GC Services Reviews | Glassdoor

GC Services Reviews

Updated September 12, 2018
482 reviews

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2.8
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Frank A. Taylor
136 Ratings

482 Employee Reviews

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Pros
Cons
  • "Low pay, difficult to score bonus" (in 34 reviews)

  • "Lots of negativity amongst supervisors and upper management that trickles down to the team Agent level" (in 13 reviews)

More Pros and Cons

  1. "Debt specialsit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Specialist in Columbus, OH
    Former Employee - Debt Specialist in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GC Services full-time (Less than a year)

    Pros

    Food trucks great people awesome management

    Cons

    2 late nights and week

    Advice to Management

    Communication but great tho


  2. "Administrative Wage Garnishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Wage Garnishment in Knoxville, TN
    Former Employee - Administrative Wage Garnishment in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GC Services full-time (More than 3 years)

    Pros

    Great Company to work for

    Cons

    I really have nothing to say about cons because as long as you work you will make the money....

    Advice to Management

    I always loved my managers

  3. "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GC Services (Less than a year)

    Pros

    Very lax. Room for growth and interesting projects.

    Cons

    None to report at the moment


  4. "Dingy dirty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mesa, AZ
    Former Employee - Customer Service Representative in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GC Services full-time (Less than a year)

    Pros

    Nice co workers. They kept the air at 71.

    Cons

    Ridiculous rules. Sooooo much micromanaging. All the extra “fun stuff” is generally pretty lame. Movie Friday’s were cool. But you couldn’t hear or watch a movie cause it’s loud as hell and you’re on the phone.

    The carpet was never ever vacuumed. Ever. In the whole year I worked there I never saw a vacuum and the bits of paper and hair stayed on the carpet the whole year I was there. I thought if bringing my personal vacuum in in several occasions. But I’m sure that’s a serious violation of gc law.

    Advice to Management

    Stop feeding into the call center culture. Shouldn’t threaten people with their job over two seconds of hold time.


  5. "GC services"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GC Services full-time

    Pros

    Working from home, training was adequate

    Cons

    Dealing with rude and angry customers


  6. "Job as Dialer Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GC Services full-time

    Pros

    Job is fairly easy as long as you know ehat you are doing

    Cons

    Management is so terrible here. There are no benefits

    Advice to Management

    Be more considerate of your employees and their benefits


  7. "Stable but repetitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in El Paso, TX
    Current Employee - Collector in El Paso, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at GC Services full-time (Less than a year)

    Pros

    Management and coworkers are nice, full time w steady hours

    Cons

    Long shifts, not the best pay, very high pressure, short breaks

    Advice to Management

    Revisit rules regarding what employees can do while taking calls

  8. "My experience has been pleasant ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Fraud Analyst/Representative in Saint Peters, MO
    Current Employee - Equipment Fraud Analyst/Representative in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GC Services full-time (Less than a year)

    Pros

    Pay. Environment. Security. Flexible times. Pay Card.

    Cons

    Training . Management. Communication . Breaks.

    Advice to Management

    Managers should be more eager to help when representatives don’t understand something they should be doing and fully explain to them how to do the activity. They should also push to have at least one more week of hands on training because not everyone in the world learns by listening and writing down things for three weeks straight, and then only having one week to put all the listening and writing to work .


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GC Services full-time

    Pros

    Great environment and room for advancement.

    Cons

    Pay, they salary is the worst but it is a great starter job.


  10. "Consistent hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GC Services (More than a year)

    Pros

    Consistent hours, over time offered

    Cons

    Management is horrible, favoritism always!


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