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G4S Secure Solutions

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G4S Secure Solutions

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G4S Secure Solutions Reviews

Updated Jun 6, 2023

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Found 2,728 of over 3K reviews
3.5
64% Recommend to a Friend
67% Approve of CEO

Found 2,628 of over 3K reviews

3.5
64%
Recommend to a Friend
67%
Approve of CEO
G4S Secure Solutions CEO John Kenning (no image)
John Kenning
534 Ratings

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Top Review Highlights by Sentiment

Pros
  • "This company had good pay and always answered any questions you had about scheduling and pay periods.(in 225 reviews)
  • "Uniforms are provided and training is very good.(in 57 reviews)
  • "Flexible hours and met some cool people(in 54 reviews)
  • "You get a good salary and that's what makes it difficult to leave unfortunately.(in 31 reviews)
Cons
  • "Poor management and union help scarce and hard to achieve(in 200 reviews)
  • "No benefits or chances of raise other then moving into managment(in 81 reviews)
  • "Bad supervisors and hiring trouble officers that not qualified.(in 56 reviews)
  • "There is no communication you constantly have to stay on the office to get something done for you.(in 35 reviews)
  • "The managers don't or won't listen to the officer working the account about how the client feels about the service.(in 33 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of G4S Secure Solutions and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    G4s

    May 3, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive of employees and their goals.

    Cons

    Changing of your schedule often.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 3 years

    Meh

    Jun 6, 2023 - Field Supervisor in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Over time always available la

    Cons

    Hard to balance work/personal life depending on position

    Be the first to find this review helpful
  3. Join the G4S Secure Solutions team
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  4. 4.0
    Former Employee, more than 10 years

    Make promises they never intend to keep

    Jan 11, 2023 - Custom Protection Officer in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Adequate pay Quality uniforms provided Opportunity for advancement Additional training available Pay for firearms school Provide firearms and range ammo On the clock when attending outside training

    Cons

    Supervisor have little or no experience Make promises they never plan to keep just to get you to agree to an assignment Will promise you a wage that's they know is wrong to get shifts filled Every site is a different contract meaning different pay grade Frequently supervised on sites by people who have far less experience Clients are lied to on staffing and the officers take the heat for it Good ethically strong employees take punishment for bad employees You will be sent to sites and given instructions for another site then being completely unprepared Frequently sent to sites in wrong uniform leaving officer to get wrath from client If you have an off time, it's not guaranteed. If someone calls off or doesn't show you will be stuck for up to 24 hours. ie: 12 hours shift and replacement no call no show. If you are part time and have to be off to get to full time job they don't care. You are stuck Regional manager doesn't care about employment laws. He's the boss and you'll get over it or get out Insurance provided but extremely overly expensive Promised bonus for recruiting new employees. Brought in 3 friends who worked long and hard and I never saw bonus even after constantly reminding office

    Continue reading
    1 person found this review helpful
  5. 3.0
    Former Employee, more than 5 years

    It's a job.

    Apr 21, 2023 - Bank Protection Officer in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a job, though tedious and dangerous, in hard economic times.

    Cons

    Dangerous work with little support - I had to threaten not coming in to work the next day because after requesting a relplacemnt bullet proof vest for 2 weeks (mine would not fasten around my abdomen, at all), I'd still not been issues one. My life was in real danger (Armed Bank Protection Officer) and it was if they didn't care. Only after informed that I wouldn't be coming in until I received a functional vest, did I receive it... same day.

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Work and Orgranization

    May 9, 2023 - Sales Engineer in Aurora, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work for people into security. The company is based in the UK and faces a lot of US based competitors in the market. Work equipment is provided, travel time and per diem depending on the role.

    Cons

    Could be a lot more structured and standardized to even companies vision and requirements across all offices.

    Be the first to find this review helpful
  7. 2.0
    Former Employee

    Does not value experience or time

    May 19, 2023 - Security Officer in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you live working overtime this company is for you

    Cons

    Don’t expect raises or any recognition for years served

    Continue reading
    Be the first to find this review helpful
  8. 3.0
    Current Employee, less than 1 year

    Good Company to work for

    May 8, 2023 - Campus Safety Officer in Azusa, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company gives uniforms and trains you a little before hannd

    Cons

    The person in charge of giving you your post sometimes won't find replacement for you and they would make you stay for hours after your shift.

    Be the first to find this review helpful
  9. 3.0
    Former Employee

    Good

    May 18, 2023 - Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work for

    Cons

    Salary is on the low side

    Be the first to find this review helpful
  10. 3.0
    Current Employee

    Great company

    Apr 26, 2023 - Security Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company is great. They pay is decent and they're very understanding if issues arise in your personal life.

    Cons

    Some hours may be 12 hour shifts but at least you'll only work 3 days.

    Be the first to find this review helpful
  11. 5.0
    Current Employee, more than 3 years

    Loved working here

    Apr 26, 2023 - Armed Security Officer in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities to work at different sites. Able to move to different states and countries and keep your employment.

    Cons

    Most available shifts are over night hours

    Be the first to find this review helpful
Viewing 1 - 10 of 2,628 Reviews
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G4S Secure Solutions Reviews FAQs

G4S Secure Solutions has an overall rating of 3.5 out of 5, based on over 2,870 reviews left anonymously by employees. 64% of employees would recommend working at G4S Secure Solutions to a friend and 47% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

According to anonymously submitted Glassdoor reviews, G4S Secure Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at G4S Secure Solutions. This rating has improved by 3% over the last 12 months.

64% of G4S Secure Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated G4S Secure Solutions 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at G4S Secure Solutions to be coworkers, career development, compensation and the cons to be culture, benefits, management.

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G4S Secure Solutions Photos

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G4S Secure Solutions photo of: G4S Los Angeles team
G4S Secure Solutions photo of: One of our first contracts in the USA
G4S Secure Solutions photo of: Habitat for Humanity partnered with G4S to build a deserving family a new home
G4S Secure Solutions photo of: At the G4S Monitoring Center
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Glassdoor has 2,870 G4S Secure Solutions reviews submitted anonymously by G4S Secure Solutions employees. Read employee reviews and ratings on Glassdoor to decide if G4S Secure Solutions is right for you.