GCommerce Solutions Reviews | Glassdoor

GCommerce Solutions Reviews

Updated February 21, 2017
8 reviews

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3.9
Star Star Star Star Star
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Chris Jackson
5 Ratings

Employee Reviews

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  1. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Park City, UT
    Former Employee - Account Executive in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GCommerce Solutions full-time (More than a year)

    Pros

    Committed and involved executive team. The team listens to the employees and the work environment is one of collaboration and creativity. They want to develop their employees and support their career goals.

    Cons

    The company is growing so there is some inexperience as they hire more people.


  2. Helpful (2)

    "Unprofessional Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Park City, UT
    Former Employee - Anonymous Employee in Park City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GCommerce Solutions full-time (More than a year)

    Pros

    There are some great individuals who work there!

    Cons

    They have a terrible PTO package, offer very little respect to their employees. There is a pattern of passing the buck as far down the chain as possible and throwing people under the bus. They engender favoritism and nepotism throughout the company. I saw people systematically attempt to harm the careers of others, in order to meet their own needs or the perceived needs of friends (sometimes with far-flung and unexpected consequences).

    They practice the most reactionary style of leadership I have ever seen, resulting in one plan after another thrown together as a bandaid for the immediately obvious, with no breadth or depth of consideration.

    There is much more to be said, however, it is unpleasant, and probably unnecessary. Steer clear, unless you are absolutely desperate!

    Advice to Management

    Take personal responsibility for yourselves and those for whom you are responsible.


  3. "Excellent company with a wealth of knowledge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Park City, UT
    Current Employee - Account Executive in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCommerce Solutions full-time (Less than a year)

    Pros

    Fantastic people with a variety of knowledge in every area of marketing and hospitality. Always ready to help anyone out

    Cons

    Work life balance is challenging


  4. "They welcome you as a part of their professional family. They have thorough training and are always willing to help."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCommerce Solutions full-time

    Pros

    Very courteous of your time and understand that there is a life outside of work.

    Cons

    Park City is an expensive place to live. The break room isn't stocked as frequently as expected.


  5. "Rewarding and challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Recommends

    Pros

    Family like atmosphere that promotes from within. Flexible work environment. Focus is on client success and it drives the culture of GCommerce.

    Cons

    None other than we could have more company sponsored events.


  6. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Recommends

    Pros

    - Clients are consistently happy with work
    - People work very hard and do great work
    - Office is in Park City, UT
    Competitive Salaries

    Cons

    - Kitchen not stocked, but they are working on that
    - Office space could be more creative
    - messy people

    Advice to Management

    keep growing so that everyone can participate in the success of the company and we can be recognized industry wide as a top class company


  7. "A company with a great future"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at GCommerce Solutions full-time

    Pros

    Very fast-paced which keeps things interesting. Company provides a wealth of knowledge to its employees and the experience you gain while working here is invaluable. GCommerce cares about its employees both professionally and personally.

    Cons

    I don't have any cons to share.


  8. Helpful (1)

    "There is good and bad with every small company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GCommerce Solutions full-time

    Pros

    True to agency form the company tries to take care of its employees with empathy towards needing to have a good work/life balance, whenever someone needs time off it is usually accommodated. (i.e. working with Epic Pass to get their employees affordable ski passes)

    Gcom hires employees who do not always have prior experience, which is a great way to bring people into the industry who may not have attempted it if not given the chance.

    In my department we all strive for success for individuals and the group, as well as keeping Gcom in good terms with our clients. The processes are collaborated and not just written by a single manager/person.

    Gcom takes care of us when it is not required. Food, paper products & coffee are all provided to the employees as well as equipment when requested.

    Cons

    Also, true to agency form sometimes processes and communication are not ideal, but that is actively being remedied (sort of a pro).

    There is a terrible PTO/holiday program. There are some holidays that seem ridiculous to not automatically have PTO and working from home should be utilized more on these occasions if the PTO is not viable.

    The contracts and work orders are written poorly and leave employees high and dry to take the brunt of client dissatisfaction. We need to be able to hold clients responsible when applicable or at least cover Gcom.
    On that note, it appears as though clients do not actually know what they are signing up for during the sales/scope phases, the contracts and ISD's need to specifically lay out all steps of the process and what is required of the client throughout the next few months of communication and information passed to Gcom.

    There is a huge disconnect of knowledge of CMS use throughout the company, all AE, AM and PMs should be able to use the Wordpress CMS (at least for minor edits & issues). It would be ideal to have seminars/training on this. Each time a site launches and the CMS training happens that would be a good time for anyone who wants to join to just follow along.

    Advice to Management

    More cross departmental training. Dev should learn marketing and search, search should learn marketing and dev, etc (at least a high level of understanding).

    Make contracts very, a lot, mucho, grande specific.

    We need more company outings/parties so that everyone can hang out face to face outside of work.