GAIN Capital Reviews | Glassdoor

GAIN Capital Reviews

Updated October 7, 2017
119 reviews

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2.7
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GAIN Capital CEO Glenn Stevens
Glenn Stevens
67 Ratings

119 Employee Reviews

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Pros
  • Your work life balance is respected and you are expected to work hard and rest well (in 7 reviews)

  • Good place to start after college (in 5 reviews)

Cons
  • I have worked at GC for a long time now and one thing that has never changed is the disgusting way that Senior management treat their staff (in 7 reviews)

  • Low pay-rate, slow paced work environment, not a ton going on for a back office role (in 5 reviews)

More Pros and Cons

  1. Featured Review

    "Great boss, Great team environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Program Manager in Bedminster, NJ
    Current Employee - IT Program Manager in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GAIN Capital full-time (More than 5 years)

    Pros

    Company has plenty of projects to keep staff busy - If you are the type to want to dive in and add your value, this is the place for you. People are friendly/fun to work with - Salary and benefits are good - work/life balance is good - some opportunity to work remote in some positions if you've proven you can get your job done on time/to requirement - Good work/workers are appreciated - Intern program is also a positive to help young people grow in career experience - Some fun activities are planned throughout the year for staff such as Christmas party and summer BBQ - Decent PTO # days is offered

    Cons

    Basic holiday schedule - If you are not motivated to work you may not like it here - Friendly/positive people looking to make an impact do well here

    Advice to Management

    Add company matching for charity donations


  2. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GAIN Capital full-time

    Pros

    The yearly bonus if very good. Higher than other companies.

    Cons

    Not a lot of opportunities to develop your career.

  3. "Client Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Executive in Grand Rapids, MI
    Former Employee - Client Executive in Grand Rapids, MI
    Recommends

    I worked at GAIN Capital full-time (More than a year)

    Pros

    Great company to work for.

    Cons

    Unfortunately the Grand Rapids office permanently closed.


  4. "Thumbs Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Financial Operations
    Current Employee - Financial Operations
    Recommends

    I have been working at GAIN Capital (Less than a year)

    Pros

    A lot of learning, high Pace and good pay

    Cons

    if you are not a fast learner it can be hard at times

    Advice to Management

    None


  5. Helpful (4)

    "1 year max, then run like the godamn wind. Or Avoid like the plague all together."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office in Bedminster, NJ
    Former Employee - Back Office in Bedminster, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GAIN Capital full-time (Less than a year)

    Pros

    Good beginners course into the souless-ness of the corporate world. You get to learn what it feels like to be used, lied to, manipulated, be passed up on job opportunities, and being thought of as dispensable and worthless.

    There really are no pros. Unless you are strapped for cash or have no previous job experience, look for an actual job that will build your career.

    Cons

    The management. Their only interest is saving face, and protecting themselves from their superiors. The departments are run like a popularity contest. Promotions are not given on a merit basis. They make you take some stupid tests to get a promotion. First promotion you receive is larger than the second promotion. How does that even make sense? Shouldn't promotions increase as you stay with a company? That's just part of the backwards logic this company has. Don't trust your managers, they will burn you.
    Monotonous work. Mounting pressures. High turn around rate, and responsibilities are often redistributed to everyone when someone leaves. Company thinks everyone is replaceable and when they can't replace someone their solution is to just redistribute the work to someone else, while not increasing the salary to match added responsibilities. Oh, and if you think this redistribution of responsibilities is temporary you are sorely mistaken.
    Skills don't transfer over in the professional Finance/Investment world. Most of the policies Gain Capital uses are archaic. They don't provide enough in-house training, and education. The longer you work here the more behind you are in building your career. Do yourself a favor and earn your chops, work a year, and run for the hills. You’ll learn a lot more in a month working for a bigger company than you will learn here in a whole year.
    Poor incentives and bonus structure. At first you think that oh jeans, awesome! Oh free bagels on Friday awesome! Oh free coffee! Even better. However, none of these things help repair a toxic corporate culture. Gain Capital can only change if the management is completely uprooted and there is extreme focus and emphasis on their corporate culture. Otherwise it’s just like any other FCM, only a matter of time before it gets swallowed up by another.

