was uncoordinated and understaffed

    Advice to Management

    Improve internal communication


  4. Helpful (1)

    "A solid company for former LEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Security Officer in Tucson, AZ
    Former Employee - Transportation Security Officer in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at G4S Secure Solutions full-time (More than 8 years)

    Pros

    G4S Secure Solutions USA, Inc. has recognized the value of selecting former Law Enforcement Officers for contracts that support Law Enforcement Agency's. This practice has enabled them to not only meet, but exceed the clients expectations by providing contractors that have the training combined with real world experience to take on the diverse environments and challenges posed to them.

    Cons

    G4S Secure Solutions USA, Inc. supervision, down and the individual client level, struggles to effectively execute their role as leaders. There is a general trend to shy away from selecting strong leaders as there is a perception that a strong leader will push back against management and as a result, create more work for management and cause conflict with the client.

    Advice to Management

    Embrace strong leadership. They are the drivers and mentors of your workforce and are one of the key faces of G4S to clients.


  5. "Decent contract security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Dallas, TX
    Current Employee - Security Officer in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at G4S Secure Solutions full-time (More than a year)

    Pros

    Free uniforms, 40hrs PTO after one year, lots of high level contracts such as facebook, peterbilt, AT&T, etc.

    Cons

    Very expensive benefits, low pay, no advancement opportunities

    Advice to Management

    Hire more operations managers because the small number in Dallas are incredibly overworked for the pay


  6. "Job is great, supervisors are questionable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Willowbrook, IL
    Current Employee - Security Officer in Willowbrook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at G4S Secure Solutions full-time (More than 3 years)

    Pros

    Job is easy, location of work is not terrible, nice environment. Paid holidays, low cost insurance choices.

    Cons

    Current supervisor is questionable. I have not received any responses to my concerns.
    I've also tried to apply to a different site with higher pay, which I was promised an interview due to the site being closer to where I live. No response almost a month later. I firmly believe I'm being kept at my current site because one of my coworkers is inconsistent. This should not be my problem or have it interfere with my career progression.
    This job was going very well until we got a new site supervisor.

    Advice to Management

    Have site supervisors listen to employees and handle issues without having them interfere with other officers' work life.


  7. "Very good company to work for"

    StarStarStarStarStar
    Current Employee - USO in Boca Raton, FL
    Current Employee - USO in Boca Raton, FL

    I have been working at G4S Secure Solutions full-time (More than 5 years)

    Pros

    Open possibilities for career jobs, and recommendations for our young clients in today’s, job market.

    Cons

    Sometimes HR may make an error because we circulate let new students receive experience job market,our young clients, it gets resolved.

    Advice to Management

    Keep emphasizing on Customer Service it represents the company in a positive way and make sure you are people person , mainly.

  8. Helpful (1)

    "Flexible employer and work sites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead
    Current Employee - Shift Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at G4S Secure Solutions full-time (More than 3 years)

    Pros

    They work with you if you are going to school or in the military. The site I am at always tries to accommodate your requested schedule, but sometimes you have to wait until a much more desired shift opens up. Depending where you get put at, the fellow employees are helpful.

    Cons

    Some jobs don't get filled as much as others because of the different pay rates. This makes a job site difficult to man because everyone is mostly looking for the highest paid post. Might have to be stuck working the less desired shift until new officers arrive on your site, which then you can request to move to a better shift.

    Advice to Management

    Communication is key and it solves 98% of any problems in any site. Continue the information right down to the regular officers, keep them in the loop and they will want to work hard for you.


  9. "Great jo"

    StarStarStarStarStar
    Current Employee - Security Guard in Phoenix, AZ
    Current Employee - Security Guard in Phoenix, AZ

    I have been working at G4S Secure Solutions full-time (More than a year)

    Pros

    Great job nice place good pay

    Cons

    None none none none none


  10. "Right On The Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Guard in San Jose, CA
    Current Employee - Security Guard in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at G4S Secure Solutions full-time (Less than a year)

    Pros

    Get you in and out in no time.
    You do what you’re supposed to do (EASY MOMEY)

    Cons

    DON’T PLAY WITH THE TIME GIVEN BECAUSE YOUR TIME IS YOUR DOLLAR.

    Advice to Management

    Just try to be quicker on scheduling, sometimes I’m told at the late minute where I’m supposed to be stationed at (coming from a flex) when I already have that specific date booked. (Causes confusion on both ends) let’s try to be on the same page so we all can eat!