GC Services Reviews

Updated Sep 22, 2020

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2.9
39%
Recommend to a Friend
64%
Approve of CEO
GC Services President & CEO    Frank A. Taylor (no image)
Frank A. Taylor
176 Ratings
Pros
  • "Super flexible schedule , too flexible(in 23 reviews)

  • "The pay is good, very good overtime schedules and they give you sick days if you ever need them(in 16 reviews)

Cons
  • "very low pay for the work that we're doing(in 44 reviews)

  • "Company has gone through some major changes in both new owners and has been losing large contracts as with very large student loan collections(in 20 reviews)

More Pros and Cons
  1. "Customer service"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GC Services full-time for more than 5 years

    Pros

    Loved the hours I worked

    Cons

    Had to work most holidays

  2. "Good Amount of Hours"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in El Paso, TX
    Recommends
    Negative Outlook

    I worked at GC Services full-time for less than a year

    Pros

    Easy to Get Hired Overtime Available

    Cons

    No Paid Time Off Low Pay

    Continue reading

  3. "Just starting out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GC Services full-time for more than a year

    Pros

    Great for entry level no call center experience You get 40 hours a week plus OT

    Cons

    The pay They do not work with you when it comes to scheduling

  4. "Easy to get hired on"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN

    I have been working at GC Services full-time for less than a year

    Pros

    Employed quickly, decent pay, great work environment, and easy to call in.

    Cons

    Rigorous work schedules, sometimes poor scheduling, and being a debt collector

  5. "Overall good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GC Services full-time for more than 3 years

    Pros

    Cared about employees and trainings

    Cons

    Salary, bonuses, schedules, strict disciplinary procedures

  6. "decent pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Specialist 

    I have been working at GC Services full-time for more than a year

    Pros

    pay is liveable, hours are great

    Cons

    Fluctuations in contracts most of the time

    Continue reading
  7. "Good for first job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Huntington, WV

    I worked at GC Services full-time for less than a year

    Pros

    Nice managers and coworkers. Extensive training

    Cons

    Too much micromanagement. Not enough professional development

  8. "None"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst in El Paso, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GC Services full-time for more than 3 years

    Pros

    God place to work in El Paso, TX

    Cons

    Upper management dont really appreciate front line team members, therefore most managers or supervisors act the same way, FedEx.

    Continue reading
  9. "Stressful"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Representative in El Paso, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GC Services full-time for more than a year

    Pros

    Good hours, no sales, easy system

    Cons

    Favoritism, very stressful job for little pay

    Continue reading
  10. "not a good place to be"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unit Manager in Houston, TX

    I worked at GC Services full-time for less than a year

    Pros

    flex time, ot time, advancement, schedule flexibility,

    Cons

    bad culture, negative atmosphere, low quality hires,

Found 622 reviews