    Advice to Management

    No advice. You guys are impervious to advice. You work the system, charm your superiors, and screw over the very employees you manage all while trying to build a "team like corporate atmosphere". I wonder why it never works out.

    When you smile to an employee, and then talk badly behind his back in front of others that's a toxic work place. When it's upper management engaging in these activities that ranges as far as VP's of departments. That is a huge, huge, huge problem. You are replaceable too. Never forget that.

    GAIN Capital Response

    Aug 10, 2017 – VP, Global Head of Human Resources

    Thank you for sharing your experience at GAIN Capital. It sounds like you certainly experienced some challenges during your time here and I hope you felt comfortable raising these concerns to your... More


  6. Helpful (1)

    "Visibility Throughout the Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bedminster, NJ
    Current Employee - Anonymous Employee in Bedminster, NJ
    Recommends
    Neutral Outlook

    I have been working at GAIN Capital full-time

    Pros

    GAIN has afforded me so much exposure to many parts of the business. I've worked from an associate level to managing teams and have had the fortune of being able to see many parts of the organization, and have had a tangible effect on the organizations growth.

    Cons

    GAIN is, at times, not for the faint of heart. Managers are can be "off hands" with the expectation that you will own your career path. If there is somewhere you want to go, you need to push it. This can be a positive thing, and gives you the room to do the things that interest you (assuming you also get your role finished), however for those that are looking to simply put in time, you will feel unfulfilled.

    Advice to Management

    The company is still in the "teenage years" trying to figure out exactly how to run efficiently and get all parts of the "body" to move in cohesion. Management should continue to work to build a team based culture while getting itself more organized and focused on the work that counts.

    GAIN Capital Response

    Aug 10, 2017 – VP, Global Head of Human Resources

    Thanks for sharing your feedback. We do pride ourselves on providing opportunities for our team members to learn and grow in an environment where they can take ahold of the options presented to them... More


  7. Helpful (2)

    "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GAIN Capital full-time

    Pros

    Good place to start after college

    Cons

    No room to grow

  8. "A Dynamin Environment Focused on Team-Culture and Cross-Functional Collaboration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bedminster, NJ
    Current Employee - Anonymous Employee in Bedminster, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GAIN Capital full-time (More than 3 years)

    Pros

    GAIN is a unique place to work. It combines aspects of a lightning-paced, entrepreneurial, start-up with a seasoned, publicly traded, highly-regulated organization. This dichotomy truly makes for a diverse employee experience.

    The Company's culture is inclusive and collaborative. Within departments and across functions, project teams form regularly to meet new requirements in a rapidly shifting landscape. In challenging times, the employee base operates with togetherness and an indomitable spirit.

    Entry level or executive management, we all roll up our sleeves when the toughest challenges present themselves, which makes everyone feel invested and accomplished when we get the results we intend to.

    GAIN allows opportunities for growth, exposure to executives, and a truly rewarding experience.

    Cons

    GAIN could do a better job of laying out more concrete career progression plans for employees. It's difficult to do in a mid-size company, especially one changing so rapidly, but it would serve to help orient individual goals with Company goals.


  9. Helpful (3)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GAIN Capital full-time

    Pros

    Flexible with work from home

    Cons

    Company Culture is not welcoming or friendly


  10. Helpful (5)

    "Senior Operations Specialst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Specialist in Bedminster, NJ
    Former Employee - Senior Operations Specialist in Bedminster, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GAIN Capital full-time (More than 8 years)

    Pros

    If you work the night shift, you are given a small allowance to buy food. Management is oblivious to how their system works, so you can basically do what you want. You are paid a salary, but you still have to clock in and out everyday to qualify for OT

    Cons

    No career path or development. On job training is a joke. Provides no skills that transfer over to other positions. The pay is good if you live on a farm in Nebraska and good luck on getting a raise that matches the rise in inflation and cost of living. Forced into working holidays or become a pariah.

    Advice to Management

    Invest in your employees! Try starting with tuition reimbursement. When your management is toxic, it trickles down to the whole department. Don't let people go while they are serving in the military.


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